Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,910 Reviews)
Rating breakdown 6,910 reviews
5 Stars
3,241
4 Stars
1,920
3 Stars
1,079
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,444)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
Great value for the price
on February 22, 2025
Posted by: MARRICK 214
[This review was collected as part of a promotion.] The ice maker is my favorite part. We love the crushed ice. I also love the exterior which is easy to keep clean.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good features!
on February 22, 2025
Posted by: Papa Bear
[This review was collected as part of a promotion.] I bought this refrigerator with my new home and feel it was a good choice for the options that were available.
Written by a customer while visiting whirlpool.com
Customer Rating
1
I do not recommend it
on February 21, 2025
Posted by: Eddie
[This review was collected as part of a promotion.] It was leaking after a month and they took 2 months to fix it
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 25, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 683021.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Shelves
on February 21, 2025
Posted by: Weezy
from Enterprise, Alabama
[This review was collected as part of a promotion.] I bought this almost two weeks ago and it is not what I expected. I really dislike the shelves. The instore display makes it look as if there is a lot of shelf space. There are gaps between the shelves and small items will fall off of them. It takes the ice maker forever to complete a bin of ice.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 21, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #682831.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #682831.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Glad I bought this one
on February 21, 2025
Posted by: GEO8
[This review was collected as part of a promotion.] Bought it a week ago, works great! Very quiet, ice comes out great!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome refrigerator
on February 21, 2025
Posted by: Mr Bell
[This review was collected as part of a promotion.] I’ve always wanted a side by side refrigerator and I’m so happy I purchased this one.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Has everything I need!
on February 21, 2025
Posted by: Angel41855
from Kentucky
[This review was collected as part of a promotion.] I bought this a little over a month ago and it is perfect!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Noisy
on February 19, 2025
Posted by: JerryG
from Perkinston, MS
[This review was collected as part of a promotion.] I bought this brand because of previous experience with Whirlpool appliances. This refrigerator is very noisy and does not make nearly as much ice as my previous one.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com