Customer reviews from cafeappliances.com
Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
335
4 Stars
153
3 Stars
86
2 Stars
46
1 Star
47
76%of customers recommend this product.
(
421 out of
552)
Customer Reviews for Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
2
Tiny freezer compartment; Very noisy
on December 18, 2022
Posted by: fridgejow
from cambridge, ma
The layout of this refrigerator makes it seem smaller inside than the published volume. Roughly half of the interior is taken up by the shelves on the door, so it turns out that the fridge shelves themselves are actually very shallow. The freezer compartment is tiny. The top freezer drawer is designed to slide over the bottom drawer, but it always falls off the track and both drawers feel flimsy.
When it was first installed, our fridge made horrible moaning noises. The GE repair tech replaced the fan assembly (for free, under warrantee, thank you GE). It moans less, but still grumbles and whines a lot.
This is an expensive refrigerator. I expected much better quality, and I am disappointed.
Response from cafeappliances.comBy Pablo@Café, Café Appliances, December 19, 2022
Hello - we're very sorry to hear that your refrigerator hasn't met your expectations when it comes to features and design.
This feedback is very valuable to us, and please know we will share your thoughts with our product and design teams for future design consideration.
Modern refrigerators generate certain sounds/noises due to the nature of their design, and you can learn more about this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Please reach out to us once more if any other questions or concerns come up.
Take care.
Pablo@Café
This feedback is very valuable to us, and please know we will share your thoughts with our product and design teams for future design consideration.
Modern refrigerators generate certain sounds/noises due to the nature of their design, and you can learn more about this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Please reach out to us once more if any other questions or concerns come up.
Take care.
Pablo@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Poor quality
on December 10, 2022
Posted by: LindseyW
from Kirkland, WA
We purchased a matching set of GE Cafe appliance and while they are beautiful on the outside, the quality of materials is very poor. We've had this refrigerator for about a year, and there is already a large crack in the interior shell. The grade of plastic used to make the shell and drawers is poor quality, brittle and feels cheap. The drawers shimmy and do not glide well. Overall, there are higher quality products/options out there at this price point.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Pablo@Café, Café Appliances, December 12, 2022
Hello - while we're happy to see that you like the appearance of this unit, we're also very sorry to hear that its quality and design haven't met your expectations.
We value this feedback, and please know we will share your thought with our product and design teams for future design consideration.
If you believe you need service for one of our technicians to assess your unit, you can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://genet.geappliances.com/eService/Service/productSelection?_ga=2.204328528.1326685732.1670872045-1729031676.1656437336
You can also reach out to us on social media if any other questions or concerns come up.
Take care.
Pablo@Café
We value this feedback, and please know we will share your thought with our product and design teams for future design consideration.
If you believe you need service for one of our technicians to assess your unit, you can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://genet.geappliances.com/eService/Service/productSelection?_ga=2.204328528.1326685732.1670872045-1729031676.1656437336
You can also reach out to us on social media if any other questions or concerns come up.
Take care.
Pablo@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Fridge
on December 4, 2022
Posted by: dan9876
from Gadsden, AL
Great fridge. I needed something to fit in a 36 inch opening beside a wall. This one fit perfectly. Great quality and nice features.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
fits perfect ..looks clean ...great usable space
on December 3, 2022
Posted by: Birrells
from Seattle
exactly the size and look needed to update our kitchen.
Love the look and ease of accessing items in the refrigerator
Love the look and ease of accessing items in the refrigerator
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
COUNTER DEPTH REFRIGERATOR
on December 3, 2022
Posted by: dcstove
from az
FREEZER IS SMALL VERY SMALL AND SEEMS INEFFICIENT TO HAVE WATER N DOOR, LOVE THE LOOK BUT WISH THEY MADE THE 33" IN REGULATION DEPTH AS WELL, WOULD HAVE OPTED FOR THAT BUT NEEDED TO HAVE FRIG MATCH
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Beautiful junk
on November 25, 2022
Posted by: jchillc
from Milford, NJ
Second time in 9 months it needs service and wasn't right from day 1
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, November 30, 2022
Hi there,
Thanks for the review. So sorry to hear about the ongoing issues, we're sure this would be frustrating to deal with, especially since you mentioned that you've had service out in the past. Since you're still within your one year warranty, we'd recommend reaching out to our service team, here, for further assistance: https://www.cafeappliances.com/support/schedule-service
We do hope this helps and that this is taken care of for you soon.
All the best,
Michael@Cafe
Thanks for the review. So sorry to hear about the ongoing issues, we're sure this would be frustrating to deal with, especially since you mentioned that you've had service out in the past. Since you're still within your one year warranty, we'd recommend reaching out to our service team, here, for further assistance: https://www.cafeappliances.com/support/schedule-service
We do hope this helps and that this is taken care of for you soon.
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the space, even the freezer is just right.
on November 23, 2022
Posted by: Kat70
from NJ
I have loved Cafe matte white with bronze handles for 5 years. Finally bought it and now the dishwasher. I still need the wall microwave/oven which are separate pieces which will go in one big space. Any handy carpenter needed in Bergen County, NJ, please apply. Can't show dishwasher in space since it is still crated waiting for plumbing.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful and streamlined
on November 20, 2022
Posted by: LHannan
from Northern California
We love this new refrigerator. We’ve had it now for about two months. It’s really attractive, keeps things very cold and fresh, veggies and leafy greens crisp in the drawers. It’s perfect for our needs and our kitchen.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com