Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,831 Reviews)
Rating breakdown 6,831 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
299
1 Star
352
78%of customers recommend this product.
(
4,214 out of
5,392)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
Could be better.
on August 12, 2024
Posted by: Cb01
[This review was collected as part of a promotion.] Don't like open space at back of shelves.
Water dispenser can drip a drop or two after glass pulls away, and no drip tray.
Water dispenser can drip a drop or two after glass pulls away, and no drip tray.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on August 12, 2024
Posted by: Nancy76
from San Diego, CA
[This review was collected as part of a promotion.] I love this refrigerator because it is the perfect size and all items inside both the frig and freezer are easy to reach. The lighting inside is bright but pleasant and makes it easy to see what you need. Wish I would have bought it sooner!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great feature
on August 12, 2024
Posted by: Radha58
from Saint Cloud, Florida
[This review was collected as part of a promotion.] I bought a Refrigerator on June 26, 2024 and it is working good
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Do Not Recommend
on August 12, 2024
Posted by: Jenn
from Zebulon, GA
[This review was collected as part of a promotion.] Purchased 1 week ago. Ice maker didn't work from get go. Fridge stopped cooling & freezer stopped freezing
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 13, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 577103.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Needed
on August 11, 2024
Posted by: Faye refrigerator
from Mississippi
[This review was collected as part of a promotion.] I was in need of a refrigerator. This one was the only one to fix in the spot.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Overall nice fridge!
on August 11, 2024
Posted by: Gardengirl
[This review was collected as part of a promotion.] Lots of room in this fridge. Very nice looking appliance. Wish is were just a a little bit quieter. Also, the doors can be hard to re-open if you’ve very recently closed them ( you have to wait a few seconds). Overall, I do like the refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Trash
on August 11, 2024
Posted by: Not worth it
from El Paso, Texas
[This review was collected as part of a promotion.] It's needs service and you guys are making hard to make one. I didn't think I would have any issues so early but it might look like it might have issues along the way I regret buying it now.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 12, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #576762.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #576762.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Helpful
on August 11, 2024
Posted by: Vick
[This review was collected as part of a promotion.] I would like one more shelf in fridge side to give more room to store
Written by a customer while visiting whirlpool.com