Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
328
4 Stars
150
3 Stars
82
2 Stars
44
1 Star
42
77%of customers recommend this product.
(
413 out of
538)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
5
Beautiful Quality appliance
on July 26, 2022
Posted by: kbeers
from Beaverton, OR
I love my GE Cafe Appliances. They are the perfect combination of function and style. The refrigerator is spacious with easy toclean shelves.My only complaint would be the freezer capacity is a little small, but overall it functions beautifully.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great fridge
on July 26, 2022
Posted by: Vera
Very nice looking. Lots of space. Like the counter depth because it doesn't stick out into the room.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Love the appearance
on July 27, 2022
Posted by: Pati
from Waco TX
I love the looks and handles. There was a weird thing it did that started freezing the veggies without us adjusting the temperature. Don’t know why.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it
on July 30, 2022
Posted by: Granny B
from Erie, MI
I am thrilled with the refrigerator. It is a little smaller over all then the one I had but
with the layout I don't miss the little bit less area.
with the layout I don't miss the little bit less area.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Overall - Beautiful Appliance
on August 1, 2022
Posted by: StyleSteward
from Louisville KY
Overall, I'm glad I bought the fridge. Our last fridge was from the late 70s so it's an improvement any way you look at it. Also, it finally matches the rest of our matte white appliances. The freezer drawers get stuck and I wish the top drawer in the freezer came out all the way. Kind of a frustrating design. Also the fridge condenser is very loud.
I would recommend this to a friend!
Response from cafeappliances.comBy Gina@Cafe, Cafe_Appliances, August 2, 2022
Hello and thanks for choosing Café appliances for your home. We’re excited to have you with us and to hear you’re enjoying your new fridge. However, we’re sorry to hear of the trouble with the drawer and the noise. To help with the drawer sticking, please follow the information found on the help page here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18946.
If we can be of further assistance, please let us know. We’re always happy to help. -Gina@Café
If we can be of further assistance, please let us know. We’re always happy to help. -Gina@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
needed ajustments
on August 1, 2022
Posted by: matchsticks
from PA
freezer door did not close at top, freezer ran constantly for 24hrs. serviceman made ajustments to door now everything seems OK
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it
on August 2, 2022
Posted by: Granny B
from Erie, MI
I love the French doors, the third drawer for cheese, lunch meat, butter ect.is wonderful.
The overall look is fantastic.
The overall look is fantastic.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Its just ok
on August 3, 2022
Posted by: beaglerot
from Cleveland, Ohio
The design doesn't allow to fit tall bottles like Corona or certain brands of sparkling water. The freezer is super load too. I'm having someone come take a look at it because it can't be normal.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Gina@Cafe, Cafe_Appliances, August 4, 2022
We appreciate you taking the time to review your new refrigerator and are excited to have you as part of the Café family. We’re sorry you’re unhappy with the shelf design and noise as we can imagine how disappointing this must be.
When it comes to the shelves, there’s a Quick Space Shelf that can be adjusted to allow taller items to be stored. Information about this can be found on page 14 of the user’s manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000211-4.pdf.
As for the sounds your unit makes, you’ll find information about this on page 35 via the link above. As you’ve mentioned you have a service appointment, we’re confident our techs will get to the bottom of any trouble you’re having with the noise.
We’re always here should you need anything. Have a great day. -Gina@Café
When it comes to the shelves, there’s a Quick Space Shelf that can be adjusted to allow taller items to be stored. Information about this can be found on page 14 of the user’s manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000211-4.pdf.
As for the sounds your unit makes, you’ll find information about this on page 35 via the link above. As you’ve mentioned you have a service appointment, we’re confident our techs will get to the bottom of any trouble you’re having with the noise.
We’re always here should you need anything. Have a great day. -Gina@Café
Written by a customer while visiting cafeappliances.com