Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,807 Reviews)
Rating breakdown 6,807 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,061
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,209 out of
5,377)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
on February 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I am looking forward to using this appliance. I will be moving soon. Thank you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
It's a refrigerator
on February 17, 2025
Posted by: FI Cshaw
from Fountain Inn, SC
[This review was collected as part of a promotion.] This unit came with a new house purchase. We have only been in the house 4 weeks, so I cannot speak on any long-term use. It is a refrigerator that one would expect to work as designed. It seems to be louder than other refrigerators we have had. If I were in the market, would I purchase this particular model? Probably not, definitely consider a Whirlpool, just not sure this would be the one we would settle on.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good but not great
on February 16, 2025
Posted by: Nurse
[This review was collected as part of a promotion.] Purchased August 2024. Overall I’m pleased with it. However, the design of the water dispenser/ice dispenser leaves a lot to be desired! It’s very difficult to get ice without also hitting the water dispenser resulting in a mess!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 16, 2025
Posted by: Bladevegas
[This review was collected as part of a promotion.] I wish that it made more ice. I have it on 5 snowflakes and it does ok but I wish it produced more .
Written by a customer while visiting whirlpool.com
Customer Rating
4
So far so good
on February 16, 2025
Posted by: DB705
[This review was collected as part of a promotion.] So far so good
Only had for a month
Only issue was ice maker wasn’t on,watched a video and got it working
Only had for a month
Only issue was ice maker wasn’t on,watched a video and got it working
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointing Name Brand
on February 14, 2025
Posted by: Disappointing Name Brand
from Hoover, Alabama
[This review was collected as part of a promotion.] we purchased this in October 2024 and in three months the ice machine has stopped working and we cannot get Whirlpool to respond to deal with this.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 18, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 678421
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
It has great features my family loves
on February 14, 2025
Posted by: Whirlpool
from Troutman NC 28166 Colonial Crossing
[This review was collected as part of a promotion.] Always wanted a side by side it’s very spacious happy the appliances came with my house they knew it’s a good brand
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
NoisyNoisy
on February 14, 2025
Posted by: wayne61
[This review was collected as part of a promotion.] Motor is way to noisy.Sent one unit back because of that and recieved a new one and it was the same.Bought this same unit 4/5 years ago and the motor wasn`t loud like these 2 were.
Written by a customer while visiting whirlpool.com