Customer reviews from cafeappliances.com
Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(623 Reviews)
Rating breakdown 623 reviews
5 Stars
317
4 Stars
147
3 Stars
79
2 Stars
41
1 Star
39
77%of customers recommend this product.
(
401 out of
524)
Customer Reviews for Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
2
Not impressed and it wasn't cheap
on July 21, 2022
Posted by: Mary C1951
from Oakland, NJ
The user manual is useless. This is not a user friendly refrigerator. The temperature in the refrigerator just changes! And when you use Turbo Cool it stays on "TC" forever. You can never adjust the temperature. Only have it two months and I wish I could just get rid of it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, July 22, 2022
HI there, thank you for taking the time to reach out with this feedback. We can definitely imagine how frustrating it would be to deal with controls that do not quite work as you would expect, and we are so sorry for the inconvenience this has caused for you.
The temperature can change when the door is left open, and when food is added to the refrigerator. It will come to the set temperature eventually if the doors are left closed. As for the issues with the Turbo Cool feature, we only recommend it to be used occasionally to more quickly cool foods. It can be switched on by hold the "Turbo Cool" button for 3 seconds, and switched off by holding the "Fridge" pad for 3 seconds. This will allow you to manually set the temperature once again.
We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@Cafe
The temperature can change when the door is left open, and when food is added to the refrigerator. It will come to the set temperature eventually if the doors are left closed. As for the issues with the Turbo Cool feature, we only recommend it to be used occasionally to more quickly cool foods. It can be switched on by hold the "Turbo Cool" button for 3 seconds, and switched off by holding the "Fridge" pad for 3 seconds. This will allow you to manually set the temperature once again.
We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks good. The cabinet size fits the space we hav
on July 21, 2022
Posted by: banjoman
from Illinois
When we first had the frige installed the water dispenser would not dispense nor would the ice maker work. The freezer department had frosted over on the inside. The repairman said that the water dispenser switch was the problem which he had seen before. The freezer had iced over because the door was off center and thus humidity had entered the freezer. You need better quality control. Everything OK at this time.
Suggestion: The ice maker makes too much ice. Suggest you design a wall in the container that cab slide forward to make less ice, and conversely slide back for those occasions when one wants more ice.
Answer to the question below as to why we chose this item,. Size and availability. Other companies were available in 1 to 2 months. Yours in 1 week. Deal!!
Suggestion: The ice maker makes too much ice. Suggest you design a wall in the container that cab slide forward to make less ice, and conversely slide back for those occasions when one wants more ice.
Answer to the question below as to why we chose this item,. Size and availability. Other companies were available in 1 to 2 months. Yours in 1 week. Deal!!
I would recommend this to a friend!
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, July 22, 2022
Hello there, thank you for taking the time to reach out with this feedback. It is clear how frustrating it would be to go through repairs so soon in your refrigerator's lifespan, and we are very sorry for the inconvenience this has caused for you.
As for the issue with the ice, we are happy to let you know that the icemaker can be manually switched off via a switch on the side. More information on this can be found on page 17 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000211-4.pdf
We will be passing along the suggestion about adding an adjustable wall to the ice container to our design teams for further review, and we appreciate this insight. If there are any ways we can assist you in the future, please feel free to reach out. -Elliot@Cafe
As for the issue with the ice, we are happy to let you know that the icemaker can be manually switched off via a switch on the side. More information on this can be found on page 17 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000211-4.pdf
We will be passing along the suggestion about adding an adjustable wall to the ice container to our design teams for further review, and we appreciate this insight. If there are any ways we can assist you in the future, please feel free to reach out. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it!
on July 22, 2022
Posted by: Kendallb
from Tulsa, OK
I purchased a home with a vintage 1970s kitchen and needed to replace the fridge. I was so happy to find this one as it goes so well with the existing aesthetic. It works great, too! I’ll likely get the matching oven and range in the near future.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Perfect size
on July 24, 2022
Posted by: Steevo
from Long Island NY
Perfect fit. We needed counter depth 33 inches wide and this refrigerator fit the bill perfectly. Placing the water dispenser inside the unit allows for more door space which is key in a counter depth unit at this width. My suggestion for improvement would be to change the water dispenser switch to allow one-handed operation.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Pretty but...
on July 24, 2022
Posted by: fholli
from New Jersey
Love the look. Find the interior bins less than quality. The sliding dividers do not stay in place. There are not many options for door bin placement or shelf placement.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, July 26, 2022
Hey there, we're so pleased to know you're loving the look of your refrigerator, but we're sorry you're not finding the bins to be the level of quality we hold ourselves to and that some of your dividers aren't staying in place well. This would definitely be a bit of a let down, so please know we're happy to pass this feedback along to our Cafe Appliances team for them to look into as well. We're wishing you the best and we're grateful to have you in our Cafe Appliances family.
Guy@Cafe
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Fridge
on July 25, 2022
Posted by: KarenAnn
from Germantown, WI
This refrigerator is not only have great features it’s the best looking refrigerator on the market. We were sold thd minute we saw it, great space inside and he Cafe.
Style look doesn’t look like any other appliance. The look sells itself!
Style look doesn’t look like any other appliance. The look sells itself!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful Quality appliance
on July 26, 2022
Posted by: kbeers
from Beaverton, OR
I love my GE Cafe Appliances. They are the perfect combination of function and style. The refrigerator is spacious with easy toclean shelves.My only complaint would be the freezer capacity is a little small, but overall it functions beautifully.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great fridge
on July 26, 2022
Posted by: Vera
Very nice looking. Lots of space. Like the counter depth because it doesn't stick out into the room.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com