Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
328
4 Stars
150
3 Stars
82
2 Stars
44
1 Star
42
77%of customers recommend this product.
(
413 out of
538)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
4
beautiful fridge -freezer too small
on September 3, 2022
Posted by: dawnd
from southern CA
I love the design. The fridge is a great size for a family of 3. The ice maker is great and love having a water dispenser, but wish the water spigot was easier to clean.
Also wish the the freezer could be a bigger. That's the biggest default, we actually had to buy another freezer, b/c this one is so small.
Also wish the the freezer could be a bigger. That's the biggest default, we actually had to buy another freezer, b/c this one is so small.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it!
on September 8, 2022
Posted by: doctor
from MA
Looks great in and out. It is easy to organize your items and keep it neat.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Unique features
on September 9, 2022
Posted by: K Camp
from Idaho
Love the sliding shelf inside. And how the water dispenser is hidden inside as well.
My only complaint is it took 9 months to get here
After I was told 3 weeks. That was not cool.
My only complaint is it took 9 months to get here
After I was told 3 weeks. That was not cool.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Very disappointed so far.
on September 12, 2022
Posted by: Tony Ciaf
from Harleysville, PA
Very noisy. Drawers seem flimsy. Seems smaller than we expected. Freezer is a problem. We have icicles hanging in the freezer and lots of frost.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, September 15, 2022
Hey there, thank you for the honest feedback. While we're glad you like the appearance, we apologize that the unit is noisier than expected, that the drawers seem flimsy, and that you're seeing frost in your freezer. We'd never want that for you, so please know we're glad to help.
For the frost, we recommend the following tips:https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286&_ga=2.64278187.542700553.1662905994-1233938546.1597758556
If this continues to happen, we recommend taking advantage of your warranty and scheduling service with a certified Cafe Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling Cafe Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, we'll be glad to share your feedback with our product team so they can look into any potential improvements we can be making as well. We're glad to have you in our Cafe Appliances family and we appreciate you reaching out.
Guy@Cafe
For the frost, we recommend the following tips:https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286&_ga=2.64278187.542700553.1662905994-1233938546.1597758556
If this continues to happen, we recommend taking advantage of your warranty and scheduling service with a certified Cafe Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling Cafe Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, we'll be glad to share your feedback with our product team so they can look into any potential improvements we can be making as well. We're glad to have you in our Cafe Appliances family and we appreciate you reaching out.
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
LOVE my new refrigerator
on September 13, 2022
Posted by: LTHR
from Washington, DC
The interior is completely visible with excellent lighting. Door storage is great and sturdy. Freezer and icemaker are wonderful. Water dispenser on inside door is unique.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Counter Depth
on September 20, 2022
Posted by: Sandy cares
from South Lyon, MI
This refrigerator keeps your goods cold and you can easily see most everything. Items don’t get “lost” in the back. All the drawers are easy to see inside. The water dispenser is right above the ice. The fold away shelf is great for tall items. Great design!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful and Spacious Refrigerator
on September 21, 2022
Posted by: miyoung
from Denver, CO
I love my new refrigerator with brushed copper handles! It is spacious and stylish!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Looks great, works great
on September 25, 2022
Posted by: Jaimerrr
Loving it so far! Looks good, and it fits our space.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com