Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Biscuit
Average customer rating
4.2
(477 Reviews)
Rating breakdown 477 reviews
5 Stars
255
4 Stars
134
3 Stars
56
2 Stars
10
1 Star
22
87%of customers recommend this product.
(
357 out of
412)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Biscuit
Customer Rating
5
Looks great and excellent features.
on May 18, 2020
Posted by: Duke 50
from Jamestown, CA
[This review was collected as part of a promotion.] I bought a new home and all the Whirlpool appliances came with it. We love it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice stainless finish
on August 27, 2020
Posted by: YaCha
from Michigan's Thumb
[This review was collected as part of a promotion.] My manufactured home came with all Whirlpool appliances. I've only lived in the home for less than a month so I can't say much. It runs quietly and is cold and the freezer does what it's supposed to. All the appliances are smaller than we've had before so if I was buying these myself a larger fridge would be a priority. The ice maker works great. Our old one used to completely freeze up and would need to be unthawed with a hair dryer often. This one is great and doesn't try to make ice when it's bucket is full which is a smart feature our other brand forgot.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool is the BEST!
on September 4, 2021
Posted by: Poncho
from Taft, Tn
[This review was collected as part of a promotion.] I love every Whirlpool product! The quality is excellent. I highly recommend all Whirlpool appliances.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the Stainless
on October 14, 2021
Posted by: Vickster
from Tremonton Utah
[This review was collected as part of a promotion.] This is a good economical refrigerator! It has the ice and water in the door, which is convenient. I love the clear plastic containers, it makes it easier to see where items are. I wish it had one more drawer/shelf for lunch meat and cheese....with only 2 drawers (one fro fruit and for vegetables) it has less food storage space than my old Frigidaire.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I LOVE every bit of it.
on March 18, 2022
Posted by: Ellie
from Bolivar, OH
[This review was collected as part of a promotion.] This was a Christmas gift, which makes it even better!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible quality. Don’t buy it.
on April 7, 2023
Posted by: Irina
from Miramar, Fl
The refrigerator came with our new house. It did not work from the beginning. The cooling system was defected. The builder asked us to connect with the whirlpool. The service ordered the parts and we were waiting for it for 2 months. 1 months later it stopped cooling again. The flamingo service fixed it. Then 1 month later it stopped worked: no cooling, the freezer stop worked. Service came and changed: fan, wires, heater, almost replaced everything inside. And now, 2 weeks later it stopped cooling again. The control panel on the back failed, the new panel was installed 2 months ago and it’s broke now. Terrible quality.
Please take this refrigerator back and give us the new one without the defects.
Please take this refrigerator back and give us the new one without the defects.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 10, 2023
Thank you for sharing your insights with us, Irina. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 298575.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not impressed with this “NEW” factory close out
on April 14, 2023
Posted by: tedmik
from W. Palm Beach, FL
[This review was collected as part of a promotion.] Refrigerator runs constantly rarely shutting off and has an annoying loud hum. Door ice cube dispenser doesn’t close properly catching ice cubes that melt causing water to run down door front & puddle on the floor We are a retired couple that aren’t opening doors constantly. Were unable to set up a convenient service call (3 weeks) 8-4 time frame to address problems.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 14, 2023
Thank you for sharing your insights with us, tedmik. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 303691.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
33" Whirlpool side by side refrigerator
on June 9, 2023
Posted by: koolbreez10
from Akron,OH
[This review was collected as part of a promotion.] Love this refrigerator. Great looking inside and out. Very roomy. Keeps the temperature perfect. Only complaint is the plastic wrap that it came shipped with is very hard to get off. I still have some stuck on there in the creases.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com