Customer reviews from cafeappliances.com
Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(623 Reviews)
Rating breakdown 623 reviews
5 Stars
317
4 Stars
147
3 Stars
79
2 Stars
41
1 Star
39
77%of customers recommend this product.
(
401 out of
524)
Customer Reviews for Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
5
French door
on November 10, 2021
Posted by: Kath58
from Columbus
Love the counter depth—everything within eyesight and reach. I was hesitant to go with this change but must admit it is a convenient transition.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks great
on November 13, 2021
Posted by: Alix0629
from Washington, DC
It’s small and I don’t think it’s laid out all that well on the inside.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Chris@CaféAppliances, Café Appliances, November 16, 2021
Hello, thank you for reaching out with your review. We’re disappointed that you have not been pleased with the capacity and interior design of your new refrigerator. Please know that this is not the ownership experience we strive for and apologize for any frustration or inconvenience this has caused. We have passed your comments along to our refrigerator product development team for future consideration and improvement. We hope to have the opportunity to earn your trust back in the future. -Chris@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great appearance, short on space
on November 16, 2021
Posted by: Steeler33
from Annapolis
The exterior & interior appearance is excellent. Runs good, like the temperature controls. There is not the same amount of interior space as our previous refrigerator, especially in the freezer.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
So Sleek!
on November 16, 2021
Posted by: Care66
from Long Beach, CA
This refrigerator completes the modern and upscale look of my kitchen. Love all of the features and the counter depth is perfect for my galley kitchen.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Pretty and Functional
on November 20, 2021
Posted by: Placida
from Placida, Florida
Switched from side by side to bottom freezer. This counter depth model works well for us as a small family. Like that the shelves are adjustable. Side "pockets" have good depth. Have only had for ten days but so far, so good. It is really pretty.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks great but has some quirks
on November 28, 2021
Posted by: Guillaume
from Vermont
Overall we like the fridge. It looks great, the lighting is excellent and the organization inside the fridge is good. Our main complaint is with the size of the freezer. We went from a 30 year old fridge which had a bottom door freezer to this drawer freezer. The capacity is approximately 1/2 what our old fridge was despite the fridge being the same width and depth and 2" taller, and it doesn't have any storage in the door like some fridges do so it's a little harder to organize. The drawers of the freezer are nowhere near the depth of the overall fridge. Other than that, we have experienced some high pitch whining coming from the fridge occasionally. Overall, we have gotten used to the new freezer capacity and love the appearance enough to deal with some inconvenience.It also uses about half the energy of our old fridge which is great. The quality is about what I expected. High-end but not quite professional.
I would recommend this to a friend!
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, December 1, 2021
Hi there, we're pleased to know you're liking your refrigerator and that it's looking great, but we're sorry you're unhappy with the size of your freezer and parts of your refrigerator. We can understand why this would be annoying for you, so this is certainly some feedback we'll be happy to discuss with our team. Your review goes a long way in us making sure we're capitalizing on opportunities to improve upon our appliances, so we appreciate you reaching out.
All the best,
Guy@Cafe
All the best,
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Sleek Chic and Classy Cafe Refrigerator!
on November 28, 2021
Posted by: Kathy P
from Jersey City NJ
Love the Black Matte with stainless steel handles. The size is perfect inside and out. Love this Smart Refrigerator maintains suggested temperature in the Fridge and Freezer. Tray and Draw compartments excellent size. Bottom freezer deep.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Sleek, beautiful, modern and efficient
on December 9, 2021
Posted by: Payton
I LOVE the design, inside and out. The bottom drawer freezer accommodates more than one would think, just looking inside. So happy I found this, as I was limited to specific measurements!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com