Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Biscuit
Average customer rating
4.2
(477 Reviews)
Rating breakdown 477 reviews
5 Stars
255
4 Stars
134
3 Stars
56
2 Stars
10
1 Star
22
87%of customers recommend this product.
(
357 out of
412)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Biscuit
Customer Rating
5
Surprise!
on April 8, 2025
Posted by: Reeney
from Oakland, Nebraska
[This review was collected as part of a promotion.] I bought this refrigerator with urgency as my previous refrigerator literally died. I don't know if I would have picked this fridge if I had other options, but i am very happy that I ended up with it. Recently we lost power in my town for 39 hours and my milk didn't sour, my food in the freezer didn't spoil. The ice cubes and the ice cream weren't as lucky, but overall, the fridge was Awesome.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool Products
on April 15, 2025
Posted by: Jim S
[This review was collected as part of a promotion.] Mine was a Manufactured home package. But very happy with all our whirlpool products, .
The refrigerator, stove and dishwasher
The refrigerator, stove and dishwasher
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Every feature we wanted and needed!
on April 17, 2025
Posted by: Bob in Texas
from Corpus Christi, Texas
[This review was collected as part of a promotion.] Many years ago we purchased an Amana side by side refrigerator. When too many problems began to surface we looked at many brands. Whirlpool has always been at the top of our list but we wanted to search and compare. After numerous weeks of comparison we decided Whirlpool was the one and we certainly did make the right choice. Chances are we WON'T need to look around again!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not what I expected
on January 13, 2020
Posted by: jackie 123
from Springfield, Il
[This review was collected as part of a promotion.] I realize that the older I get the worse products are made. I have never heard of having a water dispense means you would get tap water. Guess this makes me stupid to think you would get cold water out of a fridge. The shelves cannot be moved like my old one (GE). The only reason I bought this fridge is it is only one I could find that would fit between existing cabinets. The drawers are not sturdy at all. I should have probably just had my old one repaired - too late now. I also do not like that I paid for the extended 5 yr. warranty and starts the day I paid for it not the date the fridge was delivered - 3 mos. later.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far, so good....
on July 15, 2019
Posted by: David J4
from Sterling Hts., Mi
Gender:Male
[This review was collected as part of a promotion.] I waited almost six weeks for this refrigerator because of the color, but glad I waited. Not as noisy as some of the other reviews have stated, and the bisque actually matches my other appliances. The only negative so far is, the door handles are too close together. You can't open the freezer with your right hand, and can't open the fridge side with your left hand. Also, the ice maker makes cubes small enough to fit in small necked water bottles.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice Lookin' Refrigerator!
on October 24, 2018
Posted by: Suzy Ditte
from Palos Hills, IL 60465, USA
Gender:Female
[This review was collected as part of a promotion.] Whirlpool is the ONLY one that makes a side by side refrigerator (with water/ice in the door) in this smaller size AND in the "Bisque" color! MY HOPE is that they continue! I'm in a small condo and I cannot fit anything bigger than the 33-inch across and the approx. 66-inch in height! The LED lighting is THE BEST! I immediately can see what I'm looking for right away and I also love the clear shelves in the refrigerator AND on the door. It's very spacious in the refrigerator and actually I would have given up a couples inches in width to have a little bit wider on the freezer side. The way the water and ice release is set up is a little awkward. I was use to my old refrigerator where you just hit the button to switch from water to ice and it all came from the exact same opening. I have accidentally hit the water a couple times with this different set-up and made a mess but all in all I'm very pleased with my new refrigerator. Also, I'd rather have a "numbered" dial for how cold to set the refrigerator. The "Ideal" (manufacturer) setting did NOT work for me. Matter a fact, the use of the description "Ideal" really threw me off because it froze everything on the top shelf and in the manual it did NOT give a solution to this problem. I was afraid to change it, but I had to! Not using the top shelf was NOT an option for me. I need the use of all my shelves, so I had to go to the next level, going warmer. Everything seems cold enough. Maybe, re-think this particular option/design on the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Rocky Start - good now
on February 16, 2018
Posted by: Andy47
from California
Gender:Male
[This review was collected as part of a promotion.] First unit delivered did not cool at all. Second unit has been reliable and we like it. It makes a lot of noise but we discovered that some bubble wrap between the right side and the wall next too it makes the noise level acceptable. Apparently the sheet metal on the right side rattles.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Went out
on January 30, 2024
Posted by: Micca 1992
from Bradford, ar
[This review was collected as part of a promotion.] This fridge came with the purchase of my.new home it was brand new never used. And went out the very forst week I got it. Would not recommend this fridge .
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 2, 2024
Thank you for sharing your insights with us, Micca 1992. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 475600.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com