Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
328
4 Stars
150
3 Stars
82
2 Stars
44
1 Star
42
77%of customers recommend this product.
(
413 out of
538)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
5
Very attractive
on October 7, 2023
Posted by: Geebee
I was forced to replace my older refrigerator and had little time to do so. I had seen the Cafe collection at several stores months ago and was very impressed with the look and quality of the product. I was very pleased to find this Cafe refrigerator. It is a quality product with some special features (like the liners and the LED lights. Very pleased with this
Response from cafeappliances.comBy Cafe_appliances, October 10, 2023
Hello,
We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your new refrigerator.
We truly appreciate you making Café Appliances a part of your home and we’re sure you’ll get many years of excellent use from your new fridge. Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day! -Charlie@Cafe
We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your new refrigerator.
We truly appreciate you making Café Appliances a part of your home and we’re sure you’ll get many years of excellent use from your new fridge. Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day! -Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
High End Looking, small freezer
on October 8, 2023
Posted by: Bobina24
from Northern New Jersey
High End looking refrigerator! A little smaller than I woukd like. Freezer door must be opened pulling the handle dead center otherwise the door wobbles. Freezer is TINY! Disappointed that we had to search high and low for the matte black, discontinued color...bad decision GE Cafe!
Response from cafeappliances.comBy Jonathon@Café, Café Appliances, October 12, 2023
Hello - Thank you kindly for taking out some time to connect and share your review. We are glad you are enjoying this refrigerator so far. You've made a great choice.
However, we are sorry to hear about the capacity being smaller than you need and the door wobbling. We recommend checking to make sure that the refrigerator is completely level, as that can be the main cause of unevenness of the doors. You can also have a technician come and check this out. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service).
Let us know if you have any questions, we're always happy to help. - Jonathon@Café
However, we are sorry to hear about the capacity being smaller than you need and the door wobbling. We recommend checking to make sure that the refrigerator is completely level, as that can be the main cause of unevenness of the doors. You can also have a technician come and check this out. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service).
Let us know if you have any questions, we're always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe French Door Refrigerator
on October 9, 2023
Posted by: Martha M
from Florida
Really happy with our purchase, great quality, highly recommend! The internal water dispenser is also great feature, planning on purchasing more Cafe appliances in the future.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features!
on October 13, 2023
Posted by: Al2023
from Windham, NH
We love our new refrigerator. The LED lighting feature is great. Never thought about getting a refrigerator without water in the door, but since it is on the side, you get so much more room in the refrigerator. The ice maker works great but the freezer is very small. You really need a stand alone freezer to go along with this refrigerator
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Surprise - its roomy and attractive
on October 16, 2023
Posted by: sssnafu2
Trying to down size I found this Cafe Refrigerator very roomy and east to organize my food products. The freezer is also very easy to organize and keep items visible
Response from cafeappliances.comBy Charlie, Cafe_Appliances, October 19, 2023
Hello,
We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your refrigerator. We truly appreciate you making Café Appliances a part of your home and we’re sure you’ll get many years of excellent use from your fridge.
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day!
-Charlie@Cafe
We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your refrigerator. We truly appreciate you making Café Appliances a part of your home and we’re sure you’ll get many years of excellent use from your fridge.
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day!
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Poor shelf arrangement
on October 31, 2023
Posted by: Pricetoohigh
Product has hydraters that are too small to get much fruit & vegetables in. Hard to even stand up a 2L soda bottle without loosing a door shelf.
Product seems to workm OK but for the price of the product --very disapointing!!
Ordered a WHITE refrigerator -- sides are BLACK
Product seems to workm OK but for the price of the product --very disapointing!!
Ordered a WHITE refrigerator -- sides are BLACK
Response from cafeappliances.comBy Café Appliances, November 1, 2023
Hello there,
Thanks so much for taking the time to share. We appreciate the honest feedback and sorry to hear that your new refrigerator isn't quite meeting your expectations. Your comments are extremely important to us and will be considered by our product design team. Function and design are really important to us and we're always looking for ways to improve. Thanks again.
Have a wonderful day. - Tierra@Café
Thanks so much for taking the time to share. We appreciate the honest feedback and sorry to hear that your new refrigerator isn't quite meeting your expectations. Your comments are extremely important to us and will be considered by our product design team. Function and design are really important to us and we're always looking for ways to improve. Thanks again.
Have a wonderful day. - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
So roomy!
on October 31, 2023
Posted by: Zin55
from Bothell, Washington
This is our first French door refrigerator and we love it! It fit the old space perfectly and looks so high end. It has space to spare for fresh food. We’re planning to replace our cabinets with a similar soft white color. Installation was easy for someone handy. Waiting to hook up ice maker until we have a plumber check the line. Can be run without though with ice maker on “off” position.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great looking fridge
on October 31, 2023
Posted by: Bob277
from VA
Beautiful product with perfect size and versatility
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com