Customer reviews from cafeappliances.com
Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(623 Reviews)
Rating breakdown 623 reviews
5 Stars
317
4 Stars
147
3 Stars
79
2 Stars
41
1 Star
39
77%of customers recommend this product.
(
401 out of
524)
Customer Reviews for Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
5
Love my fridge
on June 10, 2021
Posted by: Angel77
from Holtsv I’ll, New York
So happy that I made this purchase the refrigerator is spacious and quiet and just quality
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Getting used to it.
on June 10, 2021
Posted by: ABNJ
from NJ
So, only a few weeks in with my new fridge, so my review is based on that. First out, it was hard to manage expectations because no retailers carried this size, only the 36". It took 5 months to arrive, which was 2 months later than the original expected March delivery. It was packaged very well. Be sure to read instructions when setting up ice maker and water dispenser. Okay, I can live with delayed delivery because my old fridge was still plugging along. Wouldn't have replaced that one, except (younger) dishwasher died, and we wanted to match it with rest of appliances, and were limited to maybe three models in all brands that would fit our space for a fridge. Husband reminds me daiily the old one was bigger (was a bottom freezer, not GE). Not so sure. Yes, it was deeper. However, it was one door, which bins were shallower. So, these shelves are shallower, but I'm keeping MUCH more on the doors -- you know, the jars, bottles and such that would get lost on your shelves, I'm able to do basically 2 rows in each bin. Which means that I'm not storing as much fresh food or leftovers on the shelves. I like the fruit bin, and with summer in NJ, I'm using to store fresh fruit; ditto with the veggie bin. Like the long cheese/deli bin a lot. Don't love that all the bins are wobbly or stick when sliding. Not as nice as my 20 yo fridge. Any tips from other users to help the gliding?
I like the collapsible shelf. Have used it a couple times when I put in a jug of infused water (shape didn't fit in door). Then when I was done with the pitcher I resized the shelf easily.
The lighting is really helpful.
Don't love that there's no butter bin -- or maybe just 50 years of being used to having one. Fortunately, I use the two narrow (hidden) door bins for lemons/limes on one door, and butters in the other.
Freezer is seriously TINY. Might end up being a good thing for the two of us. I was buying a lot, and then forgetting what was in my lovely old one, because things were buried. I'm learning to be more strategic, as well as use storage bags (label them) and stack them, and remove things from their outer boxes (e.g. got a box of burgers last night, and took them out of their outer box, and they stored vertically, nicely). If you're someone who buys a lot of meats on sale at the grocery store, you'll be unhappy. Don't know what you'll do if you like frozen pizza (yuck). Freezer drawer wobbles a bit when you pull it, unlike last model, which had some more weight to it (maybe all that buried food?).
Like having the internal water dispenser, which saves room on a separate filtered pitcher. It's slow, but I can deal. Unfortunately, sometimes the water dispenses warm. Any tips on how to adjust (I know, put in ice cubes, or why it's occuring?
Overall, if I wasn't in fear of 20 yo fridge dying (btw, it was a giant when I got it; now that size is considered tiny), I likely would't have gone this route. Taking some adjusting, but we'll get there. Fyi, it looks very nice. Oh, and so far, stays cold overall. I do like that controls are push button and out of the way at the top of the unit. Last model was still using dials -- we could never get them right even with a separate thermometer. And where the freezer dial was located resulted in it freezer burning its contents, as well as starting to freeze over fridge contents.
So far, so good.
P.S. Forgot to mention the bin liners are very nice. We laughed that they reminded us of those really nice car mats that you see advertised on tv (can't say the brand here).
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
So far so good
on June 10, 2021
Posted by: Nick6
from E Stroudsburg
Only 3 days but All good so far nice lighting and cooling
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Perfect size
on June 12, 2021
Posted by: Bingley
from Massachusetts
Love the design…matches other cafe appliances I have….
Great storage…
Great storage…
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Much smaller than expected
on June 15, 2021
Posted by: Leslito
from New Hampshire
I bought this in March it took 2 months to come. It was much smaller inside than expected. The outside was very nice. But the freezer jams alot and ice comes out of the tray onto the floor when you shut the drawer. Not impressed.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , June 16, 2021
Hello- We are happy to hear you are enjoying the aesthetics but sorry that you don't feel it is large enough. We can understand how frustrating it is when a new appliance doesn't meet your expectations. We apologize for the issues you are having with your freezer and recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. Thank you
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on June 17, 2021
Posted by: May25
from Brooklyn, NY
I order this since January 2021 and receive it May 2021, it worth the wait. This refrigerator has so many shelves. I was impress with the drinking water tap on the side in the refrigerator. The freezer spacious. I love how I can turn off the ice maker if you are not using it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Looks great, fits small kitchens. Freezer is tiny
on June 21, 2021
Posted by: Interior Designer Idaho
from Idaho
This fit the spot perfectly however the freezer drawer seems like it could be a lot larger and there is wasted space behind the basket of the drawer. It holds 1/4 of old counter deph side by side. If its an apartment or you have a second refrigerator in a garage this is great.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , June 22, 2021
Hello- We are so happy to hear you are enjoying the aesthetics and it is working well for your space. This model is 18.6 cubic ft. with 5.01 cubic ft in the freezer and 13.59 in the fresh food. We appreciate your feedback and will be sure to share this with our engineering and design teams. If you have any questions in the future, please don't hesitate letting us know. We are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great looking fridge.
on June 30, 2021
Posted by: Ryan l
from Langley bc
Happy with product so far.
Happy with product so far.
Happy with product so far.
Happy with product so far.
Happy with product so far.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com