Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
Has a lot of room in it
on May 9, 2025
Posted by: RW440
[This review was collected as part of a promotion.] Works ok, but runs a lot and no way of knowing what the temp ic
Written by a customer while visiting whirlpool.com
Customer Rating
2
Unhappy camper
on May 9, 2025
Posted by: None
[This review was collected as part of a promotion.] We bought this refrigerator last November. I was disappointed with the size of the freezer unit, since the collar for the ice maker takes up much more room than our previous model, but am confined by available space. Ice maker quit working last month and we scheduled service call. Technician removed the water filter and the ice maker started working again. This is a design glitz in this model that is not being addressed. My last Whirlpool lasted for years with needing service and this one fails after only 5 months. Come on, you guys are better than this.
Response from whirlpool.comBy Branded Team, Consumer Care, May 15, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #720575.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #720575.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on May 9, 2025
Posted by: Bill
from Winston Salem, NC
[This review was collected as part of a promotion.] The only thing I don't like is the ice/water dispenser. It is too easy to splatter water while dispensing ice, and the "catch tray" is too shallow.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Handsome and large capacity
on May 9, 2025
Posted by: Fan80
[This review was collected as part of a promotion.] Happy with this fridge overall. However, it sometimes spits out ice cubes on its own. The refurbished very cold and freezes stuff on the refrigerator side even after setting it warmer.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average quality refrigerator
on May 9, 2025
Posted by: Topflight
from West Virginia
[This review was collected as part of a promotion.] This is an average quality refrigerator. It's what I expected for the price.
The designer of the ice dispenser probable never used one. The water dispenser is too close to the front of the door, so any mistakes go on the floor and not in the tray.
The unit is as loud as my old 30 year old model, so that was a disappointment.
The designer of the ice dispenser probable never used one. The water dispenser is too close to the front of the door, so any mistakes go on the floor and not in the tray.
The unit is as loud as my old 30 year old model, so that was a disappointment.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Avoid this fridge
on May 8, 2025
Posted by: Disgruntled Buyer
Had it for a year now; can’t stand the fridge. Doesn’t make enough ice so we are constantly running out. Ice chute clogs up with ice then it falls on the floor later. Water dispenser drips after use and leaves a streak down the door. I have ruined the hardwood floor in front of the fridge due to the dripping. Food on the top shelf keeps freezing.
Response from whirlpool.comBy Branded Team, Consumer Care, May 15, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 720312.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 720312.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Adequate
on May 7, 2025
Posted by: sportsmom
from Little Rock, AR
[This review was collected as part of a promotion.] I wish I had waited for the GE. The whirlpool doesn't have enough drawer space.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on May 7, 2025
Posted by: Sharon
[This review was collected as part of a promotion.] Love everything but thought it would produce more ice.
Written by a customer while visiting whirlpool.com