Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,807 Reviews)
Rating breakdown 6,807 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,061
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,209 out of
5,377)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
Excellent Product
on February 13, 2025
Posted by: Candy
from TX
[This review was collected as part of a promotion.] I have 2 months with my refrigerator, and I am so happy to have it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Extremely Disappointed
on February 13, 2025
Posted by: Joyful
[This review was collected as part of a promotion.] Compared to my 28 yr old Whirlpool frig, I am seriously disappointed. I had to purchase this online w/o seeing in person, but I wouldn’t have been able to hear how loud it is. Can’t hear TV anymore from my kitchen when it’s running. The doors swing way back unless you hold onto them. It’s really inconvenient. The shelves don’t reach the back so that things fall off unless you are careful and not utilize the wasted space. The temperature setting is too cold and won’t go any lower. There isn’t as much room inside the cold half and there isn’t a meat keeper drawer. I had to buy a plastic drawer for meat and cheese. I hate the huge cheap looking blocks of plastic covering wheels and recessed vent cover. All my appliances have been Whirlpool for over 35 yrs. This is NOT the quality I’ve had previously buying the same price point level equivalent as past. Can’t tell you how disappointed I am at how cheap this refrig is. Poor designing Whirlpool! Maybe you should hire some women to give you input on a design before producing an entire line. When I move this year I’m thinking about leaving this model behind and buy another brand.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 17, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 677526.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 677526.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice refrigerator!
on February 13, 2025
Posted by: CharlieW
from Tallahassee Florida USA
[This review was collected as part of a promotion.] Like the lighting inside with clear shelves. It fit in the space. It moves a little to easily.
Measurements were CONFUSING!!!
Measurements were CONFUSING!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice unit
on February 12, 2025
Posted by: John
[This review was collected as part of a promotion.] Great. Needs drawer for lunch meats and cheese. Will order from you
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 12, 2025
Posted by: cTaP
from Washington state
[This review was collected as part of a promotion.] Nice fridge; roomy and functional. Stainless fingerprints are hard to clean off.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Perfectly needed
on February 12, 2025
Posted by: Big Al
[This review was collected as part of a promotion.] I bought this frig a couple weeks ago and it is great! Ice maker dump is a little loud other than that it is perfect for my needs.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Really like how this is set up
on February 12, 2025
Posted by: None
[This review was collected as part of a promotion.] I bought this over a month ago and I’m so happy with it
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 12, 2025
Posted by: Joe23
from Converse Tx
[This review was collected as part of a promotion.] We bought it about three weeks ago but I noticed the ice maker takes time to make ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com