Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,909 Reviews)
Rating breakdown 6,909 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,079
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,444)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
Great appliance
on July 21, 2025
Posted by: Rho792
[This review was collected as part of a promotion.] It stores food nicely and temperature pretty consistent
Written by a customer while visiting whirlpool.com
Customer Rating
5
insure my appliances
on July 21, 2025
Posted by: Boubah90
[This review was collected as part of a promotion.] I called them to put insurance on my appliances everyth I ng was so easy and i am very happy. 5hank for your professionalism.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good fridge
on July 20, 2025
Posted by: xyz27
[This review was collected as part of a promotion.] Nice side-by-side refrigerator, adequate for couple; recommend larger version for families w/ kids. Uses deep bins with good capacity on fridge side, lots of storage space on door too. Wire shelving in freezer section freezes items quickly, but might want to add trays to keep items from falling between wire slats or off back of shelves.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great appliance to use.
on July 20, 2025
Posted by: Great appliance to use.
[This review was collected as part of a promotion.] Great appliance to use. Great appliance to use. Great appliance to use.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great fridge
on July 20, 2025
Posted by: Vance
[This review was collected as part of a promotion.] Purchased a couple weeks ago so far it has been great. Just need to figure out how to arrange items in the fridge. This unit is a little smaller than the last one. I will get it! Nice fridge!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Beautiful Fridge
on July 20, 2025
Posted by: Jess
from High Springs, FL
[This review was collected as part of a promotion.] Purchased two weeks ago and am overall satisfied. It seems to have a noticeable hum or loudness when it’s running, not sure if that’s normal or not. Ice dispenser tends to stick and a random cube will fall out after a few minutes.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
No reply
on July 19, 2025
Posted by: Ref freezer
from Central Texas
[This review was collected as part of a promotion.] Cheap and hard to get setup. Not much space that is usable. Ice keeps falling after using. A week is a long time to wait for it to set itself up. Still needed more time to get it going fair.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible water and Ice Dispencing
on July 19, 2025
Posted by: Rick64
from Mesquite Nevada
[This review was collected as part of a promotion.] The water and Ice dispencing is terrible - cannot get ice without ice going all over the floor.. Water very difficult to use. This will be moved to the garage and a new refrigeratror bought for the kitchen.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 21, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 754093.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com