Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(656 Reviews)
Rating breakdown 656 reviews
5 Stars
333
4 Stars
151
3 Stars
84
2 Stars
44
1 Star
44
77%of customers recommend this product.
(
419 out of
546)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
3
It's just ok
on December 9, 2023
Posted by: Jt4travel
Very small freezer. Marte black is really a dark gray
Response from cafeappliances.comBy Kacie, Cafe_Appliances, December 18, 2023
Hello there - Thank you for providing your honest feedback about your freezer. We appreciate your input as it helps us understand the aspects that may need improvement or clarification. If there's anything specific you'd like to discuss or if you have further questions, please feel free to reach out. We value your feedback and are here to assist you. -Kacie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
DONT BUY THIS FRIDGE
on December 12, 2023
Posted by: GE Cafe Fridge can go to
from San Francisco
The fridge has a horrible rattle when the compressor is running and it is the loudest fridge I have ever owned. Everything works but if you want a noisy as heck fridge then this is the ONE!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Lauren, Café_Appliances, December 27, 2023
Hi - thanks for taking the time to share your experience. We appreciate your feedback regarding the noise issue with your fridge and thank you for bringing it to our attention. We apologize for any inconvenience caused and assure you that we will use this information as we strive to improve our products in the future. If there is anything we can assist with moving forward, please don’t hesitate to reach out anytime. Kind regards. Lauren@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Great looking kitchen
on October 4, 2024
Posted by: Howudoin
from Cincinnati
Good looking but it really is too smal,wish it was deeper and really tight in freezer
Response from cafeappliances.comBy Michael, Cafe_Applianecs, October 7, 2024
We’re happy to hear you’ve been enjoying the attractive appearance of your new refrigerator. We are constantly working to make our appliances the best they can be, and we’ll be sure to forward your feedback about the interior space to our product team so we can continue to improve.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautifully Designed !
on November 18, 2024
Posted by: Sandy13
from Malvern,Pa
The exterior design is not just gorgeous, but the interior is very cleverly laid out to make the most of the existing space.What an upgrade to the look & function of our kitchen.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Impressive
on January 13, 2025
Posted by: Bobbi14
from Phoenix, MD
Beautiful fridge. My first French door appliance. I am impressed with the amount of space available. The unit is smaller than my previous model. Freezer space is tight but not too much of an issue as there are only 2 of us. Quick to cool and so far functioning well. I appreciate that the front is magnetized!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
GE Cafe Refrigerator
on January 28, 2025
Posted by: Jim Ridgway
from Fort Worth, TX
Great installation. We love the appearance. The interion lighting is superior to all the units we looked at.
The compressor is smooth running with very little noise. Happy we bought it.
The compressor is smooth running with very little noise. Happy we bought it.
Jim Ridgway
Fort Worth, Texas
Fort Worth, Texas
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Poor water and ice functionality
on March 12, 2025
Posted by: lavmystq
from New York, NY
This is the only appliance I haven't had to service in 3 years, so 3 stars for that and the external design. The functionality however is awful.
1. The inside water dispenser is so poorly designed. One glass of cold water per hour. And good luck not injuring your thumbs if you need to fill a water bottle. There's no press and release so you have to constantly hold the button PLUS hold your cup at a very awkward angle as the doors keep hitting you to close. You have to be an acrobat practically.
2. Forget every changing the water filter, the whole point of a water dispenser. You have to hold the gray button down for about 10 minutes to flush out the suggested 5 gallons. I've injured my thumb doing this.
3. The ice dispenser has no stop sensor so it'll keep dispensing.
4. The refrigerator glass does not separate from the plastic so when something spills it'll stay in the cracks forever. So disgusting!
5. We have to keep the temperature a few degrees above the recommended temperature otherwise everything freezes.
2. Forget every changing the water filter, the whole point of a water dispenser. You have to hold the gray button down for about 10 minutes to flush out the suggested 5 gallons. I've injured my thumb doing this.
3. The ice dispenser has no stop sensor so it'll keep dispensing.
4. The refrigerator glass does not separate from the plastic so when something spills it'll stay in the cracks forever. So disgusting!
5. We have to keep the temperature a few degrees above the recommended temperature otherwise everything freezes.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, March 14, 2025
We will be passing your comments about the dispenser, button, and shelves over to our product team to review. This will allow us to look for improvements we can make for our models going forward. We also recommend checking the following article for troubleshooting tips that can help with the temperature needing to be raised: (Not Cooling Enough) https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Sometimes the Exterior is the Draw
on December 8, 2025
Posted by: SRANJ
[This review was collected as part of a promotion.] Exterior finish and color are great as is its overall design, depth and performance. We are not fans of a stainless finish and this was a great alternative.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com