Customer reviews from cafeappliances.com
Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(662 Reviews)
Rating breakdown 662 reviews
5 Stars
334
4 Stars
153
3 Stars
85
2 Stars
45
1 Star
45
77%of customers recommend this product.
(
420 out of
549)
Customer Reviews for Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
1
Loud refrigerator
on March 6, 2026
Posted by: Kat123
This has been the worst refrigerator. I called for service because of the humming noise just to be advised that this was normal and everything was good. The refrigerator is making a loud noise. I’m not sure what is the problem. But I feel that I’m stuck with the refrigerator that has humming noise. Overall, I would not recommend this refrigerator.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce, Cafe_Appliances, March 11, 2026
We want to help you with the sounds you are hearing from your new refrigerator. It is true that newer refrigerators will sound different from your previous model due to the additional features and newer technology. The new high efficiency compressor may run faster and longer than your old refrigerator and you may hear a high-pitched hum or pulsating sound while it is operating. Please review page 35 in your manual for more information. https://products-salsify.geappliances.com/image/upload/s--lBYRLXkl--/62895628ca614d46bbbd2975fcd88322cb49a523.pdf
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great looking with Surprising Space.
on March 7, 2026
Posted by: Jay26
from Pa
Great space saver with shelves on both doors and water inside. Fits Perfectly between my counter and wall while the drawers open fully.
I would recommend this to a friend!
Response from cafeappliances.comBy Julia, Cafe, March 31, 2026
This model allows you to enjoy the aesthetic and amenities of a French-door refrigerator that fits in a 33-inch opening. We're thrilled to hear this was perfect for your space and we're confident it'll serve you well for many years.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Fits in my kitchen
on May 15, 2026
Posted by: Evok
Poor shelving and difficult to install . Ice machine doesn't work . People who install refrig should put shelves in>
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Wi-Fi
on May 17, 2026
Posted by: Tony2
from 21 Hubbard Road, Unit 1
No WiFi capabilities in the refrigerator. Seems that I need to buy an adapter. Not worth it,
Response from cafeappliances.comBy Dianna, Cafe Appliances, May 20, 2026
Your refrigerator is GE WiFi Connect compatible using the GE ConnectPlus module “part no. PBX23W00Y1”.
We will pass your feedback along to our product team for review.
We will pass your feedback along to our product team for review.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Love how quiet it is!
on May 29, 2026
Posted by: Zumabum1
Love how cold it keeps all my food. Wish the water was on the outside, having to keep the door open while letting all the cold air out is frustrating... Would be nice if it was 21 cu. in" for 2 people it is small.. Also, makes great ice but wish it had a cover like my old GE Profile... My electricity did go down replacing to a newer frig and love that it is quieter than my GE Profile
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Decent but not great
on June 9, 2026
Posted by: jeffrey236
from Winsted CT
The refrigerator section is pretty good. It has a nice capacity, although the shelves seem kind of cheap. The chilled water feature isn’t very good, as the spout is so close to the wall that trying to fill thick chill cups is a challenge. The freezer section though is poor. Capacity is decent, but it does not open or close smoothly. It makes ice well, but there doen’t seem to be a way to keep it from making too much ice unless you shut it off. Clearly not much engineering effort was put into that section.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Don, Cafe_Appliances, June 11, 2026
We'd like to provide some information on your new refrigerator's freezer drawer and ice production. If the freezer drawer is wobbling, crooked or uneven when it is opened, this called "racking" and is normal. This racking is an advantage when the freezer drawer closes, allowing the gasket on the freezer drawer better flexibility to seal against the refrigerator cabinet. This most often occurs when one side of the handle is pulled order to open the drawer. To prevent racking, we recommend opening the freezer drawer by pulling straight out from the center of the door handle.
The icemaker will produce ten cubes per cycle, which is approximately 100-130 cubes in a 24-hour period depending on the freezer compartment temperature, room temperature, number of door opening and other use conditions.
Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with your product, we’re here to help.
The icemaker will produce ten cubes per cycle, which is approximately 100-130 cubes in a 24-hour period depending on the freezer compartment temperature, room temperature, number of door opening and other use conditions.
Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with your product, we’re here to help.
Written by a customer while visiting cafeappliances.com