Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
328
4 Stars
150
3 Stars
82
2 Stars
44
1 Star
42
77%of customers recommend this product.
(
413 out of
538)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
2
Noisy
on February 25, 2021
Posted by: TImmy
from Va.
I anxiously awaited the arrival of this slim, counter depth refrigerator. It’s beautiful but VERY noisy. I also wonder how long the shelves will hold up as they seem lightweight. I think design of the pull out freezer door could be improved as well. As for longevity, I guess time will tell.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , February 26, 2021
Hello Timmy- We appreciate you taking the time to share your review. This is a beautiful refrigerator and we really appreciate your feedback regarding the noise level and the shelves. We are happy to assist you. Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. Please see page 35 in your manual for normal sounds. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000211-1.pdf This link will also explain the different sounds you may hear: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 If the above doesn't help, we recommend recording your refrigerator and then calling GE Consumer Service at 1-800-432-2737. Please let us know if you have any questions in the future. We are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Beautiful fridge with a few small flaws
on February 28, 2021
Posted by: Kelly22444
from Austin
We waited for 3 months to receive our fridge and it is was worth it for how great looking it is. Like other reviewers mentioned the freezer is very very small and I don’t think you could fit a frozen pizza in there. We have a second fridge in our garage so this doesn’t bother us too much but if it is was our sole freezer it would be much harder to manage.
Outside of the freezer the interior is wonderfully set up to organize your food and is easy to clean. The filtered water in the inside is a nice feature and something I use more than I expected.
The only other thing I wish I was different was the side of the fridge being black. You can see the sides a little when it’s in place and I don’t understand why they would not have made the sides white.
Overall I’m very happy with my my Cafe fridge!
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 2, 2021
Hello Kelly22444- Thank you for taking the time to share your review. We are so happy to hear you are enjoying your new refrigerator. This is a beautiful model, we really appreciate your patience and are so pleased that you feel it was worth your wait. Thank you for your feedback regarding the side of the refrigerator and we will be sure to share this with our engineering and design teams. Please let us know if you have any questions in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks good
on March 5, 2021
Posted by: Sueco
from Colorado
Finally got this after 6 months of waiting. Not sure it was worth the wait. Things I love about it are looks beautiful and I love the finish. Also makes great ice.
What I don't love, bottom freezer is tiny and there are only 2 of us. Also, all the drawers are flimsy and feel like they will crack when you slide them out. I would not but this fridge again, especially for the price.
What I don't love, bottom freezer is tiny and there are only 2 of us. Also, all the drawers are flimsy and feel like they will crack when you slide them out. I would not but this fridge again, especially for the price.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 8, 2021
Hello Sueco- We are so sorry for the delay in receiving your refrigerator. This is a beautiful model and we are glad there are some things that you are enjoying. We appreciate your feedback regarding the drawers, if you feel there is an issue, please reach out to our GE Answer Center at 1-800-626-2000. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Stylish
on March 10, 2021
Posted by: SuntanBarbie
from Miami, FL
We haven't had our fridge long enough to provide a accurate review, but I will give a review based on a few weeks of ownership. The flat, sparkly finish was surprising, but we like that very much. The inside water dispenser is super, except when it dispenses, the water is not cold. That is disappointing. The freezer is smaller than what I needed, but we are making it work. The ice maker is certainly adequate, but we have had to buy a scoop to retrieve the ice so not to contaminate all the ice with our hands. The inside of this counter-depth fridge is fine for a second fridge, but not for a main refrigerator. This is a pretty fridge and it is functional. For the price point, it is stylish, only...because it certainly is too small for what we really required.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Three doors
on March 10, 2021
Posted by: Dolores
from Detroit Michigan
Took almost 5 months to receive and it has a big scratch on one of the door. Also not deep.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 11, 2021
Hello Dolores- Thanks for taking the time to share your review. We apologize for the delay in receiving your new refrigerator and are so sorry that it arrived with a scratch. If further assistance is needed, please visit the following link and scroll down to the email contact form:
https://www.cafeappliances.com/support/contact-us
We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We appreciate your feedback and look forward to assisting you further. Joyce@Cafe
https://www.cafeappliances.com/support/contact-us
We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We appreciate your feedback and look forward to assisting you further. Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Crisp Design - Inside and Out
on March 10, 2021
Posted by: EIIR
from Northern California
For continuing your sleek lines in your kitchen, you cannot beat the cafè counter-depth design. There is an overwhelming amount of interior door storage space, and clever mats to ensure any spills are quickly and easily removed. A terrific addition to any kitchen where form is appreciated as much as function.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 11, 2021
Hello EIIR- We appreciate you taking the time to share your review. We are so glad to hear you are loving the spacious, lighted interior and features. We appreciate your feedback. Please reach out to our GE Answer Center at 1-800-626-2000 if you have any questions in the future. We are happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great fridge!
on March 14, 2021
Posted by: EVAFER
from New York
So happy with my fridge! Small freezer but happy with it!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Pull out freezer draw.
on March 17, 2021
Posted by: BigJess
from MD
Bought this about a month ago-good overall purchase!
Ice maker is fantastic-never low on cubes!
Ice maker is fantastic-never low on cubes!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliance, March 18, 2021
Hello- We appreciate you taking the time to share your review. This is a beautiful refrigerator and we are so pleased to hear that you are enjoying it. We are glad that this new refrigerator is meeting your needs. Please let us know if you have any questions in the future. We are here to help! Joyce@Café
Written by a customer while visiting cafeappliances.com