Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(647 Reviews)
Rating breakdown 647 reviews
5 Stars
329
4 Stars
150
3 Stars
82
2 Stars
44
1 Star
42
77%of customers recommend this product.
(
414 out of
539)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
4
Overall good, drawers need improvement
on September 7, 2021
Posted by: Michele Thomas
from Indiana
Overall this is attractive and well-designed. However, the plastic drawers do not move in/out smoothly. If a family with children was giving this heavy use, I suspect the drawers would crack/break pretty easily.
I would recommend this to a friend!
Response from cafeappliances.comBy Chris@CaféAppliances, Café Appliances, October 7, 2021
Hello, thank you for your review and feedback. We're glad to hear that you have been overall pleased with your new refrigerator and its design. If you have any questions or concerns about its functionality, please feel free to reach out any time as we are always here to help. Welcome to the Café Appliances Family! -Chris@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Gorgeous fridge!
on September 8, 2021
Posted by: lbshields
from Lansing, MI
Absolutely love the finish, it is gorgeous! I do wish that the white finish extended on the sides of the refrigerator. Why spend the money on white appliances to end up with black sides. Not everyone has built in appliances. We did purchase counter depth but the fridge still stuck out far enough that you could see 2 inches of black on the sides. I hated it. We actually pulled it out and cut out the back wall a little so it would push in further so the black doesn't show. That is the only change I would ask for. Make the sides white!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Simple, clean, well-designed
on September 8, 2021
Posted by: Huckleberryhawk
from Ojai, CA
This is a great fridge for keeping your food fresh and organized! It’s not huge, but it is very well laid out and helps me to keep everything fresh and USED, I’m not losing stuff in the back or keeping stuff that I shouldn’t.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Not bad but a few quirks.
on September 9, 2021
Posted by: Oldgoat
from Silicon Valley, CA
I bought this unit because I wanted the French door style in black that would fit in the space my old refrigerator occupied. It's not a bad unit, but is a bit noisy and the bins are not as sturdy as I would like.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, September 10, 2021
Hi there,
Thanks for reaching out about your refrigerator. Happy to hear that you're loving your unit! If you have questions about the noises you're hearing, take a look at the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We also wanted to say that we do not rate the sound level of our refrigerators or freezers, which means we are unable to provide a decibel level for while they are running.
Hope that your continue to love your unit for many more years. We're always here should you have other questions or concerns.
Best wishes
Michael@Cafe
Thanks for reaching out about your refrigerator. Happy to hear that you're loving your unit! If you have questions about the noises you're hearing, take a look at the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We also wanted to say that we do not rate the sound level of our refrigerators or freezers, which means we are unable to provide a decibel level for while they are running.
Hope that your continue to love your unit for many more years. We're always here should you have other questions or concerns.
Best wishes
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Waited 2 months…..
on September 11, 2021
Posted by: SIrish
from Spokane Valley, WA
Waited for 2 months for this beautiful fridge!! Been without one during the hottest months of the year, July - September. My kitchen had 3 mini fridges and 2 ice chests that I bought ice for every 4 days. How easily we take the simple things for granted. It was a relief to finally put groceries in it and hear the ice drop!! Thanks GE, I love my CAFE
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Mostly nice
on September 12, 2021
Posted by: Granny62
from Illinois
I waited 6 months for this refrigerator. For the most part I like this appliance. I love the 3-door (had a side-by-side for years), the bottom drawer across the width, the rubber inserts on the door sections to prevent items sliding and falling over, the adjustable shelf for taller items. I do not like the very cheap glides in the drawers. You must make sure to carefully and very straigtly lift and close the drawer. It will zig-zag in otherwise. My old unit had much better glides on the drawers and it was 18 years old! Also, water tap on the inside takes two hands to use. The button to dispense water is on the top of the tube. You have to hold the button with one hand while holding the glass under the tube with the other. Very poor design.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Olga@Cafe, Cafe_Appliances, September 15, 2021
Hello - We appreciate you taking the time to share your review. We are glad you like your refrigerator. Thank you so much for your feedback about the glides on the drawers and the internal water dispenser. We will be sure to pass this on to the appropriate team for future design and development.
Thank you for choosing Café appliances!
Olga@Cafe
Thank you for choosing Café appliances!
Olga@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
beautiful!
on September 14, 2021
Posted by: phrmchk
from Rockford, IL
I get so many compliments on this fridge! I have the black with the copper handles. it is just gorgeous! the only thing I would change is that the water inside requires 2 hands to fill a glass (unless I use a really small glass.) I would prefer if I could press the glass against the button to fill it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Standard fridge
on September 16, 2021
Posted by: portabrowne
from St Paul Mn
The fridge section is good but the freezer is small and difficult to use. Water dispenser is unusable.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Guy@GEA, GE Appliances, September 17, 2021
Hi there, thank you for reaching out to us. We're pleased to know you're happy with your refrigerator, but sorry you're finding the freezer to be small and difficult to use and that the water dispenser is unusable. We never want to see this so we can imagine your disappointment.
For the best help with the dispenser, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, we'll be sure to share your comments with our team for further consideration. All the best!
Guy@GEA
For the best help with the dispenser, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, we'll be sure to share your comments with our team for further consideration. All the best!
Guy@GEA
Written by a customer while visiting cafeappliances.com