Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
328
4 Stars
150
3 Stars
82
2 Stars
44
1 Star
42
77%of customers recommend this product.
(
413 out of
538)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
4
A 9 out of 10
on October 3, 2025
Posted by: caml
Love the double doors. The door shelves are great. What is disappointing is how shallow the freezer door opens. The worst part is the ice tray banging every time. It seems slightly noisier than our old GE Profile but not enough to be an issue.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Cafe Ref needs a 4" Filler if against a side wall
on October 6, 2025
Posted by: TaylorMade
from Massachusetts
Is very important to know that if this Fridge is against a side wall, the CAFE' Refrigerators Need a 4" filler between the wall and fridge in order for the door to swing open at a 90°. Most high-end models have a hinge where the door swings within itself. For a small kitchen, 4" is a lot of storage space to lose. It's a poor Architectual design because that hinge technology does exist. The handle will bump into the side wall unless it's a shallow enough side wall in which the handle can open into the doorway and not hit the wall.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, October 7, 2025
Your feedback is extremely important to us. We will pass these comments regarding the door hinge along to our product team to review.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
LOVE IT!!
on October 23, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my refrigerator and stove absolutely the BEST I ever had
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Freezer space very limited.
on November 6, 2025
Posted by: Cold
from New Jersey
[This review was collected as part of a promotion.] Most of freezer is taken up with ice cube tray. Very limited storage space for freezer items. Refrigerator section configuration good due to moveable shelving.
I would recommend this to a friend!
Response from cafeappliances.comBy Cafe Appliances, November 7, 2025
Your feedback is important to us, and we will pass your comments on about the ice bucket in the freezer space to our product teams so they can review further.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Aesthetically perfect, but...
on November 7, 2025
Posted by: Jsnj
from New Jersey baby, and you're not
This refrigerator is beautiful. I love the color. The handles add elegance. Most importantly it's beyond easy to keep clean - there are no fingerprints or smudges like stainless. But it holds less food than my last (significantly less expensive) refrigerator. The shelves and drawers are too shallow to put away groceries without playing tetris to make everything fit. But the door storage is more than sufficient. Great for people who love condiments, but not food. It also makes a lot of noise. Not for very long, but very frequently.
I would recommend this to a friend!
Response from cafeappliances.comBy Julia, Cafe, November 11, 2025
We're sorry to hear you're not entirely satisfied with the design of the interior of this refrigerator. We will be sure to share your feedback with the proper teams for further review. Page 35 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--lBYRLXkl--/62895628ca614d46bbbd2975fcd88322cb49a523.pdf) provides detailed descriptions of normal operating sounds. If this is not what you're experiencing, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Temperature Issue
on November 10, 2025
Posted by: Anna5550
[This review was collected as part of a promotion.] I have raised the temperature in the refrigerator portion and it is still cold. Food is freezing . Will be reaching out for a service call.
Response from cafeappliances.comBy Julia, Cafe, November 11, 2025
We'd like to help you improve this issue with your refrigerator. Page 38 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--lBYRLXkl--/62895628ca614d46bbbd2975fcd88322cb49a523.pdf) provides some helpful troubleshooting tips in the "Food freezing in the refrigerator" section. If these tips don't resolve the issue, please reach out to our Bodewell team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting cafeappliances.com