Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,816 Reviews)
Rating breakdown 6,816 reviews
5 Stars
3,216
4 Stars
1,893
3 Stars
1,062
2 Stars
297
1 Star
348
78%of customers recommend this product.
(
4,211 out of
5,382)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
Runs noisy.
on November 21, 2024
Posted by: Fridge
[This review was collected as part of a promotion.] I have been a Whirlpool fan for many years. I have one complaint about this new refrigerator-it runs noisy. It doesn't happen all the time, but when it does, it is very annoying. Is this common complaint? Can anything be done to correct it?
Written by a customer while visiting whirlpool.com
Customer Rating
5
Sleek Design
on November 21, 2024
Posted by: Zephyrgurl
[This review was collected as part of a promotion.] This came with our home and I’m glad it did. Sleek design and roomy interior. Love it
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not worth the money.
on November 21, 2024
Posted by: Whrilpool
from Boston MA
[This review was collected as part of a promotion.] We purchased this 36-inch Wide Side-by-Side Refrigerator about a week ago to replace a 28 year old Sears refrigerator. We paid about 2k for the new refrigerator. The Sear refrigerator had no issues other than we remodeled the kitchen and wanted to change colors.
The Whirlpool refrigerator is about ½ the weight of the old Sears, and everything on the Whrilpool is cheap plastic. I was not able to align the doors as the alignment screws were played out to the max, it is very noisy compared to the old unit and all of the drawers and shelves feel like they will break if we don’t move them slowly. I am not happy with this model.
The Whirlpool refrigerator is about ½ the weight of the old Sears, and everything on the Whrilpool is cheap plastic. I was not able to align the doors as the alignment screws were played out to the max, it is very noisy compared to the old unit and all of the drawers and shelves feel like they will break if we don’t move them slowly. I am not happy with this model.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 21, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 627938
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 627938
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on November 19, 2024
Posted by: Grace
from St. Louis, MO
[This review was collected as part of a promotion.] Very happy with the choice/brand of our refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
ALWAY HEARD HOW GOOD WHIRLPOOL IS.
on November 19, 2024
Posted by: Theresa
from Gallatin tn
[This review was collected as part of a promotion.] I glad this whirlpool works.Always loved whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
New and working fine so far
on November 18, 2024
Posted by: Sheboygan Bill
[This review was collected as part of a promotion.] Although it's only a month old, it is working fine, as I would expect. The real test will be several years from now to see how it's working then. The one it's replacing was 7 years old. Hopefully this one lasts at least 10 years.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice Exterior Look
on November 18, 2024
Posted by: DM8324
from Floresville, TX
[This review was collected as part of a promotion.] This refrigerator came with the new home we purchased. The water dispenser in the door could be in a slightly different location...every time we get ice from the door dispenser, the cups or water bottles hit the water dispenser and water spews out and onto the floor. Its also hard to keep the exterior clean, still trying to find the right things to use that will not leave streaks on doors. Otherwise, the refrigerator is great and I have no other issues.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
It's very roomy.
on November 18, 2024
Posted by: mona64
[This review was collected as part of a promotion.] We bought the side by side a few weeks ago, are very happy with it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com