Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
328
4 Stars
150
3 Stars
82
2 Stars
44
1 Star
42
77%of customers recommend this product.
(
413 out of
538)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
1
Not frost free!
on May 8, 2022
Posted by: BBto2
from South Carolina
Gorgeous white matte fridge! Ordered: 7/21/21. Delivered: 3/30/22. Full of frost since day 1. Reordered with no idea when we might get the replacement. Still waiting for the matching range. Hopefully we can change this review when we have 2 working appliances.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, May 11, 2022
Hello, thank you for your review. It is clear how much of a headache it would be to experience ice crystals in your freezer on day one of ownership, and we are so sorry for the inconvenience this has caused for you.
We would recommend checking out the following support article with troubleshooting steps regarding this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17809
We hope that this helps with the problem, and please feel free to reach out if there are any ways we can help moving forward. -Elliot@Cafe
We would recommend checking out the following support article with troubleshooting steps regarding this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17809
We hope that this helps with the problem, and please feel free to reach out if there are any ways we can help moving forward. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Refrigerator
on May 10, 2022
Posted by: Joey B
from Boston, Mass
The refrigerator is very nice but the only negative thing is that the freezer is kind of small. Thank you
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good enough for me
on May 11, 2022
Posted by: EC in OC
from Fullerton
I live in a very old house (1928) and have a small kitchen. This awesome refrigerator fits in the enclosed space. I like the french doors and the interior space it offers. I am de-cluttering and downsizing; therefore, this fridge gives me all that.
Thank you, GE!
Thank you, GE!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Perfect for our Kitchen!
on May 12, 2022
Posted by: FoyLaur
Worth the wait - love the look and function of this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features!
on May 13, 2022
Posted by: MarilynJ
from Melbourne, Florida
Excellent style/versatile and efficient features. Quiet operation.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great looking frig
on May 15, 2022
Posted by: tam88466
from Wynnewood, PA
Looks good. Performs well. Great features. Love the mat white color.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Defective freezer
on May 17, 2022
Posted by: MarleneHu
from Califoria
Fridge is nice overall, but French door makes a weird noise when we open it. The issue wow that the freezer door gasket is defective and our freezer is full of frost. I waited 3 months to receive my order and now I have to wait again while they get me a new one.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, May 18, 2022
Oh no! This is never something we like to hear, and we can certainly understand how frustrating it would be to have issues with your freezer so soon in your appliance's lifespan. We are so sorry for the inconvenience this has caused for you.
We are glad to hear that you are in the process of receiving a replacement, and we appreciate your continued patience as we work to fulfill that order. If there are any ways we can assist you in the future, please feel free to reach out. -Elliot@Cafe
We are glad to hear that you are in the process of receiving a replacement, and we appreciate your continued patience as we work to fulfill that order. If there are any ways we can assist you in the future, please feel free to reach out. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Looks beautiful
on May 18, 2022
Posted by: Boberst
from New York
We had to get a certain size refrigerator to fit our specific space. This looks beautiful and has very clean lines. The downsides are very small freezer space. I’m not sure I could fit a turkey in it, for example. And I can’t fit a large amount of regular frozen food items that I was able to fit in my last refrigerator.. The refrigerator space is ample, and the lighting is excellent. Downside..the refrigerator storage drawers are not very deep.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com