Customer reviews from cafeappliances.com
Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
335
4 Stars
153
3 Stars
86
2 Stars
46
1 Star
47
76%of customers recommend this product.
(
421 out of
552)
Customer Reviews for Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
5
Compact and attractive
on January 18, 2023
Posted by: jadwiga
from ny
I wanted a counter refrigerator and smaller than standard. My kitchen is small and
did not want it to stand out as I have had in the past. It is perfect for my kitchen and it matches all the appliances I bought
did not want it to stand out as I have had in the past. It is perfect for my kitchen and it matches all the appliances I bought
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Nice Looking .. Very Very Loud
on January 17, 2023
Posted by: JoeML
from Fairport
Just brought four major kitchen appliances from the Cafe line. Like them all but this one. It is so loud I can hear it from several rooms away. I don’t even enjoy being in my own home anymore because of the constant noise.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Krystal@Cafe, GE_appliances, January 20, 2023
Hello- Thank you for taking the time to share your feedback on your new refrigerator. We are glad to hear that you are enjoying most of your new appliances. We are sorry that you are being disrupted at home by the noises coming from the refrigerator. We know how annoying that can be. Linked below is an article about the normal noises that can come from a refrigerator and what they mean.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.13913079.1924998507.1674220088-1722431023.1674220088
If you feel that your refrigerator is making noises that are not normal we recommend contacting us at 1-800-432-2737 and we can get a service technician to come out and take care of this for you. Thank you being the best part of Café Appliances. -Krystal@Cafe
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.13913079.1924998507.1674220088-1722431023.1674220088
If you feel that your refrigerator is making noises that are not normal we recommend contacting us at 1-800-432-2737 and we can get a service technician to come out and take care of this for you. Thank you being the best part of Café Appliances. -Krystal@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
LOVE DESIGN but too loud and temperature issue
on January 16, 2023
Posted by: giorubin
I love the design and it was perfectly matching with my kitchen. So many compliments from anyone visit my house, literally everyone. Very slick/charming looking and simple clean design and very elegant design with affordable price. HOWEVER, it's such a pain with the noise starting every other hours, I am not sure if it's normal, but I never heard this loud noise from any other refrigerators I ever had or experienced. It sounds like the condenser/compressor or whatever part will break down anytime soon, very scary. Definitely disappointing for the premium product and another bigger issue is fresh products in fridge get froze all the time and have to trough away groceries so often, and hate to waist money with this issue. Even I set my fridge at 40 degree(pretty high temp), it still does it and it gets worse after those bad noises. I always have to wrap my vegetables with extra layers of paper and vinyl wraps and put near the door to keep from freezing. This is very sad.
I still love the design and wants to keep this forever, because I am all about the design kind of person. But I have to fight with my husband who is very practical person, and obviously he hate this product and want to return it if that is still the option. I am not sure if café has any solution for my lovely looking refrigerator before my 1 year warranty expires.
I still love the design and wants to keep this forever, because I am all about the design kind of person. But I have to fight with my husband who is very practical person, and obviously he hate this product and want to return it if that is still the option. I am not sure if café has any solution for my lovely looking refrigerator before my 1 year warranty expires.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Krystal@Cafe, GE_appliances, January 20, 2023
Hello- Thank you for taking the time to review your beautiful refrigerator. we are very happy to hear that you and your guests love the design of this refrigerator. It really is a conversation piece. We are however very sorry to hear that the refrigerator is loud and you are experiencing issues with your produce freezing. We know how much of a headache that can be. The quality and longevity of our products is very important to us, and we strive to build our appliances with durable materials that are built to last. The trouble you’ve had with the refrigerator will certainly be sent to our design team for review and future development. We always like to know about any possible areas of concern, and value your insights. Since you are still with in your warranty period we strongly suggest contacting our warranty team to get a service technician out to take a look at your refrigerator . You can do that by using this link:
https://www.cafeappliances.com/support/schedule-service
We look forward to helping you get this resolved. Please let us know if we can do anything else for you. Thank you for being a proud Café Appliances consumer. Best wishes.-Krystal@Cafe
https://www.cafeappliances.com/support/schedule-service
We look forward to helping you get this resolved. Please let us know if we can do anything else for you. Thank you for being a proud Café Appliances consumer. Best wishes.-Krystal@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Refrigerator
on January 10, 2023
Posted by: Ice box
from Ohio
Looks nice. Great fit for the space we have. East install
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great refrigerator for a small family
on January 5, 2023
Posted by: Swati
from Collingswood, NJ
If you're a person who eats mostly fresh food this will keep your produce and fruits fresh for much longer than most refrigerators I've had. The freezer is small but adequate. I needed a 33 inch refrigerator and I'm very happy with my choice. Stainless steel with black sides works well in my kitchen.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Nice upscale appliance.
on January 3, 2023
Posted by: Jaine
from NH
Beautiful exterior handles and white finish on the front. I wish the sides were white also. The drawers and shelves open awkwardly and do not allow for maximum storage capacity.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Pray you get a working one
on December 23, 2022
Posted by: Amanda00
from Hartselle, AL
We received our first GE Cafe December of 2021 after a 10 month wait. By July the ice maker wasn’t working and while having that fixed the tech noticed our freezer was bowed and the seal wasn’t closing all the way. Finally, 6 months later we are on our second GE Cafe. So far so good, we’ll see if it last longer than six months.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, December 27, 2022
Hi there,
Thanks for taking the time to reach out about your fridge. We're sure that the issues you had with your previous model were frustrating to deal with, especially since you mentioned that you had to wait a while for your original unit. We do hope that you're enjoying your replacement unit.
If you've got questions or concerns in the future, know that you're always free to reach out and let us know.
All the best,
Michael@Cafe
Thanks for taking the time to reach out about your fridge. We're sure that the issues you had with your previous model were frustrating to deal with, especially since you mentioned that you had to wait a while for your original unit. We do hope that you're enjoying your replacement unit.
If you've got questions or concerns in the future, know that you're always free to reach out and let us know.
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful fridge! St
on December 20, 2022
Posted by: Gorgeous
from Oregon
Worth the money. Absolutely gorgeous! Beautiful fridge. Water & ice maker machine!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com