Customer reviews from cafeappliances.com
Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(622 Reviews)
Rating breakdown 622 reviews
5 Stars
317
4 Stars
147
3 Stars
79
2 Stars
41
1 Star
38
77%of customers recommend this product.
(
401 out of
523)
Customer Reviews for Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
4
Great Refrigerator for my small kitchen
on February 13, 2022
Posted by: Kjdurr
from Philadelphia PA
Refrigerator fits well in a small kitchen. The refrigerator is well lit and has amble space with many different storage options. Hold temp well, water dispenser keeps water cold. I have no issues with noise or fingerprint. I use lint free cloths, for stainless steel, and it looks great.
The freezer is small. It is smaller than my old top freezer/ refrigerator of the same cubic space. I did have to throw away mystery meat when I transferred food over. If you of the type of person who freezes veggies and fruit from your garden, you may want take a look at the space first.
GE engineers…can you come out with a smaller ice storage bin. The larger one is nice for a party, but for everyday use the bin is too big. I am storing the cubes in a small plastic bin and keeping the maker off.
Two..is there a way to make the lower freezer drawer deeper front to back. It looks like there is empty space that can by utilized. A deeper lower freezer drawer would help.
The freezer is small. It is smaller than my old top freezer/ refrigerator of the same cubic space. I did have to throw away mystery meat when I transferred food over. If you of the type of person who freezes veggies and fruit from your garden, you may want take a look at the space first.
GE engineers…can you come out with a smaller ice storage bin. The larger one is nice for a party, but for everyday use the bin is too big. I am storing the cubes in a small plastic bin and keeping the maker off.
Two..is there a way to make the lower freezer drawer deeper front to back. It looks like there is empty space that can by utilized. A deeper lower freezer drawer would help.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Perfect for small kitchen
on February 20, 2022
Posted by: NLD1
from Arlington, Virginia
I needed a fridge that would work next to a wall in my small kitchen. This 33 inch cafe looks great and fit perfectly.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
So-so Refrigerator
on May 15, 2022
Posted by: lorac
from New Jersey
We bought this as we wanted a bottom freezer refrigerator but were limited to size. I feel that even though it is the same size as the refrigerator it replaced the shelves are not deep enough and with the snack drawer along the bottom it has not allowed the shelves to be set for tall items. The bottom snack drawer cuts down on the height that the shelves can be. I presume that with the deep shelves on the doors that has caused the shelves to not be able to be as deep. Also, with high humidity in our area the inside gaskets are moist. Our old refrigerator kept the gaskets warm to prevent moisture build up. The very bottom holders on the doors is not very useful as they aren't very visible and due to their small size cannot hold much. Therefore, I am not as satisfied with this refrigerator that I could be.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mike@Cafe, Cafe , May 16, 2022
Good day,
Thank you so much for providing your feedback with us. We're happy to hear that you do enjoy the design of this model refrigerator. Your concerns about spacing and the humidity have been passed along to our development team for consideration. Please know that we take your comments seriously and will work to make improvements. We do apologize for your disappointment. Take care. Mike@Cafe
Thank you so much for providing your feedback with us. We're happy to hear that you do enjoy the design of this model refrigerator. Your concerns about spacing and the humidity have been passed along to our development team for consideration. Please know that we take your comments seriously and will work to make improvements. We do apologize for your disappointment. Take care. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Disappointed
on May 25, 2022
Posted by: AMC33
from Denver
I love the look of my café refrigerator but the freezer is extremely small. I can barely fit half of what I used to be able to fit in my KitchenAid refrigerator. You also are unable to pull the top drawer out very far so it is very hard to access items underneath.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, May 26, 2022
Hello, thank you for taking the time to reach out with this feedback. We are very disappointed to read that you are not satisfied with the space avaliable in the freezer, and we can certainly imagine your frustration with this.
Please know that we are going to pass along this feedback to our design teams for further review, and we appreciate the insight that you have provided. Please know that we are here should you need any assistance from us in the future. -Elliot@Cafe
Please know that we are going to pass along this feedback to our design teams for further review, and we appreciate the insight that you have provided. Please know that we are here should you need any assistance from us in the future. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Broken when new
on June 9, 2022
Posted by: RG134
from NC
Ice maker has been broken since day 1. Waiting for replacement parts..who knows how long that will take. Expected more for what I paid. Very disappointed. Had to shut ice maker off until repair and now entire freezer is frosting up and will need to be defrosted.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Gina@Cafe, Cafe_Appliances, June 10, 2022
We appreciate you taking the time to review your refrigerator. It saddens us to hear your icemaker hasn’t worked since receiving your unit and now you’re waiting on parts. We can imagine how inconvenient this is and apologize for any disappointment caused. We’re confident our techs will get your unit in proper working order as soon as possible. Should you need anything, we’re always here for you. -Gina@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Non reparable— one month old
on June 12, 2022
Posted by: Captain packet
from Centerville Ma
Trouble with unit right from the beginning. Freezer door not sealing against cabinet resulting in frost buildup in freezer.
Doors also wouldn’t align properly. Two service calls and unit deemed not repairable. Replaced with new unit.
Doors also wouldn’t align properly. Two service calls and unit deemed not repairable. Replaced with new unit.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, June 13, 2022
Hi there, thank you so much for taking the time to reach out with this review. We can definitely imagine how frustrating it would be to deal with misaligned doors so soon in your refrigerator's lifespan, and we are so sorry for the inconvenience this has caused for you.
We are happy to hear that you have received a replacement, and we are confident that this unit will last for a long time to come. If there are any ways we can assist you in the future, please feel free to reach out. -Elliot@Cafe
We are happy to hear that you have received a replacement, and we are confident that this unit will last for a long time to come. If there are any ways we can assist you in the future, please feel free to reach out. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the look and it’s perfect for me
on July 14, 2022
Posted by: PattyWms
from Vallejo CA
I didn’t know about a counter depth refrigerator but it’s perfect. The matte white finish is attractive. Love the cylinder handles. It’s perfect.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
More room than the old 22 Cu Ft
on July 15, 2022
Posted by: Gisele
from Nebraska
I traded a larger refrigerator for this one. Things were always lost in the back of the old one. The old bottom freezer was hard to access.
The Cafe' actually has more room as the doors have deep door shelves making everything visible and accessible. Everything in the refrigerator portion is well lit and visible. The freezer door is a dream. I don't dread bending down like I did with the old one. I can stand, pull the drawer out and instantly see and retrieve what I need. This was the best decision I made for a refrigerator.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com