Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,831 Reviews)
Rating breakdown 6,831 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
299
1 Star
352
78%of customers recommend this product.
(
4,214 out of
5,392)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
Satisfied so far!
on August 28, 2024
Posted by: Lt58
[This review was collected as part of a promotion.] I just purchased my new Whirlpool refrigerator and, so far, I am very satisfied. However, the proof is in the longevity of the product. Given the various ratings that I saw prior to purchasing it, I'm hopeful that I won't experience some of the issues that others have had. Fingers crossed!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Features are deceiving- not enough shelves
on August 27, 2024
Posted by: Barbaroo
[This review was collected as part of a promotion.] There does not seem to be enough storage on either side. Not enough racks.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great item
on August 27, 2024
Posted by: Brown Sugar
[This review was collected as part of a promotion.] I am very pleased with my whrilpool refrigerator it was a great deal
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ease of access for handicap is important
on August 27, 2024
Posted by: Midnight Lady 33
[This review was collected as part of a promotion.] I purchased in May, 2024. Have had an issue with icemaker that is being worked on.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 26, 2024
Posted by: ANN01
[This review was collected as part of a promotion.] Very happy with purchase.............................
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Terrible refrigerator, don't buy!
on August 26, 2024
Posted by: Riceyhot
[This review was collected as part of a promotion.] This refrigerator was included in our new home purchase by the developer. It is a bottom of the barrel side-by-side refrigerator in my opinion. The shelving and space is not laid out well in both sides and the biggest issue is the water dispenser. When you dispense water and are finished, it will drip 1-3 seconds after you walk away from the refrigerator. Due to the positioning of the water dispenser nozzle, the water does not get caught by the drip tray, instead it drips down the front of the refrigerator - leaving a near permanent water stain on the front of the fridge. This is a terrible design and seems to me, could have easily been R&D'ed if there was just a little bit of attention to detail in the design and testing phase of this product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 27, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #584610.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #584610.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
on August 26, 2024
Posted by: Don 83
[This review was collected as part of a promotion.] The ice maker is very hard to get ice with out hitting the water and then you have to mop it up or you spill Ice and we have tile floors and breaks up and you clean that up. We are 83 yrs old so .No we do not care for it.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great design fit and finish
on August 26, 2024
Posted by: Jim 52
[This review was collected as part of a promotion.] I love it except I noticed when I open it , it seems to have a lot of moisture in it and the ice maker is really slow. We’ve had it a month and it has never been full.
Written by a customer while visiting whirlpool.com