Customer reviews from cafeappliances.com
Café - 5.7 Cu. Ft. Slide-In Electric Induction Convection Range - Matte White
Average customer rating
4.4
(673 Reviews)
Rating breakdown 673 reviews
5 Stars
483
4 Stars
104
3 Stars
30
2 Stars
17
1 Star
39
88%of customers recommend this product.
(
493 out of
563)
Customer Reviews for Café - 5.7 Cu. Ft. Slide-In Electric Induction Convection Range - Matte White
Customer Rating
5
Beautiful & Functional!
on May 17, 2022
Posted by: PACK
from Tacoma, WA
I’ve only been using this for a couple of months but so far I love it. The matte white and bronze is so beautiful. There are still so many features I haven’t even used yet, but the over cooks evenly & efficiently. The induction top heats up & adjusts temp so quickly it almost feels like using gas. Make sure you have pans that are compatible. I had to purchase a new set aside from my cast iron stuff but that wasn’t a big deal. The sounds are subtle compared to the other Cafe appliances so the timer doesn’t sound very loudly. I’ve adjusted to as loud as it will let me and it still doesn’t seem very loud. If you have it connected to the app you can get notifications on your phone as well as preheat etc.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Worth it
on July 15, 2022
Posted by: Cooking Joe
Switched from regular electric to induction and have found it to be an exceptional technology. Really enjoying the different features of the oven, especially the air fry as it adds a little more cripiness to the food
Written by a customer while visiting cafeappliances.com
Customer Rating
3
11” Element not so great…
on September 22, 2022
Posted by: mcdessureault
from Montreal
After waiting 20 months for this stove I was just thrilled to start cooking on it. But reality hit… the 11” element is pretty useless as it doesn't work with my biggest pan and pot which bases is 10”… i have been everywhere to find pots and or pan with an 11” bottom… nowhere to be found…
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, September 28, 2022
Hi there,
Thanks for leaving a review for your range. Sorry to hear about your disappointment with the cooktop, especially since you mentioned that you waited so long for your model. If you'd like to take a look at induction cookware that we recommend using, you can see these articles:
Brand name cookware: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16895&_ga=2.68163161.933226275.1664221150-1990870561.1664221150
Cookware size & shape: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17368&_ga=2.68163161.933226275.1664221150-1990870561.1664221150
Hope this is helpful!
If you have other questions or concerns, know that you're always free to reach out.
All the best,
Michael@Cafe
Thanks for leaving a review for your range. Sorry to hear about your disappointment with the cooktop, especially since you mentioned that you waited so long for your model. If you'd like to take a look at induction cookware that we recommend using, you can see these articles:
Brand name cookware: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16895&_ga=2.68163161.933226275.1664221150-1990870561.1664221150
Cookware size & shape: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17368&_ga=2.68163161.933226275.1664221150-1990870561.1664221150
Hope this is helpful!
If you have other questions or concerns, know that you're always free to reach out.
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Gorgeous Stove
on November 1, 2022
Posted by: MarlaK
from Spokane, WA
I have not had this unit very long so I don't have a lot of experience with it. From what I have experienced so far, I think I am really going to like it. Love that it does not stick up in the back and all of the controls are on the front.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the Wi-Fi
on December 14, 2022
Posted by: Esme
from Greenfield center ny
We love everything about this stove . The cook time is amazing and fast
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
So far so good- but how to use big burner?
on January 23, 2023
Posted by: AmyJS
from BC
I am enjoying my new oven (Cafe induction dual oven with copper handle package). I was worried about noise of induction but it’s fine- as long as a good induction compatible pan is used that is also the right size for the burner . My issue is that the large burner on the stove top (in the front right position- most useful spot) is really big and seems to need a pan with a 10 3/4”- 11 1/2” base! Even a 12” fry pan only has a 10” base. It gives off an unhappy high pitched whine/hum if pan doesn’t fill burner hob. Still trying to find big enough pan! Otherwise it works great, heats up quickly. Oven dials and Dash are nice in that it is only lit when in use so is otherwise subtle.
A lot of oven features need Wifi and Connecting, which is unfortunate and likely unnecessary (why can I only access AirFry if I use my phone??)
Careful re changing the handles. I got the copper handle/knob kit which is lovely but when it went to put them on the set screw on the existing oven handle was installed improperly and stripped or too far in. GE customer service was no help at all. Not even any advice or tips. Apparently defects like that have to be raised within 7 days which is unlikely! Builder was able to get it undone and changed over luckily .
A lot of oven features need Wifi and Connecting, which is unfortunate and likely unnecessary (why can I only access AirFry if I use my phone??)
Careful re changing the handles. I got the copper handle/knob kit which is lovely but when it went to put them on the set screw on the existing oven handle was installed improperly and stripped or too far in. GE customer service was no help at all. Not even any advice or tips. Apparently defects like that have to be raised within 7 days which is unlikely! Builder was able to get it undone and changed over luckily .
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Non Functioning Induction Cooktop
on February 11, 2023
Posted by: PollyInTown
from Boise, Idaho
I had high hopes for this range - it is beautiful - but the induction burners only work sporadically (I have induction compatible pans as well as cast iron). Appliance repair has been unable to fix the issue thus far - they will be trying for a third time this coming week. This was a very expensive range that is now just a hunk of metal in my kitchen.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Haley@Café , Café , February 13, 2023
Greetings.
We are very appreciative of your time, and thank you for providing us honest observations on your unit. We here at Cafe Appliances strive to provide quality products you are proud to have in your home. With that being said your concerns are taken into deep consideration as we pass along your experience for further improvements to be made.
We have full confidence our technicians will be able to service your range and provide you with a much better cooking experience. Please feel free to keep in touch with us at any time. It is a huge pleasure to have you as part of our Cafe family.
-Haley@Café
We are very appreciative of your time, and thank you for providing us honest observations on your unit. We here at Cafe Appliances strive to provide quality products you are proud to have in your home. With that being said your concerns are taken into deep consideration as we pass along your experience for further improvements to be made.
We have full confidence our technicians will be able to service your range and provide you with a much better cooking experience. Please feel free to keep in touch with us at any time. It is a huge pleasure to have you as part of our Cafe family.
-Haley@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Easy to use good control
on March 11, 2023
Posted by: Steve419
from Old Saybrook CT
Good features, easy to use and the way better results than our old Gaggenau oven!
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, March 24, 2023
Greetings! Thank you for providing us with your feedback. We are happy to hear that you are loving your new range and its ease of use. This is such a beautiful model with many great cooking features that we're sure you'll love. We appreciate you choosing Cafe Appliances for your home, and we hope you enjoy your new range for many years to come. Happy cooking! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com