Customer reviews from cafeappliances.com
Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(622 Reviews)
Rating breakdown 622 reviews
5 Stars
317
4 Stars
147
3 Stars
79
2 Stars
41
1 Star
38
77%of customers recommend this product.
(
401 out of
523)
Customer Reviews for Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
5
Unique features
on September 9, 2022
Posted by: K Camp
from Idaho
Love the sliding shelf inside. And how the water dispenser is hidden inside as well.
My only complaint is it took 9 months to get here
After I was told 3 weeks. That was not cool.
My only complaint is it took 9 months to get here
After I was told 3 weeks. That was not cool.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Very disappointed so far.
on September 12, 2022
Posted by: Tony Ciaf
from Harleysville, PA
Very noisy. Drawers seem flimsy. Seems smaller than we expected. Freezer is a problem. We have icicles hanging in the freezer and lots of frost.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, September 15, 2022
Hey there, thank you for the honest feedback. While we're glad you like the appearance, we apologize that the unit is noisier than expected, that the drawers seem flimsy, and that you're seeing frost in your freezer. We'd never want that for you, so please know we're glad to help.
For the frost, we recommend the following tips:https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286&_ga=2.64278187.542700553.1662905994-1233938546.1597758556
If this continues to happen, we recommend taking advantage of your warranty and scheduling service with a certified Cafe Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling Cafe Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, we'll be glad to share your feedback with our product team so they can look into any potential improvements we can be making as well. We're glad to have you in our Cafe Appliances family and we appreciate you reaching out.
Guy@Cafe
For the frost, we recommend the following tips:https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286&_ga=2.64278187.542700553.1662905994-1233938546.1597758556
If this continues to happen, we recommend taking advantage of your warranty and scheduling service with a certified Cafe Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling Cafe Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, we'll be glad to share your feedback with our product team so they can look into any potential improvements we can be making as well. We're glad to have you in our Cafe Appliances family and we appreciate you reaching out.
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
LOVE my new refrigerator
on September 13, 2022
Posted by: LTHR
from Washington, DC
The interior is completely visible with excellent lighting. Door storage is great and sturdy. Freezer and icemaker are wonderful. Water dispenser on inside door is unique.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Counter Depth
on September 20, 2022
Posted by: Sandy cares
from South Lyon, MI
This refrigerator keeps your goods cold and you can easily see most everything. Items don’t get “lost” in the back. All the drawers are easy to see inside. The water dispenser is right above the ice. The fold away shelf is great for tall items. Great design!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful and Spacious Refrigerator
on September 21, 2022
Posted by: miyoung
from Denver, CO
I love my new refrigerator with brushed copper handles! It is spacious and stylish!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Looks great, works great
on September 25, 2022
Posted by: Jaimerrr
Loving it so far! Looks good, and it fits our space.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Perfect for our kitchen
on October 2, 2022
Posted by: Pmulli
from Lewes, DE
This refrigerator perfectly fits our needs. Very attractive styling. My wife loves it. Icemaker works great. Only issue: the freezer door did not seal properly at the top. We contacted our appliance dealer and promptly addressed to problem: the magnetic rubber gasket had to be heated to allow for proper expansion to seal against the metal framing.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very pleased
on October 15, 2022
Posted by: Kepoppins
from Columbus OH
The fridge was the one splurge appliance in our kitchen remodel, and it is the epitome of loveliness. We had one issue at first with the freezer door not sealing, but a tech came right away and fixed the seal with a blow dryer. Six months in, we’re very pleased.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com