Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
328
4 Stars
150
3 Stars
82
2 Stars
44
1 Star
42
77%of customers recommend this product.
(
413 out of
538)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
5
Refrigerator
on July 31, 2023
Posted by: Gil G
from WThank Winchester Ma
This refrigerator works perfectly and looks great!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Door shelf configuration
on August 8, 2023
Posted by: TLongBoatKey
from Long Boat Key, FL
I do not like the shelf configuration at all. This
No the oversized shelf hiding a little shelf you can’t really get to is ridiculous.
No the oversized shelf hiding a little shelf you can’t really get to is ridiculous.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, August 10, 2023
Hi,
We're sorry this refrigerator's storage isn't living up to expectations. Your comments on the shelves are important to us and we'll make sure our product design team has them when improving future models. Thanks for sharing. We appreciate your time and consideration.
-Sylvia@Cafe
We're sorry this refrigerator's storage isn't living up to expectations. Your comments on the shelves are important to us and we'll make sure our product design team has them when improving future models. Thanks for sharing. We appreciate your time and consideration.
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features and no finger prints
on August 25, 2023
Posted by: Stonewall
from Maine
Loving the look and design of new refrigerator…. The color is perfect also
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Above and beyond my expectations
on August 27, 2023
Posted by: Cricket
So loving this refrigerator. The drawers glide so easily, and the water feature is so nice on the inside of the door, and doesn't take up any space..
Written by a customer while visiting cafeappliances.com
Customer Rating
3
small
on September 26, 2023
Posted by: small
the refrigerator we chose is too small we didn't shop around for other options. We just love the cafe line, so we settled.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances , September 27, 2023
Greetings! Thank you for taking the time to leave us a review. We are so sorry to hear that this refrigerator has not lived up to your expectations due to the size of the appliance. This is in no way the consumer experience that we strive for, and we are deeply apologetic.
We are honored to have you as a part of the Cafe Appliances family, and we hope you are able to enjoy your refrigerator for many years to come. - Adrian@Cafe
We are honored to have you as a part of the Cafe Appliances family, and we hope you are able to enjoy your refrigerator for many years to come. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
It seems to be working
on September 29, 2023
Posted by: Ross2
from Teaneck, NJ
The new ( and hopefully) improved refrigerator seems to work as it intended. It’s only been 2 weeks so at the moment I’m cautiously optimistic.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon@Café, Café Appliances, October 2, 2023
Hello - Thank you for taking a moment to connect and share your initial thoughts. We are glad to see that it is working well so far. We're confident that this refrigerator will last you many years to come.
Not that we are expecting anything, but if you do run into any issues, feel free to reach out. We are always happy to help out.
We hope you have a great rest of the week. - Jonathon@Café
Not that we are expecting anything, but if you do run into any issues, feel free to reach out. We are always happy to help out.
We hope you have a great rest of the week. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great features
on October 2, 2023
Posted by: BarbieSue
from Ohio
Sturdy plenty of room in refrigerator; freezer small
Response from cafeappliances.comBy Café Appliances, October 11, 2023
Greetings!
We're so glad to hear you're pleased with your new refrigerator. Thank you so much for choosing Café Appliances for your home! The showcase LED lighting is one of our favorite features. It's positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer. We sincerely hope that you will enjoy this unit for many years to come!
Have a great day! - Tierra@Café
We're so glad to hear you're pleased with your new refrigerator. Thank you so much for choosing Café Appliances for your home! The showcase LED lighting is one of our favorite features. It's positioned throughout the interior and under fresh food doors to spotlight foods inside the refrigerator and in the freezer. We sincerely hope that you will enjoy this unit for many years to come!
Have a great day! - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Easy to see everything in the firidge
on October 3, 2023
Posted by: Expiper
from CT
I love the looks of the fridge and the quality of the components. My only complaint is that the freezer is way too small. I had to purchase a counter depth fridge to get it into the house and it is smaller than my old one.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com