Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
324
4 Stars
149
3 Stars
79
2 Stars
42
1 Star
40
77%of customers recommend this product.
(
407 out of
531)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
3
Looks nice but…
on August 4, 2021
Posted by: Chee
from CT
The drawer materials and sliding mechanism are atrocious. I feel like I’ll crack them every time I use them. The materials looks and feels like cheap plastic.
The sliding mechanics of the freezer door and inner freezer compartments are also subpar.
If not for size and space limitations, I’d have gone for other choices.
The sliding mechanics of the freezer door and inner freezer compartments are also subpar.
If not for size and space limitations, I’d have gone for other choices.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, August 6, 2021
Hello- We can understand your frustration when a new appliance doesn't meet your expectations. We want you to be happy with your purchase and want you to know that if there are any issues at all with your drawers we will be happy to help and we will be sure to share your feedback with our engineering and design teams. If you have any questions in the future, please let us know. We are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Cafe counter depth french door refrigerator
on August 5, 2021
Posted by: PatsyC
from South Jersey
After waiting 10 months for our fridge, I am very happy with it. Love the water dispenser and ice maker. The bottom shelves on the door have me confused as to their usability as they are hidden and very narrow. Overall, great product
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful
on August 5, 2021
Posted by: Love to shop
Love the look of this refrigerator it almost looks like part of the cabinetry. I love the white not a fan of stainless steel, & with the brass handles it really adds to a beautiful look. The interior is very functional with added pads to the door shelves to prevent items from moving a great feature. Thanks GE for a great product.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Beautiful on the outside but very small and noisy.
on August 8, 2021
Posted by: Katie1987
from Mccall, ID
I love the look of the outside of the fridge, absolutely beautiful! However, the space and storage arrangements on the inside of the fridge leave much to be desired. The bottom drawer freezer is very small, it’s tough to fit much of anything in there. The produce drawers in the refrigerator are very small, hard to fit anything more than a few apples or a couple of onions and potatoes. For as much as we paid for the fridge, I was hoping for much larger storage space, although we did opt for the counter depth, maybe that was part of the reason. I couldn’t even find a space to put 2 gallons of milk. We had to move up one of the shelves in the fridge in order to fit milk, which completely makes the space unusable for that shelf. While the fridge is running, it also makes a very high pitched ringing sound.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mike@Cafe, Cafe , August 13, 2021
Hi there,
Thank you so much for taking the time to review this refrigerator. We're awfully sorry to hear that it has been hard to manage the space in this refrigerator and do understand how annoying that can be. We're also sorry to hear about the annoying ringing sound it makes. We'll be certain to pass this feedback to the development team. We appreciate your support! Mike@Cafe
Thank you so much for taking the time to review this refrigerator. We're awfully sorry to hear that it has been hard to manage the space in this refrigerator and do understand how annoying that can be. We're also sorry to hear about the annoying ringing sound it makes. We'll be certain to pass this feedback to the development team. We appreciate your support! Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Looks great!
on August 12, 2021
Posted by: Ka2021
from New York, NY
Looks great in our kitchen. Would prefer if sides were also white matching front.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great smaller refrigerator
on August 16, 2021
Posted by: Prayarga
from long Island
We needed a 33” refrigerator to fit our space, and this one is perfect. We love the internal water dispenser too. Cafe makes a good product and they’re also very attractive.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Improvement needed
on August 17, 2021
Posted by: LLL999
The water button inside is concave so you have to dig your nails into it to get water. The braided metal water cord that comes with it makes the water taste like plastic so now I have to pay to switch it out. The stainless steel doors are starting to rust with only water on them so I have to switch those out as well. So far it's keeping everything cold but the freezer is rather small.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sarah@Cafe, Cafe_Appliances, August 23, 2021
Hello. We appreciate you reaching out about your refrigerator and are glad it's keeping everything cold for you, though we do sincerely hate to hear you have other issues with the refrigerator. We know this must have caused concern and would like to assist.
Your feedback regarding the water button, metal cord and capacity of the freezer is being sent to our Refrigerator Design team for review and possible future alteration.
A good method for getting rid of rust is using a paste made from baking soda and water, or a cleaner that contains oxalic acid. If you use baking soda and water, use a cloth or soft brush to rub the paste in the direction of the grain. When the surface is clean it can be rinsed with clean water. If you use an oxalic acid cleaner, use only the liquid cleanser and be sure to rub in the direction of the grain lines with a damp sponge. Further details regarding cleaning rust are available in this article on our GE website: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16654
We hope this information is helpful, and remain available to assist with any other concerns or questions. Best wishes! -Sarah@Cafe
Your feedback regarding the water button, metal cord and capacity of the freezer is being sent to our Refrigerator Design team for review and possible future alteration.
A good method for getting rid of rust is using a paste made from baking soda and water, or a cleaner that contains oxalic acid. If you use baking soda and water, use a cloth or soft brush to rub the paste in the direction of the grain. When the surface is clean it can be rinsed with clean water. If you use an oxalic acid cleaner, use only the liquid cleanser and be sure to rub in the direction of the grain lines with a damp sponge. Further details regarding cleaning rust are available in this article on our GE website: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16654
We hope this information is helpful, and remain available to assist with any other concerns or questions. Best wishes! -Sarah@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
My Best Fridge EVER
on August 20, 2021
Posted by: Mr Mark
from PHX…AZ
Perfect size—Simple elegance—features are perfect…..
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, August 23, 2021
Hello- We are so happy to hear you are loving your new refrigerator. This is a beautiful model and we are so glad you are enjoying the size and the features. Thanks so much for your feedback! If you have questions in the future, please let us know. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com