Customer reviews from cafeappliances.com
Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(623 Reviews)
Rating breakdown 623 reviews
5 Stars
317
4 Stars
147
3 Stars
79
2 Stars
41
1 Star
39
77%of customers recommend this product.
(
401 out of
524)
Customer Reviews for Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
5
Cafe fridge = reliability
on January 2, 2022
Posted by: Deepesh Puri
from Edmonton, Canada
My uncle has cafe fridge from 9 years and no issues at all. It works perfectly fine. That’s what I call a reliability with quality
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Noisy
on January 4, 2022
Posted by: Mtczech
from Nashville, TN
This fridge is so noisy. It doesn’t matter how often we level it, within minutes it’s humming again. The door don’t have enough suction to stay completely closed. The temperature in the door bins are a higher temperature than the rest do the fridge too. We’ve discovered this after placing a thermometer in the door where our milk kept expiring.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, January 6, 2022
Hello there, we're sorry to read your refrigerator is noisier than expected and that the temperature in your door bins is higher than the rest of the unit. We can fully understand how aggravating this would be to deal with and we're happy to help.
We first suggest viewing our list of normal refrigerator noises here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If yours seem out of the ordinary, we'd recommend service. Next, please view the following tips on your refrigerator not cooling properly: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If you continue to deal with either of these issues, we recommend taking advantage of your warranty and scheduling service with a certified Cafe Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling Cafe Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to make sure you get taken care of. We appreciate you bringing this to our attention and we're happy to have you in our Cafe Appliances family.
Guy@Cafe
We first suggest viewing our list of normal refrigerator noises here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If yours seem out of the ordinary, we'd recommend service. Next, please view the following tips on your refrigerator not cooling properly: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If you continue to deal with either of these issues, we recommend taking advantage of your warranty and scheduling service with a certified Cafe Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling Cafe Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to make sure you get taken care of. We appreciate you bringing this to our attention and we're happy to have you in our Cafe Appliances family.
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great refrigerator with disappointing freezer size
on January 7, 2022
Posted by: Johnly
from Montana
Everything is great about the top half of this fridge. Much more door storage than our last counter depth which is a benefit once you get used to it.
The freezer is not only small but hard to access and cheap feeling as freezer shelf constantly getting stuck on the door. Wasted space in the top of the freezer over the shelf. We will have to buy a separate small freezer even though there is just the two of us.
The freezer is not only small but hard to access and cheap feeling as freezer shelf constantly getting stuck on the door. Wasted space in the top of the freezer over the shelf. We will have to buy a separate small freezer even though there is just the two of us.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Dependable appliance!
on January 10, 2022
Posted by: Mabel1
from Minneaplis
This is the 4th GE refrigerator we have owned and by far the best! Great features and looks.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Cafe French Doors Refrigerator
on January 14, 2022
Posted by: CWCW
from Alamo, CA
I purchased this brand and style of refrigerator based on merchant's availability. It was not my first choice, as I had my sights set on a different brand; however, given my refrigerator was no longer working availability was of the necessity. This brand/style was in stock, available for immediate delivery.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, January 18, 2022
Hi there,
Thanks for the review. We hope you're growing to love your new fridge, even if we weren't your first pick. We hope that this purchase bumps us up a little in your mind! If you've got questions or concerns about your model in the future, know that you can reach out any time.
Best wishes,
Michael@Cafe
Thanks for the review. We hope you're growing to love your new fridge, even if we weren't your first pick. We hope that this purchase bumps us up a little in your mind! If you've got questions or concerns about your model in the future, know that you can reach out any time.
Best wishes,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Aesthetically stunning, keeps temperature
on January 18, 2022
Posted by: Grant S
from Minneapolis, MN
I want to see how it holds up over time, but this fridge is absolutely gorgeous and has classed up our entire space. So far seems to do really well maintaining a precise temperature, and the digital controls are really straightforward and effective. High quality mats and inserts in the fridge area are a big plus, as well as really nice bright LED lighting. If it's lasts, it's perfect.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Small freezer
on January 22, 2022
Posted by: Mike007
from Bham
We replaced a side by side with this French door style. Plus we went down a couple of inches in overall size. Prefer side-by-side hands down.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sarah@Café, Cafe_Appliances, January 25, 2022
Hey there, and thanks for submitting your feedback on this model. We regret that you aren’t happy with the French-Door style and are dissatisfied with the overall size of the refrigerator. Your feedback will certainly be sent to our Refrigerator Design team for review – we appreciate you sending your thoughts, as we always want to know what our consumers like about our models for future development.
We are confident this refrigerator will serve you well for a long time to come. If you have any other inquiries or concerns, we are always happy to offer assistance. All the best! -Sarah@Café
We are confident this refrigerator will serve you well for a long time to come. If you have any other inquiries or concerns, we are always happy to offer assistance. All the best! -Sarah@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great features
on January 23, 2022
Posted by: Chrissy55
from Maryland
Love the product. Great features and lots of door space.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com