Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,910 Reviews)
Rating breakdown 6,910 reviews
5 Stars
3,241
4 Stars
1,920
3 Stars
1,079
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,444)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
1
Brand new, doesn’t work, repair visit takes foreve
on December 31, 2024
Posted by: Stripe34
[This review was collected as part of a promotion.] Not working correctly from the start. Brand new appliance bought with extended warranty, repair visit unavailable for weeks. Concerned it won’t be fixed even then. Freezer side at coldest setting fluctuates between 18F and 28F, refrigerator side fluctuates between 35F and 45F. I had thought Whirlpool was the smart choice before receiving this faulty unit and sub-par issue resolution.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 31, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 650339.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
The refrigerator has great features
on December 31, 2024
Posted by: Cail
[This review was collected as part of a promotion.] I bought the refrigerator a month ago and I am glad I did. I love the I did, it makes my kitchen look more modern.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looks nice. Like the metallic look
on December 30, 2024
Posted by: DDMCK
[This review was collected as part of a promotion.] I like how I can choose crushed ice or cube ice. Like the shelf space
Written by a customer while visiting whirlpool.com
Customer Rating
3
What manufacture think
on December 30, 2024
Posted by: 3star
from NJ
[This review was collected as part of a promotion.] I bought it a month ago and I am NOT happy.
Left door is not adjustable and stays crooked.
Refrigerator have no lever legs, lever adjustable by rollers. Rollers have no stopper and every time I open the door refrigerator slides forward.
Left door is not adjustable and stays crooked.
Refrigerator have no lever legs, lever adjustable by rollers. Rollers have no stopper and every time I open the door refrigerator slides forward.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Features
on December 30, 2024
Posted by: Ice water
[This review was collected as part of a promotion.] You need to redesign the water and the ice switches on the door because one's behind the other when you put your cup up there you wind up getting water sometimes at the same time you get ice there should be side by side other than that the fridge is pretty good
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good purchase
on December 30, 2024
Posted by: Judy K.
[This review was collected as part of a promotion.] I am pleased with the refrigerator. It looks nice & all features are working well.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great
on December 29, 2024
Posted by: Abbynredd
from Crosby Texas
[This review was collected as part of a promotion.] Got this when I purchased my house and I love it b works great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Modern and Sleek
on December 29, 2024
Posted by: Corgimomma
from New Port Richey, Florida
[This review was collected as part of a promotion.] This Whirlpool side by side replaced our 19 year old Whirlpool side by side. It looks more modern. Love the LED lighting inside. Works great. Only complaints, the water and ice dispensers are taking time to get used to. Sometimes when trying to get ice we accidently hit the water and what a mess. The other item is the refrigerator door swings all the way open and jolts hard before stopping. We are trying to get use to catching the door before it swings all the way open.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com