Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
328
4 Stars
150
3 Stars
82
2 Stars
44
1 Star
42
77%of customers recommend this product.
(
413 out of
538)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
4
The best thing about it is it's outside features
on August 9, 2022
Posted by: Spirit55
from Tennessee
It is a great looking refrigerator, I like the freezer on the bottom now tht I have gotten older
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Perfect size and features
on August 21, 2022
Posted by: Sparks
from Michigan
This counter depth, width and hieght were perfect for my needs. The interior water dispenser is great. It does seems to constantly running not sure why so much as I have the temps set to the recommended temps….what is a pain are the leveling feet. Pain in the but to adjust and now chewed up as they are plastic and I will need to replace them. A little pricey. Not sure why or the benefits gained when compared to other brands.zz
I would recommend this to a friend!
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, August 23, 2022
Hi there,
Thanks so much for leaving a review for your refrigerator. Love to know that you're a big fan of your unit and that it's a perfect fit for your kitchen. We did want to say that for refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. These appliances have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running. You're free to read more in the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932&_ga=2.234146519.874184863.1661263568-1815086009.1661263568
We're sorry to hear about the issues you've encountered with the leveling legs too. Know that we're always wanting to improve.
If you've got other questions or concerns about your unit in the future, you're always free to reach out and let us know.
Best wishes and thanks for choosing us for your home!
Michael@Cafe
Thanks so much for leaving a review for your refrigerator. Love to know that you're a big fan of your unit and that it's a perfect fit for your kitchen. We did want to say that for refrigerators and freezers to maintain the proper temperature, the compressor will run much of the time. These appliances have compressors that are designed to run 80% to 90% of the time. This makes them more energy efficient because the greatest amount of energy is used when the compressor cycles on as opposed to when the compressor is actually running. You're free to read more in the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932&_ga=2.234146519.874184863.1661263568-1815086009.1661263568
We're sorry to hear about the issues you've encountered with the leveling legs too. Know that we're always wanting to improve.
If you've got other questions or concerns about your unit in the future, you're always free to reach out and let us know.
Best wishes and thanks for choosing us for your home!
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Does not work well
on August 24, 2022
Posted by: Michelle L
from Nashville TN
I purchased this fridge LESS than 2 weeks ago and the freezer has totally iced over, I believe because the freezer door does not seal well and it is also making intermittent loud noises. I have paid quite a bit of money for this fridge and GE let me know it cannot be replaced but only attempted to be fixed. I am highly displeased because why should I pay this much for a fridge to have it not working and now the company is refusing to have it replaced. I got the fridge less than 2 weeks ago. And for one of those weeks I was traveling.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, August 25, 2022
Hi there,
Thanks for taking the time to leave a review for your fridge. We're so sorry to hear about the issues that you've had here with your freezer icing up, we're sure this would be frustrating and disappointing. We do see that you've already got a case set up with our Consumer Relations Department and that your case manager sent you an email yesterday with an update. Be sure to check your spam and junk folders in case their message ended up there.
Also, we've added your review here to your case and have also let your case manager know about it.
Thanks for your ongoing patience.
Best wishes,
Michael@Cafe
Thanks for taking the time to leave a review for your fridge. We're so sorry to hear about the issues that you've had here with your freezer icing up, we're sure this would be frustrating and disappointing. We do see that you've already got a case set up with our Consumer Relations Department and that your case manager sent you an email yesterday with an update. Be sure to check your spam and junk folders in case their message ended up there.
Also, we've added your review here to your case and have also let your case manager know about it.
Thanks for your ongoing patience.
Best wishes,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
TOO SMALL
on August 24, 2022
Posted by: DISAPPOINTED PAM
from REDONDO BEACH, CA
This refrigerator is beautiful (like all the Cafe appliances); however, my 20-year-old, smaller cubic fridge held more and was more functional. The bottom freezer holds maybe half of what the freezer in my old freezer held (thankfully, I chose not to have an ice maker!).
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, August 25, 2022
Hi there,
Thanks for taking the time to leave a review for your fridge. Happy to hear that you really like the look of our appliances! We do appreciate hearing what you've got to say about the capacity of the unit, we're always wanting to get better! If you have questions or concerns in the future, know that you're always free to reach out.
All the best,
Michael@Cafe
Thanks for taking the time to leave a review for your fridge. Happy to hear that you really like the look of our appliances! We do appreciate hearing what you've got to say about the capacity of the unit, we're always wanting to get better! If you have questions or concerns in the future, know that you're always free to reach out.
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Looks beautiful but freezer is impractical
on August 27, 2022
Posted by: KoaK
from Tacoma, WA
Love the look and quality of the refrigerator but the freezer space is very small and impractical. We're lucky that we also have a chest freezer because we would hardly have any space otherwise. Besides that, it's a great fridge
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful and functional
on August 29, 2022
Posted by: Laura B
from Seminole, FL
We have a very small space for a refrigerator and only 3 would fit our space. We are SO glad we chose the 18 Cu FT Café collection! It fits our space perfectly and the design is so functional. Let's not forget it is a beauty (matte black with stainless handles. The ice maker is a dream and makes cubes so fast that we never run out of ice. I would highly recommend this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Excellent storage, very few drawbacks
on September 1, 2022
Posted by: Matt L
from Madison, WI
Overall amazing storage, particularly for inner door condiments/pickles/cartons. Shelves are reserved for leftovers and produce in drawers. It’s easier to keep organized than my last fridge. Freezer space is a little limited and while it’s quiet, it is noticeable noise in the same room.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Beautiful Design
on September 2, 2022
Posted by: RCIC
from Washington
The refrigerator is incredibly beautiful. I added the copper handles. Interior is gorgeous as well. Only drawback is that it's noisier than I expected. Seems to kick on more frequently than my previous refrigerator. I hear it often and I'm not crazy about that. Freezer drawer has a little wobble.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com