Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,817 Reviews)
Rating breakdown 6,817 reviews
5 Stars
3,217
4 Stars
1,893
3 Stars
1,062
2 Stars
297
1 Star
348
78%of customers recommend this product.
(
4,212 out of
5,383)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
Efficient
on September 27, 2024
Posted by: Cam A
[This review was collected as part of a promotion.] Efficient refrigerator, oven and microwave! Thanks for making a good product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Features need to be made different.
on September 27, 2024
Posted by: PatM
[This review was collected as part of a promotion.] The door swings back too far when opened and I do not like how the water and ice is made.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 27, 2024
Posted by: Dorothy
from TX
We bought this refrigerator in July and the biggest complaint that I have is the location of the switch to turn off the ice maker if we're going out of town. The switch is located on the bottom of the ice maker and supposedly can be accessed by lifting and opening the ice maker door. There's no way my hand can reach under there to access the switch. Have to lift out the ice storage bin which is very heavy if filled with ice. Then access the switch on the bottom of the ice maker. Very poor location for the switch.
I would like to have the fourth shelf in the refrigerator also instead of just the three that come with the refrigerator.
I would like to have the fourth shelf in the refrigerator also instead of just the three that come with the refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Plastic is cheap 🙁
on September 26, 2024
Posted by: Quinn
from Seattle Washington
[This review was collected as part of a promotion.] I bought the fridge and The light on the top side of the fridge broke off immediately. The plastic bins are cheap and One of the Benz has snapped in three different places. And the water dispenser is not designed well and it spills all over my floor constantly
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 27, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 599836.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Simple to operate
on September 26, 2024
Posted by: Dan12
[This review was collected as part of a promotion.] I purchased this a few weeks ago very pleased so far. It seems like a shelf might be missing.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy features
on September 25, 2024
Posted by: Murf
from Michigan
[This review was collected as part of a promotion.] I enjoy easy access to the water and ice on the door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Piece of crap
on September 25, 2024
Posted by: Raja
[This review was collected as part of a promotion.] The ice maker is not working and I tried to submit a support request but no acknowledgement so far.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 25, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6427osbIR or Direct Message on Instagram http://spr.ly/6429osbIT, so we can look into this matter further for you. When responding please include your contact information and reference Case # 599077.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge!
on September 25, 2024
Posted by: Vlucio83
from Houston, Tx
[This review was collected as part of a promotion.] Great fridge! Lots of space. It’s a little louder than my previous one but it’s not terrible. The only thing I wish it had was a separate lock for the water and ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com