Customer reviews from cafeappliances.com
Café - 5.7 Cu. Ft. Slide-In Electric Induction Convection Range - Matte White
Average customer rating
4.4
(673 Reviews)
Rating breakdown 673 reviews
5 Stars
483
4 Stars
104
3 Stars
30
2 Stars
17
1 Star
39
88%of customers recommend this product.
(
493 out of
563)
Customer Reviews for Café - 5.7 Cu. Ft. Slide-In Electric Induction Convection Range - Matte White
Customer Rating
5
Beautiful!
on May 28, 2020
Posted by: Mared
from Cincinnati
Trying something new with this induction range. Works beautifully. Still have to purchase cookware, but have a few pans that have sufficed. Induction range is fast ad sweet, although I did not realize that i could scratch the surface of the cooktop and need to be careful. There is about a 3 inch Stainless steel area above the knobs that scratches very easily. It happened without me even knowing what I did to cause it to happen!? There are venting hole spaces near the cooktop in the back, and I am very concerned that food will fall down into the space. I have used the oven for cookies on all 3 racks with convection bake setting and they turned out beautiful. The oven doesnt seem to heat up my kitchen like my last one did. Love having the warming drawer to keep cooked food warm while waiting for the whole meal to be ready.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it!
on June 17, 2020
Posted by: 265LWP
from Oak Harbor, WA
Totally delighted with this purchase! Firstly, we love the look; clean, professional lines. The oven bakes beautifully. Noticeably different from any other oven we've ever had; everything browns evenly. That was a surprise in itself. As for the induction stove top, which was a totally new experience for us, it's absolutely wonderful! We had been used to natural gas, which we preferred over an electric stove top; but it wasn't available in our new home. The induction top is every bit as good to me as the gas was, and perhaps even better because there are safety features built in which we totally appreciate.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great tech, great style
on June 20, 2020
Posted by: Johnnikko
from Snohomish, Wa
90 days after install we are Still loving the range. Oven is large with heavy shelves. The cooktop is very responsive and quick. Cleaning before first use is critical to avoid smelly burn off for weeks.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Ergonomics & performance: Perfect gas replacement!
on October 15, 2020
Posted by: Phil_in_Hilton_Head
from Asheville area, NC
I prefer cooking with gas, yet for our new home we didn't want to start with a major construction project to convert from a conventional electric range to a gas range. After working with this range for a little bit, I don't think I'd be interested switching at all. I am impressed by the intelligent layout of the heating elements (coupling the two left elements allows for a large cast iron griddle), the responsive and finely adjustable output, all the of options and included accessories for the oven, and rather importantly: having all controls on the front of the unit - I don't know who wants to reach over 4 hot pans and pots to adjust a burner. I'm not sure whether I will be using the WiFi feature, but the sous vide function with the additional (not included) sensor is very interesting. Fit and finish are what one expects for a Cafe appliance.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Horrible
on November 2, 2020
Posted by: Snoodles
from Ottawa cansda
Not hooked up a couple days stove top quit working but given works, repair not coming for 2 weeks. Troubleshooting guide us basically only for oven. Terrible service after all this money
No, I would not recommend this to a friend.
Response from cafeappliances.comBy RICHARDatCAFE, Cafe, November 6, 2020
Hello Snoodles. Thank you for taking the time to review the range. We are so sorry to hear that this has happened with the stove top and understand the frustration this brings. We apologize for the need for service.
For support on Cafe appliances in Canada, you can call 1-800-561-3344 or visit the following: https://www.cafeappliances.ca/
Please reach out to them for additional assistance. We wish you all the best. Sincerely, Richard at Cafe
For support on Cafe appliances in Canada, you can call 1-800-561-3344 or visit the following: https://www.cafeappliances.ca/
Please reach out to them for additional assistance. We wish you all the best. Sincerely, Richard at Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Great range... if
on November 24, 2020
Posted by: ChefDane
from Glendale AZ
This is a great range that needs a few improvements in my opinion.
As a chef of 30 plus years, I am very familiar with induction cooking. I believe the large front burner needs to be switched to the left side.
Also, that timer is just way too quiet. Without a mobile device nearby, it’s very easy to ignore.
The nuts and bolts of this range are great. The oven heats quickly and temperatures are correct and consistent.
Cleanup is relatively easy, but not nearly as easy as advertised.
All in all, we are pleased with it.
As a chef of 30 plus years, I am very familiar with induction cooking. I believe the large front burner needs to be switched to the left side.
Also, that timer is just way too quiet. Without a mobile device nearby, it’s very easy to ignore.
The nuts and bolts of this range are great. The oven heats quickly and temperatures are correct and consistent.
Cleanup is relatively easy, but not nearly as easy as advertised.
All in all, we are pleased with it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
2 problems already in less than a month
on December 9, 2020
Posted by: GD50
from Toronto, ON
This stove was installed less than a month ago, and from the start the front right burner did not work. After 2 weeks, I noticed that when you open the oven door and then close it, the stove does not always recognize that the oven door is closed so it turns off the baking.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, December 15, 2020
Hello GD50-Congratulations on your new range. This is a beautiful model! We are sorry for the issues you've had with the burner. Please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737 if you haven't already. In regards to the baking turning off when the door is open, if you are using the Convection baking the convection fan will turn off when the oven door is opened. If you have any additional questions in the future, please don't hesitate letting us know. We are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Good cooktop, poor oven
on November 26, 2021
Posted by: Chef in Seattle
from Seattle Washington
The cooktop has plenty if power and seems well laid out. However the oven is very poorly designed. The extension rack is built so it diminishes the pan size and layout significantly. You can only fit a standard size cookie sheet one direction. See photo. The other issue is they recommend you only cook on 2 shelves at a time. This is a really stupidly built oven for anyone who really likes to bake!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sarah@Cafe, Cafe_Appliances, November 29, 2021
Hi there, and thanks for letting us know about your experience with this convection range. While we’re glad you enjoy the power and lay out of the cooktop, we do regret that you are dissatisfied with the design of the oven.
Your feedback regarding the oven design and available space, extension rack, and shelves you can use will certainly be sent to our Cooking Products Design team for review and future development. Because we always want to ensure we’re aware of what our consumers think about our models, we truly value your insights.
If you think it may be helpful, the use and care manual for this model includes information on the racks and various cooking methods/options and is linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000232-3.pdf . We hope that may be useful for you. If you have any other questions or concerns, we are always glad to help. -Sarah@Cafe
Your feedback regarding the oven design and available space, extension rack, and shelves you can use will certainly be sent to our Cooking Products Design team for review and future development. Because we always want to ensure we’re aware of what our consumers think about our models, we truly value your insights.
If you think it may be helpful, the use and care manual for this model includes information on the racks and various cooking methods/options and is linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000232-3.pdf . We hope that may be useful for you. If you have any other questions or concerns, we are always glad to help. -Sarah@Cafe
Written by a customer while visiting cafeappliances.com