Customer reviews from cafeappliances.com
Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(623 Reviews)
Rating breakdown 623 reviews
5 Stars
317
4 Stars
147
3 Stars
79
2 Stars
41
1 Star
39
77%of customers recommend this product.
(
401 out of
524)
Customer Reviews for Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
4
Gasket gap at top of freezer door.
on April 27, 2022
Posted by: Jrs1
The manual doesn’t discuss how to fix this. Other GE manuals do, but their drawer mechanisms are completely different.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Really nice product!
on April 29, 2022
Posted by: PhillyJawn
from Philadelphia, PA
This refrigerator is really exceptional. It's simply stunning to look at, includes a lot of thoughtful details (such as the rubber insets in the door bins) and so quiet. Added bonus is the energy efficiency rating. Goodbye circa 2000 side-by-side and hello Cafe!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Beautiful
on May 3, 2022
Posted by: Tiki8858
from Southfield, MI
Smaller on the inside then what I expected. But simply stunning. It sits next to my Cafe dishwasher!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Like the water and ice
on May 4, 2022
Posted by: Mitaman04
from Burke, NY
Only thing I would change is, I would put the water on the outside of the door. Being inside is not efficient
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful
on May 4, 2022
Posted by: DKMINTER
from Yardley, PA.
It makes some funny noises but it is a very pretty fridge
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Finally here :) After 11 months
on May 4, 2022
Posted by: Moe59
from Boston
I needed an odd size refrigerator 33” and I was thrilled that GE Cafe had the size I was looking for because I ordered all cafe appliances. The exterior finishes are very good and are attractive. The interior has some functional design issues. The shelves are adjustable, but there are very little variations in how to spaces them. One big issue is you are limited on spaces in the refrig that you can stand up a bottle of wine or anything of that size. There is a plastic separator in the lower crisper that is very weak. Another thing is all cafe appliances are WiFi except the refrigerator, not a big deal but why?
I would recommend this to a friend!
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, May 11, 2022
Hi there, we're so glad to know your new refrigerator is looking so good after such a wait and we appreciate your recommendation, but we do want to apologize that you're unable to fit a wine bottle as you'd like and that you can't connect to WiFi. We can see that being a let down for you and we appreciate the feedback.
We first want to let you know this can be hooked up to WiFi when you purchase optional part PBX23W00Y0. In addition, we're happy to relay your feedback to our refrigeration team. We're wishing you the best and we're glad to have you in our Cafe Appliances family.
Guy@Cafe
We first want to let you know this can be hooked up to WiFi when you purchase optional part PBX23W00Y0. In addition, we're happy to relay your feedback to our refrigeration team. We're wishing you the best and we're glad to have you in our Cafe Appliances family.
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Not frost free!
on May 8, 2022
Posted by: BBto2
from South Carolina
Gorgeous white matte fridge! Ordered: 7/21/21. Delivered: 3/30/22. Full of frost since day 1. Reordered with no idea when we might get the replacement. Still waiting for the matching range. Hopefully we can change this review when we have 2 working appliances.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, May 11, 2022
Hello, thank you for your review. It is clear how much of a headache it would be to experience ice crystals in your freezer on day one of ownership, and we are so sorry for the inconvenience this has caused for you.
We would recommend checking out the following support article with troubleshooting steps regarding this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17809
We hope that this helps with the problem, and please feel free to reach out if there are any ways we can help moving forward. -Elliot@Cafe
We would recommend checking out the following support article with troubleshooting steps regarding this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17809
We hope that this helps with the problem, and please feel free to reach out if there are any ways we can help moving forward. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Refrigerator
on May 10, 2022
Posted by: Joey B
from Boston, Mass
The refrigerator is very nice but the only negative thing is that the freezer is kind of small. Thank you
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com