Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
324
4 Stars
149
3 Stars
79
2 Stars
42
1 Star
40
77%of customers recommend this product.
(
407 out of
531)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
5
Above and beyond my expectations
on August 27, 2023
Posted by: Cricket
So loving this refrigerator. The drawers glide so easily, and the water feature is so nice on the inside of the door, and doesn't take up any space..
Written by a customer while visiting cafeappliances.com
Customer Rating
3
small
on September 26, 2023
Posted by: small
the refrigerator we chose is too small we didn't shop around for other options. We just love the cafe line, so we settled.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances , September 27, 2023
Greetings! Thank you for taking the time to leave us a review. We are so sorry to hear that this refrigerator has not lived up to your expectations due to the size of the appliance. This is in no way the consumer experience that we strive for, and we are deeply apologetic.
We are honored to have you as a part of the Cafe Appliances family, and we hope you are able to enjoy your refrigerator for many years to come. - Adrian@Cafe
We are honored to have you as a part of the Cafe Appliances family, and we hope you are able to enjoy your refrigerator for many years to come. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
It seems to be working
on September 29, 2023
Posted by: Ross2
from Teaneck, NJ
The new ( and hopefully) improved refrigerator seems to work as it intended. It’s only been 2 weeks so at the moment I’m cautiously optimistic.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon@Café, Café Appliances, October 2, 2023
Hello - Thank you for taking a moment to connect and share your initial thoughts. We are glad to see that it is working well so far. We're confident that this refrigerator will last you many years to come.
Not that we are expecting anything, but if you do run into any issues, feel free to reach out. We are always happy to help out.
We hope you have a great rest of the week. - Jonathon@Café
Not that we are expecting anything, but if you do run into any issues, feel free to reach out. We are always happy to help out.
We hope you have a great rest of the week. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great features
on October 2, 2023
Posted by: BarbieSue
from Ohio
Sturdy plenty of room in refrigerator; freezer small
Response from cafeappliances.comBy Café Appliances, October 11, 2023
Greetings!
We're so glad to hear you're pleased with your new refrigerator. Thank you so much for choosing Café Appliances for your home! The showcase LED lighting is one of our favorite features. It's positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer. We sincerely hope that you will enjoy this unit for many years to come!
Have a great day! - Tierra@Café
We're so glad to hear you're pleased with your new refrigerator. Thank you so much for choosing Café Appliances for your home! The showcase LED lighting is one of our favorite features. It's positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer. We sincerely hope that you will enjoy this unit for many years to come!
Have a great day! - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Easy to see everything in the firidge
on October 3, 2023
Posted by: Expiper
from CT
I love the looks of the fridge and the quality of the components. My only complaint is that the freezer is way too small. I had to purchase a counter depth fridge to get it into the house and it is smaller than my old one.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very attractive
on October 7, 2023
Posted by: Geebee
I was forced to replace my older refrigerator and had little time to do so. I had seen the Cafe collection at several stores months ago and was very impressed with the look and quality of the product. I was very pleased to find this Cafe refrigerator. It is a quality product with some special features (like the liners and the LED lights. Very pleased with this
Response from cafeappliances.comBy Cafe_appliances, October 10, 2023
Hello,
We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your new refrigerator.
We truly appreciate you making Café Appliances a part of your home and we’re sure you’ll get many years of excellent use from your new fridge. Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day! -Charlie@Cafe
We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your new refrigerator.
We truly appreciate you making Café Appliances a part of your home and we’re sure you’ll get many years of excellent use from your new fridge. Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day! -Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
High End Looking, small freezer
on October 8, 2023
Posted by: Bobina24
from Northern New Jersey
High End looking refrigerator! A little smaller than I woukd like. Freezer door must be opened pulling the handle dead center otherwise the door wobbles. Freezer is TINY! Disappointed that we had to search high and low for the matte black, discontinued color...bad decision GE Cafe!
Response from cafeappliances.comBy Jonathon@Café, Café Appliances, October 12, 2023
Hello - Thank you kindly for taking out some time to connect and share your review. We are glad you are enjoying this refrigerator so far. You've made a great choice.
However, we are sorry to hear about the capacity being smaller than you need and the door wobbling. We recommend checking to make sure that the refrigerator is completely level, as that can be the main cause of unevenness of the doors. You can also have a technician come and check this out. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service).
Let us know if you have any questions, we're always happy to help. - Jonathon@Café
However, we are sorry to hear about the capacity being smaller than you need and the door wobbling. We recommend checking to make sure that the refrigerator is completely level, as that can be the main cause of unevenness of the doors. You can also have a technician come and check this out. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service).
Let us know if you have any questions, we're always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe French Door Refrigerator
on October 9, 2023
Posted by: Martha M
from Florida
Really happy with our purchase, great quality, highly recommend! The internal water dispenser is also great feature, planning on purchasing more Cafe appliances in the future.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com