Customer reviews from cafeappliances.com
Caf - 5.7 Cu. Ft. Slide-In Electric Induction Convection Range - Matte White
Average customer rating
4.4
(713 Reviews)
Rating breakdown 713 reviews
5 Stars
510
4 Stars
110
3 Stars
34
2 Stars
18
1 Star
41
88%of customers recommend this product.
(
513 out of
586)
Customer Reviews for Caf - 5.7 Cu. Ft. Slide-In Electric Induction Convection Range - Matte White
Customer Rating
2
Waited forever and half the burners don't work
on March 9, 2023
Posted by: Frustrated in CT
from Montville, CT
It took 20 months for the appliance to arrive, and when it did the two right hand burners don't operate properly. The smaller back burner won't recognize there's a pan, and the large front burner loses connection if you pick up the pan momentarily. Not happy with waiting so long to get a defective product.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Devin@Cafe, GE_Appliances, March 10, 2023
Greetings!
We are truly sorry to hear this. This is definitely not the quality that we expect here at Café Appliances, and we truly apologize for the major disappointment and frustration this must've caused. As homeowners ourselves, we can definitely resonate, and we're certainly sorry.
In this case, we would recommend that you schedule a service appointment with our Factory Service Team- we are confident they will be able to provide a resolution on this for you.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Again, we're so sorry for the inconvenience.
-Devin@Café
We are truly sorry to hear this. This is definitely not the quality that we expect here at Café Appliances, and we truly apologize for the major disappointment and frustration this must've caused. As homeowners ourselves, we can definitely resonate, and we're certainly sorry.
In this case, we would recommend that you schedule a service appointment with our Factory Service Team- we are confident they will be able to provide a resolution on this for you.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Again, we're so sorry for the inconvenience.
-Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Not all its cracked up to be...
on April 21, 2020
Posted by: cafeappliancesoverpriced
from Annapolis
It’s pretty but the induction stove top does not Clean as advertised and the stove inside has smoked out the kitchen when ran overnight
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
not happy
on January 24, 2025
Posted by: all bad names are taken
saved to buy what I thought was the best kitchen package - stove top never worked correctly - After over a year and 4 different services men coming out to pull and try to repair the unit its was replaced.
My counter top was damaged and the burned in on me to get someone to come give me two estimates - the unit needs to be pulled to see the complete damage and no contractor will risk pulling in nor risk damaging my oak floors - system wont let me upload images
My counter top was damaged and the burned in on me to get someone to come give me two estimates - the unit needs to be pulled to see the complete damage and no contractor will risk pulling in nor risk damaging my oak floors - system wont let me upload images
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, January 31, 2025
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
I don't know what this is
on April 1, 2021
Posted by: Mimi 1
from Virginia
see below, not worth the money, some problems with design
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, April 2, 2021
Hello- Thank you for taking the time to share your review. We can understand your frustration when an appliance doesn't meet your expectations. If you believe there is an issue with your new range, please reach out to GE Consumer Service at 1-800-432-2737. We hope this is resolved for you soon. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Attractive but difficult to use
on January 4, 2021
Posted by: DeeM
I find this stove to be difficult to use. It does have a lot of extras and a warming drawer (even though it is to small to use for much) so if someone will use all the extras they may enjoy it. I just find for the price (and I believe I overpaid) it is not worth the investment. Having to buy all new cookware to use on the induction stove has also been a chore.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Olga@Cafe, GE_Appliances, January 5, 2021
Hello DeeM - Thanks for your review. We are sorry to hear that you are finding this range difficult to use. If you need assistance, please feel free to reach out to us at: https://www.cafeappliances.com/support/contact-us#get-in-touch
Thank you for choosing Café Appliances!
Olga@Cafe
Thank you for choosing Café Appliances!
Olga@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cooks perfectly
on July 26, 2021
Posted by: Paradise
from Niskayuna NY
So far I am very happy with how quickly and evenly this stove cooks both in the oven and on the cook top. This is my first induction stove and it is awesome. Heats up fast.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Love the induction
on March 11, 2019
Posted by: Scott
from Rescue, ca
cannot believe there is a slide in induction range
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
I'd like it better if it had the correct trim!
on March 23, 2021
Posted by: Maude
from Surprise, AZ
I ordered the Cafe range and microwave end of December 2020; I was sent the range with the wrong trim. I have asked the dealer when it would be corrected and can NOT get an answer.........NOT HAPPY!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, March 25, 2021
Hello- We can understand your frustration and would like to help. There is an optional trim that can be purchased. The filler kit for this model is JXFILLR1BB. This can be viewed in the following link:
https://www.geappliances.com/appliance/Slide-in-Range-Filler-Kit-Black-JXFILLR1BB
We will request that someone reach out to you directly via email to get a better understanding of what you're referring to. We want you to be happy with your new range and we appreciate your patience. Thank you! Joyce@Cafe
https://www.geappliances.com/appliance/Slide-in-Range-Filler-Kit-Black-JXFILLR1BB
We will request that someone reach out to you directly via email to get a better understanding of what you're referring to. We want you to be happy with your new range and we appreciate your patience. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com