Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
328
4 Stars
150
3 Stars
82
2 Stars
44
1 Star
42
77%of customers recommend this product.
(
413 out of
538)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
5
Gorgeous and really quiet!
on March 17, 2021
Posted by: JandK
from Missoula, MT
We have had this refrigerator for about a month. It is really quiet and does an amazing job keeping items at just the right temperature. Aside from the great functionality, the fridge is absolutely beautiful. We recently remodeled our kitchen and iit iis the focal point. Everyone that comes over loves it. We bought the 18.6 sq ft (smaller model) and the freezer space is slightly smaller than the last fridge we had (21 sq ft) but we knew this going in and have adjusted to the size. All-in-all we are very pleased with the product.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 19, 2021
Hello- Thank you for taking the time to share your review. Congratulations on your remodel, that is very exciting! We are so glad to hear that you are receiving lots of compliments and pleased to hear that your refrigerator is working well for you and your family. We are so thrilled to hear that you and your family are happy with your purchase. Have a great day! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Small and expensive for a little bit of style.
on March 18, 2021
Posted by: Kbutter
from Connecticut
This refrigerator looks great. However, for almost $1000 dollars more than comparable refrigerators I’m not sure the good looks are worth it.
1. It’s small. This is the first counter depth fridge. I would never buy another one. It’s to small.
2. The water dispenser inside looks good but is pretty useless. The water isn’t even cold!! So you have to open your fridge letting the cold air out to get room temperature water. It is filtered water but not worth the effort. It’s basically filtered tap water.
3. We had to wait 8 months for this fridge. I know it was due to the pandemic, but waiting that long for a good looking fridge that is more expensive, too small and has useless features that cheaper fridges have in superior ways was not worth it. Buy something else.
1. It’s small. This is the first counter depth fridge. I would never buy another one. It’s to small.
2. The water dispenser inside looks good but is pretty useless. The water isn’t even cold!! So you have to open your fridge letting the cold air out to get room temperature water. It is filtered water but not worth the effort. It’s basically filtered tap water.
3. We had to wait 8 months for this fridge. I know it was due to the pandemic, but waiting that long for a good looking fridge that is more expensive, too small and has useless features that cheaper fridges have in superior ways was not worth it. Buy something else.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 19, 2021
Hello- We appreciate you taking the time to share your review. We understand how frustrating it is when a new appliance doesn't meet your expectations. We apologize for the delay in receiving your new refrigerator and we truly appreciate your business and your patience. We are very sorry that you aren't finding that it is large enough.
Note: Bottom freezer and french door refrigerators have a water reservoir coil in the fresh food section that holds 12 - 24 oz. of water. The water is chilled and stored until it is needed. Since the reservoir is in the fresh food section, the water will not be ice-cold. Please let us know if you have questions in the future. We are here to help! Joyce@Cafe
Note: Bottom freezer and french door refrigerators have a water reservoir coil in the fresh food section that holds 12 - 24 oz. of water. The water is chilled and stored until it is needed. Since the reservoir is in the fresh food section, the water will not be ice-cold. Please let us know if you have questions in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Just ok
on March 22, 2021
Posted by: Michelle425
from Bellevue, WA
Super small freezer space. Quality is par with inexpensive fridges as the compartment drawers and freezer drawer are rickety and squeak. Exterior is visually appealing
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, March 24, 2021
Hello- We are very sorry to hear you feel this way. We can understand how frustrating it is when a new appliance doesn't meet your expectations. We want you to be happy with your purchase. If you feel that there is an issue, please take advantage of your warranty and reach out to
GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Elegant
on March 28, 2021
Posted by: Db2021
from Houston
It has been 3 months and overall, I am very pleased. These features are useful: Ability to move shelving, long produce drawer with movable divider, water dispenser inside, spacious door shelves with rubber protective mats and ice maker. Beautiful handles, match my cabinets. Items to consider updating water filter that removes total dissolved solids, a little more room in freezer, more options to change height of shelving, not fixed.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Better than imagined
on April 1, 2021
Posted by: amh1119
from Levittown, PA
I bought this 33" French Door Ref/Freezer to stay in the Cafe line of products (had recently bought a 30" Cafe Induction range). It upgraded a 9y/o, 29" GE Profile (not a single thing wrong, passed it down to my daughter).
While a family of 4, or more, may find the 18.6 Cu Ft small, a single/couple will find this plenty big enough inside. The lighting is just fantastic. All the corners are well light, even the bottom of the door storage (which, btw, is ample enough to easily fit gallon container).
The freezer isn't huge but it holds my frozen veggies, meats and poultry for at least 2 weeks, left over chili and soups, and 28 days of frozen meal packages for my dog. I can even have some ice cream stored if I turn the ice maker off for a few days. It makes more ice in one day than I can use in over a week.
Over the moon with the counter depth feature. It made quite the difference in the width of my kitchen, but you have to have a small kitchen to truly appreciate that feature, and I do!
While a family of 4, or more, may find the 18.6 Cu Ft small, a single/couple will find this plenty big enough inside. The lighting is just fantastic. All the corners are well light, even the bottom of the door storage (which, btw, is ample enough to easily fit gallon container).
The freezer isn't huge but it holds my frozen veggies, meats and poultry for at least 2 weeks, left over chili and soups, and 28 days of frozen meal packages for my dog. I can even have some ice cream stored if I turn the ice maker off for a few days. It makes more ice in one day than I can use in over a week.
Over the moon with the counter depth feature. It made quite the difference in the width of my kitchen, but you have to have a small kitchen to truly appreciate that feature, and I do!
I would recommend this to a friend!
Response from cafeappliances.comBy Mike@Cafe, Cafe , May 11, 2021
Hi there,
Thanks so much for your incredible review! We definitely appreciate you wanting to stay in the Cafe family! We're happy to hear that this refrigerator has been absolutely wonderful to your family. If you need anything, let us know. Take care! Mike@Cafe
Thanks so much for your incredible review! We definitely appreciate you wanting to stay in the Cafe family! We're happy to hear that this refrigerator has been absolutely wonderful to your family. If you need anything, let us know. Take care! Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cold Love
on April 13, 2021
Posted by: jkopeck
from Boulder, colorado
I love everything about my new fridge...especially the gorgeous styling.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
So far, so great!!
on April 20, 2021
Posted by: mclaurie
from jupiter, florida
We love it. It's very sleek. Perfect size for us. We put on stainless steel handles and they look amazing.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Elegant and Sophisticated Refrigerator
on April 23, 2021
Posted by: Nelstar
from Coral Gable, Florida
The refrigerator fits perfectly into the kitchen we are in the process of remodeling. It looks like elegant furniture that matches our dishwasher and stove. The capacity and shelves for the refrigerator and freezer areas are really large and fits a lot of things The only thing we are missing is the microwave that we had ordered about 4 months ago, which has been on back-order. Once we have that our kitchen will be completed.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com