Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
2
Great fridge with huge caveat!!!
on April 27, 2025
Posted by: G83AZ
from Arizona
[This review was collected as part of a promotion.] Fridge looks and fits our space very nice, the only issue is the ice machine and water dispenser. First the ice machine ice gets constantly caught in the door funnel and have to open up the freezer door and manually feed the ice through the ice door which is very frustrating and annoying. Second is the location of the water dispenser to ice dispenser. If you have a larger cup or angle your cup too much you can activate the water while at the same time receiving ice. Which causes a huge mess and you wiping up the floor and fridge door with a cloth. You would think the engineers would have thought this out in testing, but apparently we are the guinea pigs for these corporate companies.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 714651.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features and easy to use.
on April 26, 2025
Posted by: Karen
[This review was collected as part of a promotion.] Never had a refrigerator with an ice maker. Great product
Written by a customer while visiting whirlpool.com
Customer Rating
3
WHOOPS
on April 26, 2025
Posted by: mcook
from Temple TX USA
[This review was collected as part of a promotion.] Good middle priced unit that hopefully will get the job dome. The absolute WORST thing.is the positioning of the water filter. I'm old and have trouble getting down to it. Still cannot believe it is on where it is, BIG design flaw. I almost returned it. NOT CONSUMER FRIENDLY!!!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
on April 26, 2025
Posted by: jpadilla
from new braunfels texas
[This review was collected as part of a promotion.] purchased 3 wks ago.Seems like compressor runs for hours and often.Very loud,can be heard from any room.first time experience in over 50 yrs.will call for experts opinion.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 714198.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Had similar before
on April 26, 2025
Posted by: Jake
[This review was collected as part of a promotion.] Came with our new home. A bit noisy when running in our open concept home. We are starting to get use to it.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Slow Ice Maker But Good Fridge
on April 26, 2025
Posted by: Justin
from Florida
[This review was collected as part of a promotion.] The fridge works great and keeps everything cold and fresh. The only downside is the ice maker — it’s pretty slow and doesn’t keep up if you need a lot of ice at once.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
good price!
on April 25, 2025
Posted by: zimba23
[This review was collected as part of a promotion.] bought it two weeks ago, am happy with it but motor is a bit noisy
Written by a customer while visiting whirlpool.com
Customer Rating
4
on April 25, 2025
Posted by: Eddy
[This review was collected as part of a promotion.] I bought a new house and it came with it… It works great
Written by a customer while visiting whirlpool.com