Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,807 Reviews)
Rating breakdown 6,807 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,061
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,209 out of
5,377)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
Good choice
on January 7, 2025
Posted by: DiegoPoma
from Orlando
[This review was collected as part of a promotion.] Really good choice. Well distributed the space between the freezer and refrigerator. It is just a little bit noise sometimes
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Noisy compressor
on January 6, 2025
Posted by: Rey me
[This review was collected as part of a promotion.] It was delivered last dec 10, 2024 and the compressor is too noisy.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 9, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 653391.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
New fridge
on January 6, 2025
Posted by: Janie
from Florida
[This review was collected as part of a promotion.] I like everything about the refrigerator except that the ice maker doesn’t work.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Would not recommend
on January 6, 2025
Posted by: Lora
from Indiana
[This review was collected as part of a promotion.] This model was installed in our new home which we moved into 12/7/24. The right side (not the freezer side) swings open and slams into our pantry door. The tech that visited our home to try and fix the dishwasher said that’s how it is, after he checked that the refrigerator was level. He said it was because of the weight of items we had in the door. We do not have the shelves in the door over loaded or even tight with items. He acted like there was nothing he could do even when I asked if there was some sort of stopper we could buy and install. If it was our choice on a brand of refrigerators, we would NOT choose this type/brand due to this annoying problem.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 8, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 653119.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator
on January 6, 2025
Posted by: Sally K
from Georgia USA
[This review was collected as part of a promotion.] I purchased this refrigerator on 10/31/24. It’s been great thus far. It’s very roomy and quiet. Everything is functioning as it should.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Don't know about it.
on January 5, 2025
Posted by: CKnHP
from Hawk Point, MO
[This review was collected as part of a promotion.] Not sure if I like this refrigerator. Mostly with the refrigerator section. The lighting is not very helpful where it is located in the refrigerator part. There is not a meat drawer and one more door bin would be helpful. I put the temperature on the ideal setting and my eggs frozen since they were on the top shelf.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features and reliable.
on January 5, 2025
Posted by: Refrigerator
from Cleveland Tennessee
[This review was collected as part of a promotion.] I bought this a month ago and lam really happy with the product, l will recommend to my family and friends.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice fridge, great price!
on January 4, 2025
Posted by: Mike
from Columbia, Illinois, USA
[This review was collected as part of a promotion.] Nice fridge, quiet, and ample space.
Refrigerator door is not aligned properly. It sticks out farther than the freezer door at the top. Tried to adjust lower door hinge to no avail. I think the upper fridge door needs to be adjusted outward to allow the top-left side of door to be tighter to the frame - have not attempted that adjustment yet. Suggestions appreciated.
Refrigerator door is not aligned properly. It sticks out farther than the freezer door at the top. Tried to adjust lower door hinge to no avail. I think the upper fridge door needs to be adjusted outward to allow the top-left side of door to be tighter to the frame - have not attempted that adjustment yet. Suggestions appreciated.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com