Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Biscuit
Average customer rating
4.2 out of 5
4.2
(477 Reviews)
Open Ratings Snapshot
Rating breakdown 477 reviews
5 Stars
255
4 Stars
134
3 Stars
56
2 Stars
10
1 Star
22
87%of customers recommend this product. 
(
357 out of 412
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator - Biscuit
Customer Rating
4 out of 5
4
Overall Happy
on April 12, 2021
Posted by: minmel
from Voorhees, NJ
[This review was collected as part of a promotion.] Overall I am happy with my new fridge! I love that there are 2 different paddles for water and ice (no switching between) but if you use a cup that is larger it can bump the water paddle which is slightly annoying but getting used to it. My only complaint is that there isn't more options for shelf spacing. The shelfs are pretty much set where they are and no option to really change the heights.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Fridge
on April 20, 2021
Posted by: José
[This review was collected as part of a promotion.] Freezer should have more space, nice looking but very crowded space for the freezer area, fridge area also should have more organizers
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Appearance
on April 21, 2021
Posted by: Bugs
from Silver Springs FL
[This review was collected as part of a promotion.] This refrigerator came with my new Skyline mobile home. The one I saw in the model was with a black front but was not available when my home came down the assembly line so they offered the stainless steel which actually blends in better with my gray counter tops and flooring. I had a Whirlpool refrigerator in my other home bought in 1992 and was left when I sold the house. I only had two service calls on that one in 28 years. That was for the ice maker and fix the door handle on the refrigerator side. I was so glad when I found out that Skyline offered Whirlpool for my new home.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Flimsy old unit was sturdy and quality this one po
on April 22, 2021
Posted by: Jimbo
from Howell mi
[This review was collected as part of a promotion.] I had to wait 14 weeks to get keep telling it was shipped
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great size
on April 30, 2021
Posted by: Donalds
from Fort Worth Tx
[This review was collected as part of a promotion.] I bought this a month ago and I am very pleased with the size overall the icemaker and the water great filter gives water great taste and can fit twice as much as my last refrigerator
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Ouch!
on May 5, 2021
Posted by: Emily
from Hershey, PA
I purchased this refrigerator 22 months ago. It runs well, and does everything it is supposed to do as far as keeping things cold, producing ice, and dispensing water and ice. It is also pretty quiet. However over time I have grown frustrated with the ergonomics of the refrigerator. While it purports to have ample space in both the refrigerator and freezer sides, it holds much less than it should. I can't quite figure out why, except perhaps it's a shelving issue? There seems to be a lot of open space between all shelves - could it have fit more? The freezer side is only 8.5" wide, and even smaller at the bottom. We are a family of 4 and I think both the refrigerator and freezer sides hold less than half of what I need them to. One shelf in the refrigerator holds one 1-gallon container of milk, and 1 pint of milk (we drink 2 different kinds)- and that is all it holds. All that said, just this week I got very badly injured by closing the crisper drawer - that's right, simply pushing the drawer shut using the rim of the drawer while my index finger hung below the rim, the drawer cracked vertically, warped open, captured my finger, and it very deep. So now I am not a fan of this refrigerator. At all. It was maybe a 3 star and not worth complaining about before this week, however my finger injury that seems worse than I thought at first is the straw the broke the camels back - the drawers should have lasted longer than 22 months.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Freezer too small
on May 19, 2021
Posted by: Linda Lee
from Cement City, MI
[This review was collected as part of a promotion.] We moved in to our new home a month ago and love our Whirlpool appliances. However, the freezer section of our refrigerator freezer is so narrow we can’t lay down a pizza and we have to angle it to get it into a shelf!
Not much room to freeze things.
We do like the ice maker and water dispenser on the door.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great Features!!
on May 20, 2021
Posted by: sunny
from north carolina
[This review was collected as part of a promotion.] Received refrigerator a few weeks ago ...So far works well!!!!!!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
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