Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
Newer Model
on May 28, 2025
Posted by: catmom
from NC
[This review was collected as part of a promotion.] Had a Whirlpool that was 33+ years old, before buying this one. Prefer.the old model to the new, but I am trying to adapt. Ice maker definitely is slower to fill up the bin and still trying to get used to how it runs.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
One feature needs your attention ( no cold water)
on May 27, 2025
Posted by: SenoRita
[This review was collected as part of a promotion.] I bought this two weeks ago, and it’s going pretty well.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy Use
on May 27, 2025
Posted by: Reddabug
[This review was collected as part of a promotion.] This refrigerator came with my new home and I love it. It’s pretty, the filter is easy to change, and there is a lot of space in the fridge and freezer. It perfect for my needs.
Written by a customer while visiting whirlpool.com
Customer Rating
5
We love the cubed ice and crushed ice!
on May 27, 2025
Posted by: We didn’t name it.
[This review was collected as part of a promotion.] Everything is working great, we are happy with our new refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Ice machine doesn’t work right.
on May 27, 2025
Posted by: Bruh44
from Fairview, NC
[This review was collected as part of a promotion.] I’m about to have someone service the ice maker again. I’ve had this refrigerator for two months. The ice machine never worked right.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 729738.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refrigerator
on May 27, 2025
Posted by: JanG
[This review was collected as part of a promotion.] !Very attractive looking, makes ice quickly & this is a big plus for us!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the no fingerprint stainless steel
on May 27, 2025
Posted by: Chris
[This review was collected as part of a promotion.] Bought 2 weeks ago, so far I’m happy……fingers crossed ………….
Written by a customer while visiting whirlpool.com
Customer Rating
1
Noise, Filter placement, Dispenser layout
on May 27, 2025
Posted by: Vika
from Naples, Fl
[This review was collected as part of a promotion.] This refrigerator hums. Very annoying. White color is special order ridiculous much more money
Filter on the bottom hard to replace can't see the socket.
Dispenser water and ice to close. One interferes with the other. Can't put a Tumbler in there without tilting.
I returned the refrigerator
Filter on the bottom hard to replace can't see the socket.
Dispenser water and ice to close. One interferes with the other. Can't put a Tumbler in there without tilting.
I returned the refrigerator
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 30, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #729690.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #729690.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com