Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
Nice size
on May 31, 2025
Posted by: Tonyah81
from Spartanburg, SC
[This review was collected as part of a promotion.] I have only one complaint about this refrigerator, the water being in the front is nice to have but should be separated from the ice as when I go to get ice in a Stanley it pushes the water feature and water goes all over the place. Not ideal placement for larger items that require ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Dissappointed!
on May 30, 2025
Posted by: Jerry
from Winchester, VA
[This review was collected as part of a promotion.] Our 20 year old refrigerator was on it's last legs, barely able to maintain safe temperatures. We bought this refrigerator when we did because the top freezer model we really wanted was not available for four months in the bisque color my wife wanted to match our other appliances. We are both sorry we didn't wait. Although touted as over three cubic feet larger, it's actually smaller when it comes to storing large or tall containers (milk gallons and two liter soda bottles). The top freezer model has wider shelves, making it easier to make room for large baking dishes. As for the freezer, there are only three, foot wide shelves. The ice maker / handler takes up about 20% and another 20% is taken up by a bottom bin where items are just jumbled with any organization being impossible. The afore mentioned ice handler and door water feature take up half of potential door storage. That aside, it is a handsome unit. That is, if you don't look at the bottom 4 inches. I can hardly imagine a competent design engineer being unable to design a door hinge cover that at least hides the inner workings. Such an unfinished look, IMHO. All in all, had we considered, we would have waited for the top freezer model.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
pleased with its performance
on May 30, 2025
Posted by: johnsrefer2025
[This review was collected as part of a promotion.] Bought this a month ago and have been pleased with it. The freezer door stands 1/4 inch above the freezer door but does not affect the over performance of the appliance.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on May 29, 2025
Posted by: Marie73
[This review was collected as part of a promotion.] Love the refrigerator. This is my second question one, last a long time
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice but loud!
on May 29, 2025
Posted by: Sharon D.
[This review was collected as part of a promotion.] The fridge is very nice and the biscuit color is perfect in my kitchen. The only negative is that the motor kicks on often and is incredibly loud and sometimes annoying.
Written by a customer while visiting whirlpool.com
Customer Rating
5
great features
on May 29, 2025
Posted by: mstarr20
[This review was collected as part of a promotion.] great fridge for the money replaced my samsung after 1 and half years of purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Features are very good
on May 29, 2025
Posted by: Mike45
[This review was collected as part of a promotion.] I’ve been trying to call but so far I never get through. Wanted to talk to someone about the fridge running a lo.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst refrigerator
on May 29, 2025
Posted by: Kolby
from Vail, AZ
[This review was collected as part of a promotion.] This refrigerator came with my newly built home, and it’s terrible. Extremely loud, sounds like a lawn mower. Makes awful sounds when making ice. Poorly designed water and I dispensing, doesn’t fit larger cups, so when you use your cup to dispense ice, it hits the water button ending with water all over the floor. Already have a warranty claim in for the noise, and I’m hoping to get a buyers credit for a different fridge. 0/5 stars
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 2, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 730792
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 730792
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com