Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,816 Reviews)
Rating breakdown 6,816 reviews
5 Stars
3,216
4 Stars
1,893
3 Stars
1,062
2 Stars
297
1 Star
348
78%of customers recommend this product.
(
4,211 out of
5,382)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
Good for the price
on October 12, 2024
Posted by: sgf29655
[This review was collected as part of a promotion.] Haven't had long. Works well. Do not like the wire freezer shelves. Can't lock the wheels underneath and it tends to roll out from under the cabinet when you open the door.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Complete junk
on October 12, 2024
Posted by: Talley2454
I cannot stand this refrigerator. It has not functioned correctly since the day we plugged it up. The water for the icemaker leaks into the bottom of the freezer and pools up under the bottom freezer bin eventually freezing it to the floor of the freezer. If left alone it will start running out the door. The filter housing is also broken. It has a small lever that is supposed to pop the filter out when you open the door. It just dangles in there and you have to strong arm it out. Sometimes the water dispenser works and sometimes it doesn't. It is a complete crap shoot as to whether it will. The door swings wildly when you open it. I have owned a lot of whirlpool appliances in my years. This is the absolute biggest piece of junk for the price. If this is what I can expect for my money they can just keep it. I have been trying to get warranty service for weeks and finally found out that they have no warranty person in my area. Because obviously no one who lives near me has an appliance. I need to pay for the repairs and submit a reciept for reimbursement. Nice.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 15, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 607289.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Disappointed withe features, they seem cheap.
on October 12, 2024
Posted by: Bill
[This review was collected as part of a promotion.] We had to buy y a new frig, this was the best one for the price.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great value
on October 11, 2024
Posted by: Sharbelle21
[This review was collected as part of a promotion.] Needed a new refrigerator in a hurry.since most of our other appliances have been Whirlpool, I decided to choose this one. Its size is perfect for our needs. Easy to clean.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 11, 2024
Posted by: Rock
[This review was collected as part of a promotion.] Whirlpool products are outstanding and have been dependable for many years.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Meh
on October 10, 2024
Posted by: Texas
[This review was collected as part of a promotion.] It’s very loud and I can’t get it to lock into place so every time I pull open the doors I pull it away from the wall. Also even if I have cubed ice selected it still comes out as a mix of crushed and cubed. I don’t ever use crushed. I also don’t like the placement of the ice and water button. Just preferences
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice dispenser.
on October 9, 2024
Posted by: What is this?
from Amarillo, Texas
[This review was collected as part of a promotion.] The main item I do not like is the ice dispenser. To fill something properly you need a cup instead of a glass. There is not enough room to place a glass in the dispenser opening. It make is very difficult obtaining ice for the glass.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Dissatisfied
on October 9, 2024
Posted by: Da4han
[This review was collected as part of a promotion.] Bought refrigerator less than three weeks ago stopped working already you’ve known it’s been a problem with the Freon and now we have a refrigerator that does not work and I can’t even return it to the store and now we’re talking 3 to 4 days on even being able to get it repaired
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 10, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 605942.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com