Customer reviews from cafeappliances.com
Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(623 Reviews)
Rating breakdown 623 reviews
5 Stars
317
4 Stars
147
3 Stars
79
2 Stars
41
1 Star
39
77%of customers recommend this product.
(
401 out of
524)
Customer Reviews for Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
4
Nice but lacking some features
on June 9, 2022
Posted by: jennyinkansas
from KANSAS
There is no butter compartment and the unit emits heat in the front down at floor level.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Too small!
on June 17, 2022
Posted by: PMDF
from Metairie, LA
We purchased a bigger refrigerator but the opening of the door was redesigned from older models and would not open all the way. Unfortunately, we had to opt for a smaller refrigerator. This one is not big enough for a family of four. We are very disappointed and should have purchased another brand where we could see the actual door and depth. We had to buy another smaller refrigerator to accommodate our family's needs.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Wanted to love it
on July 2, 2022
Posted by: Ava M
from Boston
This refrigerator is beautiful from the outside. I was very limited due to needing a 33” wide. I am not please with the inside space and think the design is poor due to not utilizing all the space. Crisper drawers are tiny not sure why they have them come in so much. Drawers are also flimsy and shift when pulling and pushing them out and in. Shelves are very narrow and could come out farther so I’m not sure why they don’t? Freezer is really really small and the top drawer does not pull forward all the way so you can’t see everything without looking behind stuff. I was in a desperate situation and unfortunately didn’t have many options. I don’t think the quality is worth the price you pay. Hopefully the quality is better than the design.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, July 6, 2022
Hi there,
Thanks for taking the time to leave a review for your refrigerator. So sorry to hear about your dissatisfaction with the design and interior layout of your unit, we're always wanting to improve and you letting us know what you think helps us do just that.
If you've ever got questions or concerns about the functionality of your appliances, know that you're always free to reach out and let us know.
Best wishes,
Michael@Cafe
Thanks for taking the time to leave a review for your refrigerator. So sorry to hear about your dissatisfaction with the design and interior layout of your unit, we're always wanting to improve and you letting us know what you think helps us do just that.
If you've ever got questions or concerns about the functionality of your appliances, know that you're always free to reach out and let us know.
Best wishes,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Small freezer
on July 9, 2022
Posted by: Goat
from Ohio
I was very surprised how small the feeder drawer actually is. I can not fit as of the items that were in my old side by side refrigerator. Disappointed !
One thing nice is the bright LED lights in the refrigerator
One thing nice is the bright LED lights in the refrigerator
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, July 12, 2022
Hi there, thank you for taking the time to reach out with this feedback. We can definitely understand how disappointing it would be to have the drawer space not be designed as you would expect, and we are so sorry for the inconvenience this has caused for you.
We will certainly be passing this feedback along to our design teams for further review, and we appreciate the insight. If there are any ways we can assist you in the future, please feel free to let us know. -Elliot@Cafe
We will certainly be passing this feedback along to our design teams for further review, and we appreciate the insight. If there are any ways we can assist you in the future, please feel free to let us know. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
GE Cafe Series Refrigerator
on July 10, 2022
Posted by: Nessie77
from West Chester, PA
We love our white and gold fridge! Looks so beautiful in our kitchen!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Ok, but needs improvement
on July 10, 2022
Posted by: Frustrated cook
from Maryland
Bought this to replace a 15yr old bottom freezer that had died - it was deeper than counter depth, but more shallow than standard; that size isn’t made anymore. Could only fit in counter depth - waaay too shallow. Stuff freezes in the refrigerator if too close to the back, produce bin too short for head of celery - Icemaker bin is enormous - takes up too much room in the freezer. I shut it off and use icecube trays. French door design is fine. Get the deeper one if you can fit it in.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, July 12, 2022
Hello, thank you for taking the time to reach out with this feedback. We can definitely understand how frustrating these design points would be for you, and we are so sorry for the inconvenience these have caused.
As for the issue with food freezing, this is not something that we would expect. We do have a troubleshooting guide that you may find helpful, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
We will also be passing along your feedback regarding the use of space in the refrigerator to the appropriate teams for review, and we appreciate this insight. If there are any ways we can assist you in the future, please feel free to let us know. -Elliot@Cafe
As for the issue with food freezing, this is not something that we would expect. We do have a troubleshooting guide that you may find helpful, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
We will also be passing along your feedback regarding the use of space in the refrigerator to the appropriate teams for review, and we appreciate this insight. If there are any ways we can assist you in the future, please feel free to let us know. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Looks great in newly renovated kitchen
on July 11, 2022
Posted by: Maryf56
from Wappingers Falls New York
Product looks very elegant in newly renovated kitchen. Features are great
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe Refrigerator
on July 13, 2022
Posted by: Boston Renovation
from Boston
Beautiful design both inside and out. Love the water filter!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com