Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,909 Reviews)
Rating breakdown 6,909 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,079
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,444)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
on May 27, 2025
Posted by: Vickie
from Florida
[This review was collected as part of a promotion.] I bought this and have been very pleased. I have had it about one month.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works well!
on May 26, 2025
Posted by: Alant
[This review was collected as part of a promotion.] We bought this refrigerator a month ago and we're very pleased with the purchas.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Satisfactory
on May 26, 2025
Posted by: Good enough
[This review was collected as part of a promotion.] Ok for builders grade. Came with new home purchase.
Written by a customer while visiting whirlpool.com
Customer Rating
1
no happy with it
on May 25, 2025
Posted by: JDMooy
from Nevada
[This review was collected as part of a promotion.] We don't like this fridge. We got ifrom the builder in our new home 6 months ago. We can not get the ice to continue to come out. We get 3-4 cubes and then it gets stuck in the box and won't even come out the chute. Very frustrating. AND, we can not get the outside clean, not matter what we use it is smudged. We have tried 4-5 different things and they all look terrible.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 729028.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
ok
on May 25, 2025
Posted by: jaybird
[This review was collected as part of a promotion.] little too loud and had trouble getting temperture adjusted correctly
Written by a customer while visiting whirlpool.com
Customer Rating
4
on May 25, 2025
Posted by: Tommy
[This review was collected as part of a promotion.] Love all of it, but the door on the deep freezer were the ice comes out is to short you can’t get your glass in there!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on May 25, 2025
Posted by: Sass
[This review was collected as part of a promotion.] I have only had my fridge for a couple of weeks but so far I love it.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Too cold refrige too warm freezer
on May 24, 2025
Posted by: Chang
from Sparks NV
The temperature control is at least two decade old. The freezer is not cold enough while refrigerator is too cold.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 28, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 728435.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com