Customer reviews from cafeappliances.com
Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
335
4 Stars
153
3 Stars
86
2 Stars
46
1 Star
47
76%of customers recommend this product.
(
421 out of
552)
Customer Reviews for Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
5
Great features
on June 22, 2025
Posted by: MaureenT
It has clean lines and great features. It fits well in the space that I have in my kitchen.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on June 20, 2025
Posted by: Tamales
Love this fridge, I wish the manufacturers would have had a French door design 30 yrs ago. Mine is free standing in the kitchen, I love the black sides with the white front n the brass handles.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Down size
on May 14, 2025
Posted by: Pudoogie
We really like the cafe . Smaller refrigerator than we had before but just right for my wife and I. Nice look.
I would recommend this to a friend!
Response from cafeappliances.comBy Lisa@CaféAppliances, Café Appliances, May 17, 2025
We appreciate you taking the time to leave a review for your new fridge. We are thrilled to hear that you like your new fridge, and it suits your needs. This has some features to give you flexibility in times you may need a little extra space. The split shelf will slide back halfway into itself to accommodate those taller items. The door bins are also adjustable, allowing you to choose their placements. We here at Café Appliances want to thank you for allowing us to be a part of your home. We appreciate your business
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Beautiful fridge, freezer doesn’t seal
on May 8, 2025
Posted by: KateM
from Grand Junction, CO
I absolutely love the aesthetics of this refrigerator and get compliments whenever someone new walks into the kitchen. However, the design of the freezer needs a lot of improvement.
The seal on the bottom freezer does not close completely when you shut it. We have gone through the instruction manual, made multiple adjustments, and we still have a recurring problem of the freezer not sealing shut.
We have found this problem is significantly worse when loaded up with frozen goods because the weight of the food pulls down on the door and doesn’t allow to top to seal.
Since purchasing this fridge we have had to store the majority of our frozen food in a deep freeze and keep only the most used items (ice cubes) in the kitchen.
Additionally, on more than one occasion the freezer had been closed “enough” that the freezer door will not beep even though it is still open. I can see on the side that the light is off but the seal is not closed.
This has led to us having to dispose of an entire freezer full of soggy food on more than one occasion.
I wish I could recommend this fridge because it is so beautiful but I would not buy another.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, May 9, 2025
We'd like to assist you with your refrigerator freezer door seal. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Fridge is trash
on May 5, 2025
Posted by: AntP
The fridge and freezer stopped working after 2.5 years.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, May 8, 2025
We want to help out with your refrigerator and freezer not operating. We recommend trying an electronic reset. This can be done by removing the power cord for 2-3 minutes, then plugging it back in. Alternatively, this can be done at the breaker for the same amount of time.
In the meantime, we will be reaching out over email to collect additional information. Please respond at your earliest convenience.
In the meantime, we will be reaching out over email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
No space for anything
on April 10, 2025
Posted by: Antt
There is absolutely no room in this fridge and the freezer is even worst
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, April 14, 2025
We will be passing your comments about the internal storage capacity over to our product team to review. This will allow us to look for improvements we can implement for our models going forward. Thanks again for sharing.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
French doors makes shelving narrow, easy access
on April 6, 2025
Posted by: Grammy25
Love the look, function ability and accessibility. The refrigerator shelves are easy to see with the internal light. The door shelves are spacious and easily accessed. The freezer is smaller than I anticipated.
I would recommend this to a friend!
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, April 18, 2025
Thanks so much for sharing your review. We're glad to see that you are loving your new refrigerator. You've made an amazing choice by going with this model. We really love the amazing features, especially the LED lighting. Thanks again for choosing Cafe!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Poor water and ice functionality
on March 12, 2025
Posted by: lavmystq
from New York, NY
This is the only appliance I haven't had to service in 3 years, so 3 stars for that and the external design. The functionality however is awful.
1. The inside water dispenser is so poorly designed. One glass of cold water per hour. And good luck not injuring your thumbs if you need to fill a water bottle. There's no press and release so you have to constantly hold the button PLUS hold your cup at a very awkward angle as the doors keep hitting you to close. You have to be an acrobat practically.
2. Forget every changing the water filter, the whole point of a water dispenser. You have to hold the gray button down for about 10 minutes to flush out the suggested 5 gallons. I've injured my thumb doing this.
3. The ice dispenser has no stop sensor so it'll keep dispensing.
4. The refrigerator glass does not separate from the plastic so when something spills it'll stay in the cracks forever. So disgusting!
5. We have to keep the temperature a few degrees above the recommended temperature otherwise everything freezes.
2. Forget every changing the water filter, the whole point of a water dispenser. You have to hold the gray button down for about 10 minutes to flush out the suggested 5 gallons. I've injured my thumb doing this.
3. The ice dispenser has no stop sensor so it'll keep dispensing.
4. The refrigerator glass does not separate from the plastic so when something spills it'll stay in the cracks forever. So disgusting!
5. We have to keep the temperature a few degrees above the recommended temperature otherwise everything freezes.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, March 14, 2025
We will be passing your comments about the dispenser, button, and shelves over to our product team to review. This will allow us to look for improvements we can make for our models going forward. We also recommend checking the following article for troubleshooting tips that can help with the temperature needing to be raised: (Not Cooling Enough) https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
Written by a customer while visiting cafeappliances.com