Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
324
4 Stars
149
3 Stars
79
2 Stars
42
1 Star
40
77%of customers recommend this product.
(
407 out of
531)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
4
Great refrigerator, small freezer.
on November 15, 2023
Posted by: PeteL
from Maine
The refrigerator is great. As others have said the freezer is very small as compared to our old freezer. We like the large shelves in the doors , making the shelves inside a little smaller, however we like it better we seem to loose less items in the back of the fridge.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Noisy and Cheap Feel
on November 20, 2023
Posted by: bone
This is the noisiest, cheapest feeling fridge I have ever owned - especially considering the price. Exterior styling is the best feature - it matches our existing appliances which are from another brand and they have a unique style. This is the main reason why we purchased this fridge. It is a small fridge - which we needed for our space - and the interior fridge space is efficient and very accessible. It’s well organized with deep door bins and by having the ice maker in the freezer it frees up a lot of space. But the flip side is that the freezer space is inefficient and way too small - such that you absolutely have to have a separate chest freezer to even consider this fridge.
The two main downsides of this fridge though are noise and cheap feel. It makes really loud whirring and buzzing noises all the time that seem to go away and come back just by moving the fridge a bit. As far as modern, quiet fridges go this one is at the very bottom of the list for noise! We can hear it over a TV in an adjacent room and we have never heard a fridge in over 20 years…! And the bins and drawers are a cheap feeling plastic and slide in and out like they are about to fall off the rails. Interacting with this fridge feels cheap and low quality, which is not in line with its price.
Overall, I can’t recommend this fridge at all. I would send it back if it weren’t for the fact it was the only fridge we could find that matches our existing appliances and fits in our space. But I can say for sure that this is my first and last Cafe appliance.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, November 21, 2023
Oh no!
We're so very sorry you're not fully pleased with your new refrigerator. This is certainly not the experience we want for you and we truly appreciate you taking the time to share. Your comments are extremely important to us and will definitely be considered by our product design team. We are always looking for ways to improve when it comes to function and design. Your honest feedback helps with that. Thank you so much for connecting with us.
Kind regards. - Tierra@Cafe
We're so very sorry you're not fully pleased with your new refrigerator. This is certainly not the experience we want for you and we truly appreciate you taking the time to share. Your comments are extremely important to us and will definitely be considered by our product design team. We are always looking for ways to improve when it comes to function and design. Your honest feedback helps with that. Thank you so much for connecting with us.
Kind regards. - Tierra@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
New fridge
on November 22, 2023
Posted by: Krys10
from Philadelphia, PA
I love it, still getting used to having a smaller freezer but the inside of the refrigerator is so well organized. I also love having the water facet inside.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Just enough room for me.
on November 28, 2023
Posted by: G Ma
from South Carolina
I only needed a small refrigerator to replace my 30 year old family one. This is just what I needed. It also looks great.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
I like it.
on December 3, 2023
Posted by: Borimar
from Puerto Rico
I like the product. I like the color and the fact that is the size I was looking for. Since this is a new product, I have to wait to see how good it performs after a time.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe French door refrigerator
on December 3, 2023
Posted by: Betty153
I love everything about it. It’s beautiful, it’s tall, and if you think 18. Is small, think again.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great
on December 4, 2023
Posted by: Bee C
from Chicago
Plenty of space and I never run out of ice. No regrets.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe refrigerator
on December 15, 2023
Posted by: Cafe refrig
from WA
Consistent temperature, physical attractiveness, size
Written by a customer while visiting cafeappliances.com