Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,831 Reviews)
Rating breakdown 6,831 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
299
1 Star
352
78%of customers recommend this product.
(
4,214 out of
5,392)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
2
Could be better
on August 15, 2024
Posted by: robj
[This review was collected as part of a promotion.] Unit is fairly noisey. The water and ice levers are to close together causing water to get dumped in a regular basis when trying to get ice.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 15, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 579046.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not happy with Whirlpool this time
on August 14, 2024
Posted by: Cindy
[This review was collected as part of a promotion.] I have bought Whirlpool for many years. Bought this one 2 mos ago, disappointed. The ice/water dispenser was poorly designed. The water can be hit just trying to get ice, water all over the floor. Not happy. The ice maker does not empty often enough. Freezer at 1 degree, empties every 3 hours!! I have to make ice.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool side by side love it !!!
on August 13, 2024
Posted by: Gary 1111
from Hickory NC
[This review was collected as part of a promotion.] Works well looks awesome it fit right where I wanted it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
You want how much for a water filter?!?!?!
on August 13, 2024
Posted by: Jason
[This review was collected as part of a promotion.] It is exactly as I'd expected. Fairly basic with plenty of room. My only complaints are, the water filter is ridiculously priced! Also the water that comes from the front dispenser is no cooler than out of my tap.
Written by a customer while visiting whirlpool.com
Customer Rating
2
muito barulhenta
on August 13, 2024
Posted by: reborba1
from HAINES CITY
[This review was collected as part of a promotion.] Uma geladeira deste porte com um barulho ensurdecedor... muito barulhenta... estraga o ambiente onde esta...
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, August 16, 2024
Hola,
Valoramos su tiempo y nos gustaría analizar los problemas que tiene con su refrigerador. Contamos con un práctico Centro de propietarios que puede ayudarlo a solucionar su problema y guiarlo paso a paso a través de una solución. Visite https://producthelp.whirlpool.com/refrigeration y seleccione el estilo de su refrigerador para comenzar. Si necesita asistencia adicional, comuníquese con nosotros directamente a través de Facebook https://www.facebook.com/whirlpoolusa/ o Instagram https://www.instagram.com/whirlpoolusa/. Cuando responda, incluya su información de contacto y haga referencia al caso n.° 577785.
Esperamos tener noticias suyas.
Marie Q
Valoramos su tiempo y nos gustaría analizar los problemas que tiene con su refrigerador. Contamos con un práctico Centro de propietarios que puede ayudarlo a solucionar su problema y guiarlo paso a paso a través de una solución. Visite https://producthelp.whirlpool.com/refrigeration y seleccione el estilo de su refrigerador para comenzar. Si necesita asistencia adicional, comuníquese con nosotros directamente a través de Facebook https://www.facebook.com/whirlpoolusa/ o Instagram https://www.instagram.com/whirlpoolusa/. Cuando responda, incluya su información de contacto y haga referencia al caso n.° 577785.
Esperamos tener noticias suyas.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
This purchase was a mistake.
on August 13, 2024
Posted by: Dee Dee
from Antioch California
[This review was collected as part of a promotion.] I bought this refrigerator 3 months ago, the ice maker was slow and then it stopped working the water was not getting to the part that makes the ice. I had a service person come out he said he needed a hose and putty to fix he didn't tell me when he was coming back. I will never buy this brand again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 13, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 577778.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 577778.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 13, 2024
Posted by: AR18
from Texas
[This review was collected as part of a promotion.] so far so good! lots of space in both sides. installation was easy, I have no problems yet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice features.
on August 12, 2024
Posted by: Beans
[This review was collected as part of a promotion.] I bought this about a month ago and really like our new fridge.
Written by a customer while visiting whirlpool.com