Customer reviews from cafeappliances.com
Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
335
4 Stars
153
3 Stars
86
2 Stars
46
1 Star
47
76%of customers recommend this product.
(
421 out of
552)
Customer Reviews for Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
3
Not the quality expected.
on October 7, 2021
Posted by: Holly13
from Sarasota, Fl
Good looking product. Not the interior quality expected, alot of plastic, noisy drawers on opening and closing. Normal running noise is high. My unit has had continuing issues with additional noise that has not been identified and corrected. Also, interior water dispenser is a small nipple which dribbles water.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Kelsey@Café, Café, October 12, 2021
Hello there - We apologize that your refrigerator is making loud noises and that the water dispenser's pressure is low. We're also sorry that you're no completely satisfied with the interior quality of this model. This would be quite dispiriting and we can understand your disappointment.
Our refrigeration design team takes feedback like yours into consideration when designing future models - thank you so much for sharing your perspective. Your insights are very valuable to us.
Keep in mind that newer refrigerators sound different from older refrigerators, as modern refrigerators have more features and use newer technology. On page 34 of the owner's manual, you'll find a descriptions of normal operating sounds for your refrigerator: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000211-1.pdf. We encourage you to review that to ensure that your unit is operating properly.
If the water is just dribbling out the dispenser, this could indicate that there is air trapped in the water system. Try pressing the dispenser arm for at least two minutes to allow the air to escape. Additional troubleshooting tips for this can be found on page 36 of the owner's manual (linked above).
We hope this is helpful! Let us know if there's anything we can do for you - we're happy to assist. Be well, Kelsey@Café
Our refrigeration design team takes feedback like yours into consideration when designing future models - thank you so much for sharing your perspective. Your insights are very valuable to us.
Keep in mind that newer refrigerators sound different from older refrigerators, as modern refrigerators have more features and use newer technology. On page 34 of the owner's manual, you'll find a descriptions of normal operating sounds for your refrigerator: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000211-1.pdf. We encourage you to review that to ensure that your unit is operating properly.
If the water is just dribbling out the dispenser, this could indicate that there is air trapped in the water system. Try pressing the dispenser arm for at least two minutes to allow the air to escape. Additional troubleshooting tips for this can be found on page 36 of the owner's manual (linked above).
We hope this is helpful! Let us know if there's anything we can do for you - we're happy to assist. Be well, Kelsey@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Perfect for me!
on October 5, 2021
Posted by: Suzette
from Minneapolis, Minnesota
Great features and large storage capacity and super support from service
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Works Well
on October 3, 2021
Posted by: Mike_R
from Indianapolis, IN
The refrigerator works pretty much as expected. It's nice having an ice maker that actually works. The ice maker in our old fridge quit working within the first year of it's 7 year life.
My only complaint is a weird squeak that you hear when you open the left door.
My only complaint is a weird squeak that you hear when you open the left door.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Finally, a New Refrigerator!
on October 2, 2021
Posted by: Mala
from Marin County, California
Our 20+ year old GE refrigerator went out of control a few months ago. After many months of trying to find a replacement, this one worked out very well for us.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Appliance
on September 27, 2021
Posted by: Missy1958
from Sun City West
The refrigerator is perfect for our kitchen. We took out an oversized refrigerator and added this beautiful counter height appliance. It is quiet, cooling works great and the shelves being able to move around lets us get everything in. We went from a 25 cubic ft side by side to this french door model. It holds almost the same with the great shelfing. Love it and would highly recommend !
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Good refrigerator design
on September 27, 2021
Posted by: CLL55
from New Jersey
I love the refrigerator section. Great design. Roomy. However the freezer is extremely small. I have to buy a separate small freezer to fit pizza and overflow. My old refrigerator was slightly smaller in cubic feet but had more room in the freezer section. The freezer bins do not pull out smoothly and evenly. The bottom bin's tapered shape is inpractical.
I would recommend this to a friend!
Response from cafeappliances.comBy John@CAFE, Cafe Appliances, September 28, 2021
Hello and thanks so much for being part of the Cafe family! We're happy to hear you are enjoying the fresh food section and it is working well for your family. We apologize for the struggle with your freezer and know this space is very important. Your comments are appreciated and used for the future development of our products. To make sure your freezer drawers are functioning properly, we recommend taking them out and reinstalling them on the slides. Instructions for this are simple and found on page 15 of your manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000211-1.pdf
Please keep in touch. - John@Cafe
Please keep in touch. - John@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Doesn't show fingerprints!!
on September 22, 2021
Posted by: Karen 28
from Aptos, CA
We have the smaller refrigerator which has plenty of room in it. I personally love the outside in the Matte white. It doesn't show anything, no fingerprints or marks at all. Love it!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
looks great
on September 21, 2021
Posted by: cattledog
from ca
good space for a counter dep more space than our old 18 cubic foot ref.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com