Customer reviews from cafeappliances.com
Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
335
4 Stars
153
3 Stars
86
2 Stars
46
1 Star
47
76%of customers recommend this product.
(
421 out of
552)
Customer Reviews for Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
3
Cheaply made
on March 13, 2022
Posted by: BigLeo
from North Carolina
Cheaply made. Drawers stick. Frost builds up in freezer
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, March 15, 2022
Hi there, we're so sorry to hear that your drawers aren't sliding smoothly and that you have frost building up in your freezer. We fully understand how this would be annoying and we're happy to help.
For the frost build-up, here are some tips you might find useful: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286&_ga=2.219999769.1206107855.1647262796-1233938546.1597758556
If these don't do the trick, we recommend taking advantage of your warranty and scheduling service with a certified Cafe Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling Cafe Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident we'll be able to get you taken care of and we're wishing you the best.
Guy@Cafe
For the frost build-up, here are some tips you might find useful: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286&_ga=2.219999769.1206107855.1647262796-1233938546.1597758556
If these don't do the trick, we recommend taking advantage of your warranty and scheduling service with a certified Cafe Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling Cafe Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident we'll be able to get you taken care of and we're wishing you the best.
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Pretty, but Meh
on March 10, 2022
Posted by: 208gal
from Idaho
We had GE appliances before and loved them. So, when gorgeous Cafe style was available for our new home, I got them. Unfortunately the bigger price tag does not come with a more quality product. You gets looks.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mike@Cafe, Cafe , March 11, 2022
Hi there,
We're so happy to hear you love how beautiful this refrigerator is! Your disappointment at the quality is understandable and we will continue to work on improving our products to meet consumer demands. Thanks for your loyalty to GE appliances. Take care. Mike@Cafe
We're so happy to hear you love how beautiful this refrigerator is! Your disappointment at the quality is understandable and we will continue to work on improving our products to meet consumer demands. Thanks for your loyalty to GE appliances. Take care. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Solid design, but not
on March 7, 2022
Posted by: dmill02
from Chicago, IL
Overall the design is attractive. However, this refrigerator is a tad noisier than other I've owned. Second, the water dispenser is a little bit tricky to use. And finally, the top drawer in the freezer kind of "floats" when you pull out the main drawer. This makes a lot of noise if the ice tray happens to be full. Overall, it's fine, but I'd probably go in a different direction if my space didn't require this size.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mike@Cafe, Cafe , March 8, 2022
Greetings,
Thank you for taking the time to review this beautiful refrigerator. We do understand how the noise can be annoying and how the dispenser can make the experience harder to enjoy. We also hear your concerns about the freezer drawer. All of your feedback is taken seriously and will be shared with our development team. If you have any questions, let us know anytime. Take care. Mike@Cafe
Thank you for taking the time to review this beautiful refrigerator. We do understand how the noise can be annoying and how the dispenser can make the experience harder to enjoy. We also hear your concerns about the freezer drawer. All of your feedback is taken seriously and will be shared with our development team. If you have any questions, let us know anytime. Take care. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great looking fridge
on March 6, 2022
Posted by: Jong98
from Port Jefferson, NY
The fridge is great looking, practical. Shelves are not too deep so we can see what’s on the shelves. The door shelves are really deep so I can store lots of stuff. But it’s noisier than my last fridge. So much so sometimes that I’m afraid something is wrong with it. That’s the only issue
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Beautiful design
on March 3, 2022
Posted by: EmmyLou522
The design is the most striking aspect of this fridge. Overall, it’s a very good fridge. We came from having a fridge with the freezer on the left and fridge on the right, and feel we can definitely fit more into the fridge section. The freezer space is a little small. We wish the fridge was a little deeper as well; it’s not as deep compared to our other one that was the same width. We love the water dispenser being inside, to maintain the clean lines on the exterior.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great space
on March 2, 2022
Posted by: Pam Lett
from Gloucester VA
We have a small space for our fridge, am thrilled with the amount of space for the size.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Refrigerator for a small space
on February 25, 2022
Posted by: traba5058
from Des Moines, IA
Love my new refrigerator. Interior water works great. Great space in drawers & doors and on shelves. Sleek look.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love love this refrigerator!!
on February 23, 2022
Posted by: Deb Claudio
from Portage, Michigan
I am limited to a smaller sized refrigerator in my kitchen and I found it difficult to find a refrigerator with the features of a larger one. This Cafe refrigerator maximizes space so that everything fits and you can easily find items! The ice maker is in freezer so no dropped ice cubes on floor. My produce stays fresh longer too! I have saved so much money to make the price worth every penny!!! Thank you Cafe!!!
I would recommend this to a friend!
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 24, 2022
Hi -We understand that sometimes your available space limits you to what will fit in your kitchen and we couldn't be happier to hear this model not only "fits" but also provides many great features you are now enjoying. You did select a fantastic model and we're glad to have you as a Café family member. Kind regards - Vikki@Café
Written by a customer while visiting cafeappliances.com