Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,909 Reviews)
Rating breakdown 6,909 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,079
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,444)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
Great features
on June 24, 2025
Posted by: Judy
[This review was collected as part of a promotion.] The refrigerater works great. Except ice maker broker after 6 months but the repair folks were great. They came out and fixed it.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fresh Food
on June 24, 2025
Posted by: Whirlpool
from Grambling La
[This review was collected as part of a promotion.] Love the space for my refrigerator my food stays fresh longer my lettuce is crisper
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on June 24, 2025
Posted by: Denise
[This review was collected as part of a promotion.] Love it! Small but very functional refrigerator. Lots of storage space
Written by a customer while visiting whirlpool.com
Customer Rating
5
Glad the ice maker is on top
on June 19, 2025
Posted by: Tammy
from Springville new york
[This review was collected as part of a promotion.] I love my new frig. The room and no print on the stainless steel
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Almost perfect
on June 16, 2025
Posted by: Farmer’s wife
[This review was collected as part of a promotion.] This was purchased about a month ago. It has plenty of room in both the refrigerator and freezer. I couldn’t give it 5 stars because of the inability to adjust shelves how I would have wanted them. These 3 shelves only have 4 “set” levels to put shelving. My previous refrigerator had shelves that could be adjusted any way throughout the whole height of the refrigerator interior.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on June 16, 2025
Posted by: None
from Moreland in
[This review was collected as part of a promotion.] Do not like ice maker, would not purchase it again, for that reason!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not good
on June 12, 2025
Posted by: Senior Lee
[This review was collected as part of a promotion.] The refrigerator has been working for over two hours without stopping and the noise is very loud ， I asked your company to help me fix it. Though, you sent one person to come my house to check it,But the trouble did not be solved . If you are so kind to deal with it, I am grateful to you.
Response from whirlpool.comBy Branded Team, Consumer Care, June 13, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 738254.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 738254.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Extremely loud
on June 11, 2025
Posted by: Mell
from Arizona
[This review was collected as part of a promotion.] New home Builder included this fridge in our new home. Terrible! Its extremely loud that it echoed in our house and could hear it everywhere. I definitely dont recommend that. I also went to another home with the same fridge, same issue. Would not recommend.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 11, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 737311.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 737311.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com