Customer reviews from cafeappliances.com
Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(623 Reviews)
Rating breakdown 623 reviews
5 Stars
317
4 Stars
147
3 Stars
79
2 Stars
41
1 Star
39
77%of customers recommend this product.
(
401 out of
524)
Customer Reviews for Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
5
Fantastic appliance with class for my kitchen!
on July 14, 2022
Posted by: Samanthat33
from Walpole, ME
I now have the Cafe refrigerator, stove and beverage center! A huge addition to my kitchen and all three appliances are well worth the it!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Cafe French door refrigerator
on July 14, 2022
Posted by: Sed blond
from Napa Valley CA
We like that the refrigerator section is at eye level. The shelves are sturdy and the shelves in the doors are well-spaced. However, the produce drawers are rather small and the freezer drawers are extremely small, making it not possible to buy most boxed frozen food items. The refrigerator does look nice and fits well within our narrow, counter depth space. The ice maker and water dispenser work well.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, July 15, 2022
Hi there,
Thanks for taking the time to leave a review for your new fridge! Love to hear that you're liking the shelving; we're sure that this model looks great in your kitchen. We appreciate you letting us know what you think about the freezer section, we're always wanting to get better.
If you've got questions or concerns in the future, know that you're always free to reach out and let us know!
All the best,
Michael@Cafe
Thanks for taking the time to leave a review for your new fridge! Love to hear that you're liking the shelving; we're sure that this model looks great in your kitchen. We appreciate you letting us know what you think about the freezer section, we're always wanting to get better.
If you've got questions or concerns in the future, know that you're always free to reach out and let us know!
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Disappointing
on July 15, 2022
Posted by: Stemlodge
from Rock, MI
For the price, I expected higher quality. The shelves are shallow. The freezer door feels wobbly when pulled out. There is a lot of storage in the doors. I replaced an LG the same size that had 21 square feet of storage. This feels a LOT smaller
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, July 19, 2022
Hi there, thank you for reaching out with this feedback. We can certainly understand how disappointing it would be to have different-than-expected design and materials for this refrigerator, and we are very sorry for the inconvenience this has caused for you.
Please know that we will be passing along this feedback to our design teams for further review, and we appreciate this insight. If there are any ways we can assist you in the future, please feel free to let us know. -Elliot@Cafe
Please know that we will be passing along this feedback to our design teams for further review, and we appreciate this insight. If there are any ways we can assist you in the future, please feel free to let us know. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very Happy
on July 20, 2022
Posted by: Da2ny
from Beverly Hills
Replaced a 15 year old GE that was dying and parts no longer available. Unfortunately it took 11 months from the time we ordered it until it was delivered.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great so far except...
on July 21, 2022
Posted by: SusanR
Not a fan of the inside water dispenser. Water comes out to slow and the fact that you have to hold the door open to while filling makes this option pointless. Also the little hose seems to short for thicker glasses such has Tervis tumblers to effectively fill cup. I did not choose this unit it came with our RV.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
New Fridge
on July 21, 2022
Posted by: SueA
from Columbus, NJ
Needed a new fridge before the other one stopped working. Wanted this type & got lucky. It was in stock & delivered & set up the next day.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great fridge!
on July 21, 2022
Posted by: Jess in LB
from Long Beach
The fridge is beautiful and has ample room for a single person's food (possibly a couple). I wish the freezer had more capacity or a different configuration in the compartments, but overall, I really love this appliance. I do wish the filtered water was a little colder but that may be an adjustment I can make.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
It’s ok
on July 21, 2022
Posted by: LKAA
from Philadelphia
It is a nice looking and I like the large shelves on the door. The freezer capacity is so small, it
Barely fits anything. I went into a store to check if it was missing a shelf or drawer. I would not buy it again.
Barely fits anything. I went into a store to check if it was missing a shelf or drawer. I would not buy it again.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, July 22, 2022
Hello, thank you for taking the time to reach out with this feedback. We can definitely understand how frustrating it would be to have a different than expected freezer capacity, and we are so sorry for the inconvenience this has caused for you.
Please know we will be passing along this feedback to our design teams for use moving forward, and we appreciate this insight. If you ever have any additional questions or concerns for us in the future, please feel free to reach out. -Elliot@Cafe
Please know we will be passing along this feedback to our design teams for use moving forward, and we appreciate this insight. If you ever have any additional questions or concerns for us in the future, please feel free to reach out. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com