Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
on April 10, 2025
Posted by: mimi09
from Tracy City, TN
[This review was collected as part of a promotion.] Its a great replacement of an old refrigerator. Wheels slide very easy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Decent fridge
on April 10, 2025
Posted by: Dand
from Iowa
[This review was collected as part of a promotion.] Looks nice and works fine but motors are very loud
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Tan's Fridge
on April 10, 2025
Posted by: Tan's Fridge
[This review was collected as part of a promotion.] I love it. What can I get wipe it down? I would highly recommend
Written by a customer while visiting whirlpool.com
Customer Rating
2
Very poor ice maker
on April 9, 2025
Posted by: Icelover847
If you need ice, don't buy this. This thing turns out a few cubes a day, sometimes none. We left for 10 days and it filled 20% with ice. We are forced to use ice trays now. I'll never buy this brand again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 15, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 706666.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 706666.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent refrigerator!
on April 9, 2025
Posted by: Santegro82
from Katy, TX
[This review was collected as part of a promotion.] Excellent refrigerator! I really like this 36-inch side-by-side. It’s spacious with well-organized shelves, runs quietly, and keeps everything at the perfect temperature. The water and ice dispenser works great, and the LED lighting makes it easy to see everything inside. The only small downside is that the stainless steel surface shows fingerprints, so it needs a little extra cleaning to keep it looking spotless. Overall, a great addition to the kitchen!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Larger than before
on April 9, 2025
Posted by: Nan51
from East Texas
[This review was collected as part of a promotion.] I brought this refrigerator approx 3 weeks ago. Its cold, but it is a little noisy. Bigger than my other refrigerator which I did not need. Had a little trouble getting it into the house. had to come in the back way and doors were removed. Overall please with the purchase
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
styrofoam dispenser
on April 9, 2025
Posted by: jerry
[This review was collected as part of a promotion.] It dispenses a mixture of ice and styrofoam in our drinks
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 706338.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works well
on April 9, 2025
Posted by: Anonymous
from Loveland, CO
[This review was collected as part of a promotion.] I have been using this refrigerator for about a week. So far I have no complaints.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com