Customer reviews from cafeappliances.com
Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(623 Reviews)
Rating breakdown 623 reviews
5 Stars
317
4 Stars
147
3 Stars
79
2 Stars
41
1 Star
39
77%of customers recommend this product.
(
401 out of
524)
Customer Reviews for Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
3
Not bad but a few quirks.
on September 9, 2021
Posted by: Oldgoat
from Silicon Valley, CA
I bought this unit because I wanted the French door style in black that would fit in the space my old refrigerator occupied. It's not a bad unit, but is a bit noisy and the bins are not as sturdy as I would like.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, September 10, 2021
Hi there,
Thanks for reaching out about your refrigerator. Happy to hear that you're loving your unit! If you have questions about the noises you're hearing, take a look at the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We also wanted to say that we do not rate the sound level of our refrigerators or freezers, which means we are unable to provide a decibel level for while they are running.
Hope that your continue to love your unit for many more years. We're always here should you have other questions or concerns.
Best wishes
Michael@Cafe
Thanks for reaching out about your refrigerator. Happy to hear that you're loving your unit! If you have questions about the noises you're hearing, take a look at the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We also wanted to say that we do not rate the sound level of our refrigerators or freezers, which means we are unable to provide a decibel level for while they are running.
Hope that your continue to love your unit for many more years. We're always here should you have other questions or concerns.
Best wishes
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Waited 2 months…..
on September 11, 2021
Posted by: SIrish
from Spokane Valley, WA
Waited for 2 months for this beautiful fridge!! Been without one during the hottest months of the year, July - September. My kitchen had 3 mini fridges and 2 ice chests that I bought ice for every 4 days. How easily we take the simple things for granted. It was a relief to finally put groceries in it and hear the ice drop!! Thanks GE, I love my CAFE
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Mostly nice
on September 12, 2021
Posted by: Granny62
from Illinois
I waited 6 months for this refrigerator. For the most part I like this appliance. I love the 3-door (had a side-by-side for years), the bottom drawer across the width, the rubber inserts on the door sections to prevent items sliding and falling over, the adjustable shelf for taller items. I do not like the very cheap glides in the drawers. You must make sure to carefully and very straigtly lift and close the drawer. It will zig-zag in otherwise. My old unit had much better glides on the drawers and it was 18 years old! Also, water tap on the inside takes two hands to use. The button to dispense water is on the top of the tube. You have to hold the button with one hand while holding the glass under the tube with the other. Very poor design.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Olga@Cafe, Cafe_Appliances, September 15, 2021
Hello - We appreciate you taking the time to share your review. We are glad you like your refrigerator. Thank you so much for your feedback about the glides on the drawers and the internal water dispenser. We will be sure to pass this on to the appropriate team for future design and development.
Thank you for choosing Café appliances!
Olga@Cafe
Thank you for choosing Café appliances!
Olga@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
beautiful!
on September 14, 2021
Posted by: phrmchk
from Rockford, IL
I get so many compliments on this fridge! I have the black with the copper handles. it is just gorgeous! the only thing I would change is that the water inside requires 2 hands to fill a glass (unless I use a really small glass.) I would prefer if I could press the glass against the button to fill it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Standard fridge
on September 16, 2021
Posted by: portabrowne
from St Paul Mn
The fridge section is good but the freezer is small and difficult to use. Water dispenser is unusable.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Guy@GEA, GE Appliances, September 17, 2021
Hi there, thank you for reaching out to us. We're pleased to know you're happy with your refrigerator, but sorry you're finding the freezer to be small and difficult to use and that the water dispenser is unusable. We never want to see this so we can imagine your disappointment.
For the best help with the dispenser, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, we'll be sure to share your comments with our team for further consideration. All the best!
Guy@GEA
For the best help with the dispenser, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, we'll be sure to share your comments with our team for further consideration. All the best!
Guy@GEA
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Love the French doors
on September 16, 2021
Posted by: Gramma Love
from Dyer, Indiana
I love the way you have access to the whole fridge. You can see everything at more of an eye level. The freezer is quite a bit smaller than my previous one but works for a one or two person household.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Nice Refrigerator
on September 17, 2021
Posted by: Kking
from Yorktown, VA
This is a recent purchase but so far so good. Freezer space is limited. Depth of shelf space in the refrigerator is a little shallow But the deep door pockets make up for it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great Facade only
on September 19, 2021
Posted by: yep yes
from Illinois
The unit is very nice looking inside and out, but the plastic drawers are junk. My wife and I actually bought this and simply didn't even that once you put a little of weight in the drawers they would feel like they are going to break. I know it's going to happen. The freezer drawer bangs every time you open it with ice in the bin, then on the FAQ page they say this is normal! The refrigerator works and looks great but the quality of the drawers are lacking. If I have known then what I know now we would have passed on this unit!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com