Customer reviews from cafeappliances.com
Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(662 Reviews)
Rating breakdown 662 reviews
5 Stars
334
4 Stars
153
3 Stars
85
2 Stars
45
1 Star
45
77%of customers recommend this product.
(
420 out of
549)
Customer Reviews for Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
4
Great so far except...
on July 21, 2022
Posted by: SusanR
Not a fan of the inside water dispenser. Water comes out to slow and the fact that you have to hold the door open to while filling makes this option pointless. Also the little hose seems to short for thicker glasses such has Tervis tumblers to effectively fill cup. I did not choose this unit it came with our RV.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
New Fridge
on July 21, 2022
Posted by: SueA
from Columbus, NJ
Needed a new fridge before the other one stopped working. Wanted this type & got lucky. It was in stock & delivered & set up the next day.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great fridge!
on July 21, 2022
Posted by: Jess in LB
from Long Beach
The fridge is beautiful and has ample room for a single person's food (possibly a couple). I wish the freezer had more capacity or a different configuration in the compartments, but overall, I really love this appliance. I do wish the filtered water was a little colder but that may be an adjustment I can make.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
It’s ok
on July 21, 2022
Posted by: LKAA
from Philadelphia
It is a nice looking and I like the large shelves on the door. The freezer capacity is so small, it
Barely fits anything. I went into a store to check if it was missing a shelf or drawer. I would not buy it again.
Barely fits anything. I went into a store to check if it was missing a shelf or drawer. I would not buy it again.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, July 22, 2022
Hello, thank you for taking the time to reach out with this feedback. We can definitely understand how frustrating it would be to have a different than expected freezer capacity, and we are so sorry for the inconvenience this has caused for you.
Please know we will be passing along this feedback to our design teams for use moving forward, and we appreciate this insight. If you ever have any additional questions or concerns for us in the future, please feel free to reach out. -Elliot@Cafe
Please know we will be passing along this feedback to our design teams for use moving forward, and we appreciate this insight. If you ever have any additional questions or concerns for us in the future, please feel free to reach out. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Not impressed and it wasn't cheap
on July 21, 2022
Posted by: Mary C1951
from Oakland, NJ
The user manual is useless. This is not a user friendly refrigerator. The temperature in the refrigerator just changes! And when you use Turbo Cool it stays on "TC" forever. You can never adjust the temperature. Only have it two months and I wish I could just get rid of it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, July 22, 2022
HI there, thank you for taking the time to reach out with this feedback. We can definitely imagine how frustrating it would be to deal with controls that do not quite work as you would expect, and we are so sorry for the inconvenience this has caused for you.
The temperature can change when the door is left open, and when food is added to the refrigerator. It will come to the set temperature eventually if the doors are left closed. As for the issues with the Turbo Cool feature, we only recommend it to be used occasionally to more quickly cool foods. It can be switched on by hold the "Turbo Cool" button for 3 seconds, and switched off by holding the "Fridge" pad for 3 seconds. This will allow you to manually set the temperature once again.
We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@Cafe
The temperature can change when the door is left open, and when food is added to the refrigerator. It will come to the set temperature eventually if the doors are left closed. As for the issues with the Turbo Cool feature, we only recommend it to be used occasionally to more quickly cool foods. It can be switched on by hold the "Turbo Cool" button for 3 seconds, and switched off by holding the "Fridge" pad for 3 seconds. This will allow you to manually set the temperature once again.
We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks good. The cabinet size fits the space we hav
on July 21, 2022
Posted by: banjoman
from Illinois
When we first had the frige installed the water dispenser would not dispense nor would the ice maker work. The freezer department had frosted over on the inside. The repairman said that the water dispenser switch was the problem which he had seen before. The freezer had iced over because the door was off center and thus humidity had entered the freezer. You need better quality control. Everything OK at this time.
Suggestion: The ice maker makes too much ice. Suggest you design a wall in the container that cab slide forward to make less ice, and conversely slide back for those occasions when one wants more ice.
Answer to the question below as to why we chose this item,. Size and availability. Other companies were available in 1 to 2 months. Yours in 1 week. Deal!!
Suggestion: The ice maker makes too much ice. Suggest you design a wall in the container that cab slide forward to make less ice, and conversely slide back for those occasions when one wants more ice.
Answer to the question below as to why we chose this item,. Size and availability. Other companies were available in 1 to 2 months. Yours in 1 week. Deal!!
I would recommend this to a friend!
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, July 22, 2022
Hello there, thank you for taking the time to reach out with this feedback. It is clear how frustrating it would be to go through repairs so soon in your refrigerator's lifespan, and we are very sorry for the inconvenience this has caused for you.
As for the issue with the ice, we are happy to let you know that the icemaker can be manually switched off via a switch on the side. More information on this can be found on page 17 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000211-4.pdf
We will be passing along the suggestion about adding an adjustable wall to the ice container to our design teams for further review, and we appreciate this insight. If there are any ways we can assist you in the future, please feel free to reach out. -Elliot@Cafe
As for the issue with the ice, we are happy to let you know that the icemaker can be manually switched off via a switch on the side. More information on this can be found on page 17 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000211-4.pdf
We will be passing along the suggestion about adding an adjustable wall to the ice container to our design teams for further review, and we appreciate this insight. If there are any ways we can assist you in the future, please feel free to reach out. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it!
on July 22, 2022
Posted by: Kendallb
from Tulsa, OK
I purchased a home with a vintage 1970s kitchen and needed to replace the fridge. I was so happy to find this one as it goes so well with the existing aesthetic. It works great, too! I’ll likely get the matching oven and range in the near future.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Perfect size
on July 24, 2022
Posted by: Steevo
from Long Island NY
Perfect fit. We needed counter depth 33 inches wide and this refrigerator fit the bill perfectly. Placing the water dispenser inside the unit allows for more door space which is key in a counter depth unit at this width. My suggestion for improvement would be to change the water dispenser switch to allow one-handed operation.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com