Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
Great feature
on December 31, 2025
Posted by: Kitchen appliances
[This review was collected as part of a promotion.] I like having the pullout drawer for common used items.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Low end fridge -- inadequate features.
on December 31, 2025
Posted by: Jud71
from Austin, TX
[This review was collected as part of a promotion.] After a few weeks, I am not pleased with this refrigerator. The lack of any accurate way to control the temperatures of the main fridge and the freezer is just not adequate. With the 3rd setting, the temps are nearly 32 degrees in the fridge, and water freezes; at the 2nd setting, the temps are over 40, which is not safe. The freezer, similarly, is either below zero, or nearly 10 degrees with miniscule changes in the sliding bar. Any modern fridge should have an accurate digital thermometer to regulate temps. There is no adjustment possible for the shelves (or enough shelves) in the main compartment or the freezer, very inefficient storge and poor access. The water dispenser is not tall enough to accomoate a water bottle. I didn't have a real choice . my old refrigerator died and I had to take what was in stock. I certainly wish I had selected differently.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 7, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 892273
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Loving my new refrigerator!
on December 30, 2025
Posted by: Pammy
[This review was collected as part of a promotion.] I'm loving my new refrigerator! It's very pretty - adds class to my kitchen! AND it has plenty of room in both the refrigerator and freezer sections. It's easy to organize my food with the movable shelving, the water and ice dispenser in the door works beautifully and it's not noisy!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Super Refrigerator
on December 30, 2025
Posted by: Nanc-IL
from Lowpoint, IL
[This review was collected as part of a promotion.] I bought it a couple of weeks ago and I love it. The bright LED lights are amazing. Love the ice maker and the way they come out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 30, 2025
Posted by: Wayne
[This review was collected as part of a promotion.] I have had for only a month but I am very happy with my purchase.
Written by a customer while visiting whirlpool.com
Customer Rating
5
new to me
on December 30, 2025
Posted by: joe carl
from CADIZ, KY.
[This review was collected as part of a promotion.] I bought this item and I'm very pleased with it. Took about 4 days to get it working properly, and I believe others will like it also.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Decent
on December 30, 2025
Posted by: Just me
[This review was collected as part of a promotion.] It’s a decent refrigerator. The ice maker is loud!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good temps
on December 30, 2025
Posted by: Mike
[This review was collected as part of a promotion.] Keeps the temperature perfect in both the refrigerator and freezer. The shelving is OK but could be better if offered more spacing slots.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com